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DeepIn2U

macrumors G5
May 30, 2002
13,051
6,984
Toronto, Ontario, Canada
Yup, Google gets a piece of the analytics harvesting action from Samsung's AI among other wider market penetration "benefits", etc.

Sort of like two Foxes in the same hen house! LOL
I say, i say i do love that Foghorn Leghorn reference. We just need to be careful how deep his quotes could go much later on.

Yeah yeah yeah [slurp] says the weasel. ;)
 

jamezr

macrumors P6
Aug 7, 2011
16,077
19,072
US
Hmmm .. voice to dictation? Call screening?

I've not seen any phone close to Pixel but it's been almost 9 months since my last Samsung
oh i thought you meant photo editing. No google is top of the line when it comes to call screening. Sorry i haven't really tested voice dictation to compare the 2 of them. But voice to text when sending messages seems to work the same for me. Oh and Google excels at contextual searches and replies for their digital assistant as well. but then both phones have the same app doing that.
 
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Dave245

macrumors G3
Sep 15, 2013
9,854
8,081
@Ludatyk @Dave245 oh yes the best take is a great feature ..all these features on Pixels is one of the reasons I stay with them haha ..for my usage it's all baked in and useful.. dictation and call screening among other things ..can't we just have a Samsung Google edition ? I'm dreaming I know ...so many useful features on Samsung phones too in a different way

I would have got a pixel 8 pro if there wasn’t features missing. Not just missing for a valid reason either, not when features like summarise are on the S24 Ultra, but not the Pixel in the UK.

If Google care about customers internationally, they should give us all the same features.
 

Bkdodger

macrumors 68040
Jun 6, 2019
3,624
6,055
oh i thought you meant photo editing. No google is top of the line when it comes to call screening. Sorry i haven't really tested voice dictation to compare the 2 of them. But voice to text when sending messages seems to work the same for me.
Thanks boss ..all good but good to hear on photo editing and having a Google One account I love that I can edit on all phones including the iPhone...
 
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Bkdodger

macrumors 68040
Jun 6, 2019
3,624
6,055
I would have got a pixel 8 pro if there wasn’t features missing. Not just missing for a valid reason either, not when features like summarise are on the S24 Ultra, but not the Pixel in the UK.

If Google care about customers internationally, they should give us all the same features.
I agree why exclude y'all from features not a good thing at all ...Samsung is king with rich features too which makes it a slam dunk to pick for many
 

DeepIn2U

macrumors G5
May 30, 2002
13,051
6,984
Toronto, Ontario, Canada
honestly I hate it when we're all excited over a new product and then it all goes wrong :( it's gut wrenching. The only thing that can somewhat fix it is excellent customer service which you haven't had.

Closest I had was with an iphone, ordered it, waited for it, arrived completely dead. Called applecare who just didn't believe me, "have you charged it" blah blah. Luckily there was an apple store close. Went in, showed them the phone and the guy must've seen my totally sad face and said OMG cheer up we'll fix it for you! They managed to get me a new phone from another store, set it up, installed a screen protector free for me, gave me a choice of a free case... little things I know but I felt like they put their arms around me and made it better.

If samsung want to REALLY compete with Apple, they need to get their support up to standard because a bad taste not only puts off that person but they tell 10 other people who avoid samsung too.
You've put it quite eloquently.

This is but 1 of 2 things Samsung needs to do and improve.
1. Customer Service = Client Service.
I'm not sure what this equates to in S. Korea, their head office, but it must be different. They seem to be stuck into the Henry Ford era "You build it and they'll come". The Oppo Find N3 should've woke them up to this already.

Retaining customers deserves JUST as much effort as obtaining them.
- They're great at new sales and trade-ins to retain customers,
- They're great at new services without charging cvustomers and having great breadth to them such as Fitness!
(If you haven't taking a look at the sources for exercises you REALLY NEED to! Apple is just from Apple alone, terrible).
^ Samsung has the retail stores they just need to stop immediately doubting customers at first point of contact. Also trade in's and repairs should be postage handled by them and FULLY insured by THEM!

2. Marketing.
Their youtube and Samsung Members App has great marketing, more engaging and showing customers what you get from using their products. but at Launch its terrible. Launch products should show what you, and how beneficial it is to use (2024 got better but far too short). Relax on the buzzwords and pop-culture themes, as anyone knows their as fleeting as a 1 hit wonder on FM radio. Yeah if you don't know what FM radio is - you got the point: 'THATs how fleeting it gets. ;)
 
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aggie99

macrumors 65816
Sep 23, 2016
1,002
2,338
Dallas, TX
If there is one thing I wish Samsung would take from the Pixel… is that Best Take feature. It reminds me of Apple’s Live Photos, but with some AI magic built into it.
The Best Take feature is fantastic. The S24U may have surpassed the P8P as my favorite device for a daily driver, however the Pixel 8 Pro is still my favorite camera because it is just so dependable and the versatility it has. Right now the S24U is my daily but in any situation I will be taking family pics, pics with the kids sports teams, etc., the Pixel will get my SIM.
 

Technerd108

macrumors 68040
Oct 24, 2021
3,062
4,313
So I have been using the Flolab anti reflective screen protector and despite the ridiculous cost seems to be pretty good.

It really resists fingerprints and smudges for a while. The AR coating is good and makes a difference and let's you have the immerssive feeling of original screen with protection. It is not perfect though and still causes more reflection than a bare screen.

So I recommend it with the caveat that I would like even better AR coating on the protector. But if you don't want to risk damaging your screen this is a decent compromise.

