When I was working in the software department for Volkswagen Group - one of the directors gave a presentation of future marketing strategy/vision, which was to mimic Apples i.e to market to peoples emotion, and get people emotionally attached to the product. They went on to talk about the advantages of such a strategy, including blind loyalty (not in those words, but it was obvious what he was getting at) among other things, such as people ignoring shortcomings or areas where the competition where doing better.
The key was to make buying their car an emotion-led process rather than a needs based purchase. Was rather interesting.
Harley Davidson has always done a great job of this. They have an almost cult-like following among owners. Ones like my neighbor who is always ranting about all the problems, issues and shortcomings of his bike, but always finishes his rants with "but I would never own any other brand of bike."