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threepin

macrumors newbie
Nov 26, 2008
3
0
Just because you can't see the problem, does not mean its not occurring, I just received mine last night and the lines are there-similar to the earlier powerbook image but fainter. I don't find the lines to be the issue so much as what seems to be the result-fuzzy characters and images. When compared side by side with my first gen. blk macbook the screen on the mba is brighter, has more contrast etc. but is not as sharp- For a premium product- this is not acceptable. I was told last night on the support line that it is within spec. Not sure what to do now as I like the size and it seems like people that see a problem aren't getting results.
 

09872738

Cancelled
Feb 12, 2005
1,270
2,125
Hello Not everyone has the issues, I have not seen a photo of the issues..
Perfection is in the eye of the beholder.

You can find photos on page 6 of this thread.

If you´ve got a perfect display, that´s fine for you.

However, i am not going to spend 2300 Euro for a notebook as long as it is very likely to receive a minor quality display.

Again, i won´t buy as long as this issue isn´t fixed; if Apple doesn´t want me as a customer, ok, fine, it´s their decision.

Let´s not forget, we are talking about a 2500 Dollar premium notebook, it´s not about a value netbook for 300 bucks. Apple´s not alone in the market, and Microsoft´s for sure keen to take revenge for all the mean little Ads; so i wouldn´t bet on being able to sell goods that aren´t worth their money for too long.
 

Ironic

macrumors 6502a
Oct 6, 2008
652
0
In my MBA!
OK looked at the picture I dont have it so I hope you guys find a cure, Mines perfect so their out there Gook Luck!
 

burdendds

macrumors newbie
Mar 8, 2008
27
0
From what I can gather, they are all the same panels, and they all have the defect. Some people notice the defect, and some don't. My work *is* detail and as a result I have developed an eye for it in all aspects of my life. This is one of the cases that a minor detail produces an adverse result - I find the screen unacceptable to use.

I have seen this on a total of 5 separate screens (every MBA rev 2 I've laid eyes on). This defect is not found on any other model of any Macbook I have seen. I wish I was one of the people that it didn't bother as I absolutely love the machine otherwise...
 

09872738

Cancelled
Feb 12, 2005
1,270
2,125
That´s what i find so sad: perfect machine, in almost all respects. Unfortunately the most important thing is faulty: the machine - human interface...

How sad this is...
 

Ironic

macrumors 6502a
Oct 6, 2008
652
0
In my MBA!
From what I can gather, they are all the same panels, and they all have the defect. Some people notice the defect, and some don't. My work *is* detail and as a result I have developed an eye for it in all aspects of my life. This is one of the cases that a minor detail produces an adverse result - I find the screen unacceptable to use.

I have seen this on a total of 5 separate screens (every MBA rev 2 I've laid eyes on). This defect is not found on any other model of any Macbook I have seen. I wish I was one of the people that it didn't bother as I absolutely love the machine otherwise...
I have bee looking since i first read the issue, I have seen a few MBA and none have the issue, and they have a few types of screens they use:(
 

tom1971

macrumors 6502a
May 15, 2007
670
0
I have never actually seen pictures of this. The photos on the first side don't show anything. Could someone post some photos that show the defect ?
 

09872738

Cancelled
Feb 12, 2005
1,270
2,125
Well, i didn´t get the chance to take a look at an MBA physically to date.
Here in Austria/Germany no retailer has them in stock or on display. Be assured, i´ll take a look a.s.a.p. and decide thereafter. I surely deny buying in the Apple Store for as long as the issue exists, as i cannot take a look on what i finally get. When in doubt, i´ll wait.

Hopefully the issue soon disapears
 

lincolnchee

macrumors member
Sep 13, 2008
66
0
Singapore
I have bee looking since i first read the issue, I have seen a few MBA and none have the issue, and they have a few types of screens they use:(

Well. Are u very sure that they are displaying the Rev B ? In Singapore, resellers put a Rev B specs but showcase the Rev A units.
 

joemobile

macrumors newbie
Nov 25, 2008
5
0
Just got my MBA 2.0 128/ssd. Everything else is flawless (4-finger swipe included) however the only problem is the screen lines. My question to everyone is how many think it is hardware and how many think it is software that can be fixed through an update. I don't know if I should press my luck and keep it or try to get it exchanged.

