Thin Horizontal Lines on Rev 2 MBA?

[lincolnchee]

You know what. Get down to a Mac store and try out one of these MBA (Rev B). Try reading any webpages (with a white background) for a few minutes and you find yourself tired out easily. I have noticed great difference in term of display when placing my MBA side by side with the MBA(Rev A)/Macbook - the horizontal lines that spread across the entire screen are obvious (there is no need to squint your eyes to find those lines) and annoying. And my screen is also yellow-tinted.

Isn't it obvious that people are talking about the horizontal lines and not vertical - this simply implies that the screen or some hardware are truly faulty. I can only pin my hope on Apple to release a software patch. I have tested out WinXP using VMWare and yes, the lines still appear.

 

[GoCubsGo]

JUST RECEIVED 3 YES THIRD REPLACEMENT MBA 2.0 IT STILL HAS HORIZONTAL LINES!

And no It's not me being picky, I have compared with 1gen MBA, A low-end Dell Laptop and my iMac all of them have no lines.

I am VERY unhappy.

Are the so-called geniuses at Apple claiming this is within spec? Curious because the serious backlight bleed and lack of blacks overall on the MB screen were said to be within spec (when I returned mine).

 

[glhiii]

Confused

I'm confused by all of this. I have a MBA rev B and didn't notice the lines until reading this forum. Yes, I have the lines -- but they're hard to see unless I really try and they don't seem to me to be a problem at all. I'm wondering whether different MBA's have different line intensities. Some people with my screen report lines, others say they have none. Is the difference the people using the machines, or is it really true that some have the lines and some don't? Has anyone who had lines gotten a new MBA without them?

 

[bigrasmusdk]

I just spoke with Apple Executive Relations!

They said BOTH issues (missing four finger swipe and horizontal lines) are software/firmware issues.

And there will be released fixes for these issues shortly....

 

[LeonX]

Thanks


If they decide to make a manufacturing change to address this issue, it's going to take months, no days/weeks. Based on how they handled the screen issue with the 15" PowerBook, they may choose not to address this in manufacturing at all.

well, if it's the screen they could just change the manufacturer. thats a pretty easy thing. they wouldnt have to redesign anything.

 

[HLdan]

I'm confused by all of this. I have a MBA rev B and didn't notice the lines until reading this forum. Yes, I have the lines -- but they're hard to see unless I really try and they don't seem to me to be a problem at all.

@ StephanR, this very post verifies my point exactly.

 

[fizzwinkus]

The lines are significant to me. Half my job is to create quick mock ups in illustrator or photoshop and the lines definitely affect that.

When I'm on the web or email, it's not a big deal. When I'm working, it's annoying.

 

[StefanR.]

JUST RECEIVED 3 YES THIRD REPLACEMENT MBA 2.0 IT STILL HAS HORIZONTAL LINES!

And no It's not me being picky, I have compared with 1gen MBA, A low-end Dell Laptop and my iMac all of them have no lines.

I am VERY unhappy.

send it back, until they learn it...

 

[09872738]

I just spoke with Apple Executive Relations!

They said BOTH issues (missing four finger swipe and horizontal lines) are software/firmware issues.

And there will be released fixes for these issues shortly....

I seriously doubt that.

I accept the statement, the "4 finger swipe issue" is a software - problem. But i can hardly believe this is also true for the display - issue. If it were a software - problem, then why doesn´t each unit have it? Why is there such a difference in the intensity of the lines? That given, a hardware - problem seems to be more likely.

I really hope it CAN be addressed by a software - update, but i doubt it.

 

[Ironic]

I had a similar issues with a HP touch screen, It had coating and was hard for me to see, so switched to a mac.

 

[Hey Jude]

Holding off...

I was prepared to purchase an Air on Wednesday, but in light of the issues with the Rev B screens, I am going to sit this one out until a resolution is reached.

There is no way that I am going to pay $2300 for a computer, and not have a perfect screen.

Darn, I was so looking forward to getting my hands on one

Jude

 

[09872738]

I was prepared to purchase an Air on Wednesday, but in light of the issues with the Rev B screens, I am going to sit this one out until a resolution is reached.

There is no way that I am going to pay $2300 for a computer, and not have a perfect screen.

Darn, I was so looking forward to getting my hands on one

Jude

Welcome to the club!

 

[orch5]

I seriously doubt that.

I accept the statement, the "4 finger swipe issue" is a software - problem. But i can hardly believe this is also true for the display - issue. If it were a software - problem, then why doesn´t every unit have it? Why is there such a difference in intensity? That given, a hardware - problem seems to be more likely.

I really hope it CAN be addressed by a software - update, but i doubt it.

I'd have to agree with this. It would be great to think that a driver for the Nvidia card would solve the problem, but it just seems more like an inherent hardware issue to me.

