I learned that the hard way on the preorder night. I have been using Apple app with success until that night. Such a disappointment for the Apple app. I hope this issue will not happen in the future.
I got the Olive Green Apple silicone case. That’s what I have now for my 7 Plus. I love the color.
I think by BS, he meant that the AppleCare included with your phone for the first year doesn't cover any of those things. It only covers defects. You have to buy AppleCare + to get accidental coverage covered for two years. You have no coverage against accidents without paying the extra for AppleCare+.
Have those cases gotten any better when it comes to dust? I remember just taking the phone out of my pocket, it would be covered with dust particles, something that constantly bothered me. Had to return.
I called Verizon at (866) 338-7390 per a previous post in this thread. They let me change the address. They tell their warehouse in Memphis and they just slap a new sticker on with the updated address. Took all of 10 minutes.Has anybody tried calling Fedex to get the delivery address changed?
My experience was similar to yours. I also will stick with Verizon App or site in the future. The impressive act of Verizon makes me love them more.Yea I was actually jumping between both, but I liked that Verizon app had a countdown. I originally wanted to go through Apple, but since the app wasn't working, I jumped over to Verizon and was done by 12:01. Sucks that it continues to happen with Apple though. You go through the whole thing of configuring your order, getting your money/info right, and then the app just doesn't load or screws up. It's unfortunate. Verizon hasn't steered me wrong though so I'll stick with them.
Separate orders that seemed to ship together. They have the same tracking number, so I assume they are coming in the same box. I get that all the time with Verizon enterprise orders, they like to save on shippingCan you confirm that both were part of the same order or two separate orders..
Anyone with 11/10 or 11/15 seeing any movement on their orders yet? Ordered a 256 SG w/ confirmation email received at 3:17am ET. What kills me is I see some got confimrations or placed orders just a couple yo few minutes later and they still got 11/3 ship dates....
For what it's worth, I am in Oregon (almost as North and West from TN as I could be), and my phones are all there.This!!!!!
I have a good friend that works for Verizon corporate (operations manager) in a Tampa, FL. I just finished geeking out over the phone with her about the new iPhone X. She stated that there are mass pre-order queues that they are going through in batches. The location of their distributors and warehouses in conjunction with the order location (delivery address) and order time are the main factors in regards to who gets shipped the fastest vs who doesn’t.
Since I live in east FL, which is 140+ miles away from their 35,000+ square feet storage and distribution center, I essentially am at the “bottom” of the queue for the 11/03 deliveries. My credit card will be charged sometime today if not tomorrow and my phone will be shipped out sometime tomorrow if not Wednesday.
I’m not sweating it anymore. I’d rather have my phone sent directly from the distribution center that is less than 2.1 hours away than it being sent overseas from China. It’s already here in the states, so I don’t have to worry about the potential risk of it being damaged or lost en-route from overseas. That’s simply my two cents.
I’m lucky I am not my friend either. She currently has her iPhone X in possession I type. She unfortunately cannot open the box, nor can she activate it as well. I’d rather not be in that position, hahaha!
****Edit/update: Some orders, depending on the batch # and pre order number will go out faster than others, regardless of location it seems. Most phones in the south / south east are coming from Memphis, TN where the main FedEx distribution center is located. I believe that (I’ll follow up with my friend and update here) Verizon has either shipped their phones directly to the distribution center in TN and/or is holding some for the next batch that will be processed. Either way, it appears that they are sending their phones directly to TN to be redistributed rather than keep “x” amount in state for FL and east coast residents. Makes sense from a logistics standpoint. Anyways, it is Monday and we still have a ways to go. For those (like me) who are in “processing”, keep an eye out today or tomorrow for your charge.****
That’s the name of the game, friend. I’m about 100% we’ll get bumped up. More stock comes in, people cancel their orders, etc.
I just got off the phone with a CSR and she told me Verizon can't change delivery addresses on pre-orders?I called Verizon at (866) 338-7390 per a previous post in this thread. They let me change the address. They tell their warehouse in Memphis and they just slap a new sticker on with the updated address. Took all of 10 minutes.
The black one I used to have originally was awful about getting dust. After some time it got better.
The olive green one I have right now isn’t near as bad as the black one was.
Anyone else have a phone just chillin in Memphis?
I had to call the specific number I posted, not regular customer service. And your phone has to have already shipped and you have a tracking number. It can't be before it ships I don't believe.I just got off the phone with a CSR and she told me Verizon can't change delivery addresses on pre-orders?
Has anybody tried calling Fedex to get the delivery address changed?
I just got off the phone with a CSR and she told me Verizon can't change delivery addresses on pre-orders?