Yeah, you should've

My last three Macs were all bought via the Mac web store. This time I bought my iMac from my local reseller this Monday gone.
It went like this:
- Walked to store
- Walked into store
- Handed over my Dad's old, broken Dell laptop for which they gave me a £100 rebate
- Handed over my credit card
- Told them what machine I wanted
- They bought it out of the back store room
- I walked out with my 21.5/4670
No waiting, no note through the door when I get home saying "sorry, we tried to deliver your parcel but you were out, blah, blah"
Only effort was walking to the taxi rank so I could get it home. They're heavier boxes than they look