Remember, this can, and will be, be subjective. Some people will find the displays perfectly acceptable - this is not about tit-for-tat forum bashing, but a genuine desire to share constructive opinions and issues about the MBA screen. You may consider me a whinging perfectionist geek (I have two stuck pixels on my iMac - I'm in therapy for this ), but then my perception of the problem maybe more acute than yours?.

Others here are finding the MBA Rev2 display uncomfortable to view, even after a relatively short period of time. It may also be possible that the LED technology used to light the LCD panel has a bearing on the problem, hitherto unrealized by Apple until this point. However, Rev1 MBAs seem less prone to the problem, and they have near identical technology.

All I can offer is my own experience regarding the two Rev2 MBAs I have had. The first time I switched on my MBA I was immediately struck by the clarity of the display. It was noticeable enough for me to tilt the screen and look closely at the text. I returned it, and the second MBA looked pretty much the same to me. I have a White MacBook and have never questioned the display on that, or my two iMacs. In fact, I have never really questioned the display of an LCD screen before.

I'm not going to post much on this thread again. I think I've said my bit. However, express your opinions, and respect the opinions of others.

Graham.

p.s. The profile comment 'Austria - Mozart, no Kangaroos!' really made me laugh.

 

[burdendds]

2nd one going back

I just received my replacement unit this afternoon (returned the 1st one last week). The screen is the same as the last unit I received and the one at my local Apple store. The thin gray lines and that strange "texture" to the screen are very distracting and fatiguing to my eyes. I'm going to return this and get my money back for now.

I really want a 13" notebook that runs OSX, and obviously I'm willing to pay a premium for just that. I find it very irritating that Apple, of all companies, can't deliver a 13" Macbook with a decent screen...

 

[drevil]

I haven't read all 11 pages of this post,but,has anyone with the lines problem tried an external monitor to see if the trouble follows to the external?

 

[marcip3]

@burdendds

you could buy a mba rev.1. i did it so and i am very happy with it. and i have saved a lot of money and the display is wotihout any lines

marcip3

 

[lincolnchee]

I haven't read all 11 pages of this post,but,has anyone with the lines problem tried an external monitor to see if the trouble follows to the external?

I have tried connecting to a projector and these lines are not visible on the projector's output. It only appears on my MBA.

 

[burdendds]

@burdendds

you could buy a mba rev.1. i did it so and i am very happy with it. and i have saved a lot of money and the display is wotihout any lines

marcip3

I would, but the new ones are SO much faster, and have twice the disk space...

 

[Ironic]

@burdendds

you could buy a mba rev.1. i did it so and i am very happy with it. and i have saved a lot of money and the display is wotihout any lines

marcip3

No thanks did that 1 time RevA is not for me.

I would, but the new ones are SO much faster, and have twice the disk space...

Yep, and cool, no cores down, no fans, I will never go back.

Maybe my eyes are bad, I dont see it, but i work 10 hours a day on it and no issues with my eyes being strained.

 

[omaragra]

Maybe my eyes are bad,

Or maybe they are super eyes from another planet !!

 

[lincolnchee]

I have just submitted a feedback to Apple. To expedite Apple's response, I would really appreciate those with identical problem to feedback to Apple. I really do not wish the acknowledgement to arrive in time when I have already purchased and installed a lot of software on my defect MBA.

If this problem can be resolved with software patches/firmware update, then I am willing to wait before installing software - but at least just acknowledge the issue to the public. I do not want to experience exchanging the defect MBA for several times yet getting one with identical issue.

http://www.apple.com/feedback/macbookair.html

 

[lincolnchee]

Or maybe they are super eyes from another planet !!

How can you be so sarcastic? We had paid a premium for this product and we deserve a product that is not defective!!!

 

[Ironic]

How can you be so sarcastic? We had paid a premium for this product and it is our right to ensure that we do not have a defective product!!! Or maybe you should experience what we have experienced to understand how we feel?

I feel for you but i have looked at many in apple stores and mine I wish I could see them but everyone looks great to me

 

[zer0tails]

How can you be so sarcastic? We had paid a premium for this product and we deserve a product that is not defective!!!

chill out, he was just kidding. You're right that you don't deserve a defective product after paying a premium for it. but you're not the only one.

and you can always choose to return it and take your money somewhere else. you realize that right?

 

[McGilli]

I was prepared to purchase an Air on Wednesday, but in light of the issues with the Rev B screens, I am going to sit this one out until a resolution is reached.

There is no way that I am going to pay $2300 for a computer, and not have a perfect screen.

Darn, I was so looking forward to getting my hands on one

Jude

How many people in this thread have said they have bad screens? 25, or 50 different people? Sure this thread is 11 pages - with mostlly the same people going back and forth discussing the poor screen they received (not a bad thing)

How many thousands of MBA's do you think they have sold recently?

I would go for it... Alot of us also got perfect, top quality screens....

You are reading only a small percentage of owners issues here.....