The installation was easy and error free. I think $40 for two screen protectors is crazy but until there is another alternative it is worth it in my opinion.
 
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Technerd108

macrumors 68040
Oct 24, 2021
3,062
4,313



All the doom and gloom in here I thought I would post some alternative perspectives.

I have been saying it is too early to judge the cameras on first release software. I have been saying that the screen is honestly the best I have ever seen and I have described my personal experiences with Samsung customer service as overall positive. Obviously there are still some issues Samsung needs to resolve but there is at least a reason to believe updates will solve most if not all issues in time besides defects of course.

Samsung offers the best deals and trade in offers as well.

I am not saying any other brand is inferior. What I am saying is that Samsung has improved in multiple ways and the Ultra is a great example.

Sorry, just realized I double posted on link Tulani had already posted. I didn't see it until after I posted this. My apologies.
 
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Ixon2001

macrumors regular
Mar 9, 2017
230
305
Wigan UK
I would have got a pixel 8 pro if there wasn’t features missing. Not just missing for a valid reason either, not when features like summarise are on the S24 Ultra, but not the Pixel in the UK.

If Google care about customers internationally, they should give us all the same features.
That one thing that bugs me about Google it's the US first & everybody else second, when you buy a Pixel regardless what country your in you should all get the same features.

I personally think Samsung might get a few more Google AI features later on down the line like best take etc, obviously they be Pixel timed exclusive for a while, but Samsung will chuck money at Google for these current AI features & future AI features what ever they be beyond 2024, hence the reason you might have to pay for the privilege come end of 2025.

Hopefully Samsung see's sense & doesn't do this because otherwise it could give other manufactures the excuse they need to also put new features be it AI etc behind a paywall, & Apple being Apple will be the first to follow suite if it means extra revenue because they know alot of Apple users will just except this and pay.
 
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Neofox

macrumors regular
Feb 1, 2024
106
149
This is but 1 of 2 things Samsung needs to do and improve.
1. Customer Service = Client Service.
I'm not sure what this equates to in S. Korea, their head office, but it must be different. They seem to be stuck into the Henry Ford era "You build it and they'll come". The Oppo Find N3 should've woke them up to this already.

Here in Korea it's way different of course
Samsung is top tier for Customer Service and actually Apple is pretty bad. For example I have a friend with defect in his iPad screen since the first week that won't even bother go to an Apple store because they will not move a finger.
On the other hand I never heard a single complaint from Samsung customer service, especially if you go to a Samsung Store
 

Dave245

macrumors G3
Sep 15, 2013
9,854
8,081



All the doom and gloom in here I thought I would post some alternative perspectives.

I have been saying it is too early to judge the cameras on first release software. I have been saying that the screen is honestly the best I have ever seen and I have described my personal experiences with Samsung customer service as overall positive. Obviously there are still some issues Samsung needs to resolve but there is at least a reason to believe updates will solve most if not all issues in time besides defects of course.

Samsung offers the best deals and trade in offers as well.

I am not saying any other brand is inferior. What I am saying is that Samsung has improved in multiple ways and the Ultra is a great example.

Sorry, just realized I double posted on link Tulani had already posted. I didn't see it until after I posted this. My apologies.

But they only get one chance to make a first impression, Samsung shouldn’t have released it if the software wasn’t there. Just like when Apple made mistakes with the iPhone 15 software, which lead me to cancel my pre-order.

There will be updates definitely, I don’t doubt that it will get better especially the camera. It is a great phone don’t get me wrong, the AI stuff is interesting and for the most part helpful (apart from when it doesnt work well in the photo editing)

Samsung deals are great, they definitely incentivise to buy a Galaxy.
 

jamezr

macrumors P6
Aug 7, 2011
16,077
19,072
US
But they only get one chance to make a first impression, Samsung shouldn’t have released it if the software wasn’t there. Just like when Apple made mistakes with the iPhone 15 software, which lead me to cancel my pre-order.

There will be updates definitely, I don’t doubt that it will get better especially the camera. It is a great phone don’t get me wrong, the AI stuff is interesting and for the most part helpful (apart from when it doesnt work well in the photo editing)

Samsung deals are great, they definitely incentivise to buy a Galaxy.
You can say the same thing about every new phone. The iPhone as you mentioned AND the Pixel 8 as well. They all had software issues that required an update shortly after release.
If your requirement for a new phone is no software issues...you might not be buying a new phone for a while. Because they all require software fixes and updates regularly.
 
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Dave245

macrumors G3
Sep 15, 2013
9,854
8,081
You can say the same thing about every new phone. The iPhone as you mentioned AND the Pixel 8 as well. They all had software issues that required an update shortly after release.
If your requirement for a new phone is no software issues...you might not be buying a new phone for a while. Because they all require software fixes and updates regularly.

True, it's not a requirement as such it's just annoying that the phones are not ready when sent out. Not ordering a Pixel wasn't because of software issues, more because in the UK there are features missing that should be.

I've just ordered a 15 Pro Max, if Google aren't going to give those of us in the UK all the same features that the US get, then I might as well stick with what I know.
 

jamezr

macrumors P6
Aug 7, 2011
16,077
19,072
US
True, it's not a requirement as such it's just annoying that the phones are not ready when sent out. Not ordering a Pixel wasn't because of software issues, more because in the UK there are features missing that should be.

I've just ordered a 15 Pro Max, if Google aren't going to give those of us in the UK all the same features that the US get, then I might as well stick with what I know.
Can't go wrong with the 15PM...it is a great device!
 
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