My first MBA 2nd Generation had the lines and the 4 finger problem. The 4 finger problem I do not care about since it seems to be software related and easily can be fixed. Although it's not quite as satisfying to deliver products with advertised but lacking features. Anyway.. The display problem matters. I had send the MBA back.

I got my second MBA yesterday while booting I almost thought I got one with no horizontal lines but then when the background changed from gray to different colors ... I could see them again. They were noticable fainter than on the first MBA I got but they were there. I thought quite a while what to do since I had already sold my first Generation MBA (which did not have such line problems) but then I called Apple for sending it back getting my money back. The device is just to expensive for coping with such a display.

Nevertheless I had "exminded" the display quite a while since the lines were fainter than on the first one and the nearer I got the less you could notice the horizontal lines. From normal working distance they were visible. Approaching the display to about 6 inches they barely visible further approaching to about 5 inches or nearer they were not visible at all.

I definitely doubt that this is a software problem at all. From my opinion and with the different distance behaviour of the screen this probably must have something to do with the surface coating thus being an hardware problem.

I am quite disappointed. In retrospective selling my first Gen MBA before getting the second Gen was not such a good idea. But I hadn't expect this device to have such problems. After the heat problems of the first Gen MBA and the improved graphics of the 2nd Gen MBA I finally hoped to now have an almost perfect light device I really could use. The more disappointed I am now. I want a MBA but they can't deliver a satisfying one ...

By the way, both devices were build in week 45.
 

bigrasmusdk

macrumors member
Nov 11, 2008
35
0


I am in the same situation as you are.... Sold Rev A, bought the Rev B, and here I am with the THIRD Rev B, All of them with faulty screens and no four finger.

Week 45,46 and now 47 (yep tried em all)... Apple Executive Relations says both problems are software/firmware related, while Apple Care says only four finger swipe is software/firmware related.

Who to believe ?
 

Ironic

macrumors 6502a
Oct 6, 2008
652
0
In my MBA!
I am in the same situation as you are.... Sold Rev A, bought the Rev B, and here I am with the THIRD Rev B, All of them with faulty screens and no four finger.

Week 45,46 and now 47 (yep tried em all)... Apple Executive Relations says both problems are software/firmware related, while Apple Care says only four finger swipe is software/firmware related.

Who to believe ?
Week 44 here, 4 finger swipe and no lines, I hope they figure something out for you guys.

By the way guys Happy Thanksgiving!
 

phoobo

macrumors regular
Sep 13, 2008
192
0
agree - problems reading gen 1 MBA screen

I don't find the lines to be the issue so much as what seems to be the result-fuzzy characters and images. When compared side by side with my first gen. blk macbook the screen on the mba is brighter, has more contrast etc. but is not as sharp-

Yes, I had to return 2 gen 1 MBAs because I would get a headache from looking at the screen for as little as 10 minutes. I really wanted to like that machine, but my body was telling me, through headaches and eyestrain, that there was something wrong with the screen.

Now have an alu MB - the one whose screen people like to complain about - and have no problems reading all day. The contrast might not be as high as the MBA's, but it's clear as a bell by comparison. If you read all the time, it should be considered.
 

Ironic

macrumors 6502a
Oct 6, 2008
652
0
In my MBA!
Yes, I had to return 2 gen 1 MBAs because I would get a headache from looking at the screen for as little as 10 minutes. I really wanted to like that machine, but my body was telling me, through headaches and eyestrain, that there was something wrong with the screen.

Now have an alu MB - the one whose screen people like to complain about - and have no problems reading all day. The contrast might not be as high as the MBA's, but it's clear as a bell by comparison. If you read all the time, it should be considered.
I also loved my Alum MB, I liked thr screen, :)
 

tommi80

macrumors member
Nov 23, 2008
45
11
Yes, I had to return 2 gen 1 MBAs because I would get a headache from looking at the screen for as little as 10 minutes. I really wanted to like that machine, but my body was telling me, through headaches and eyestrain, that there was something wrong with the screen.

Now have an alu MB - the one whose screen people like to complain about - and have no problems reading all day. The contrast might not be as high as the MBA's, but it's clear as a bell by comparison. If you read all the time, it should be considered.

There are some more people getting headache from the LED screens:

http://discussions.apple.com/thread.jspa?threadID=1677617&tstart=0
 

WorldIRC

macrumors 6502
Sep 25, 2005
472
44
I have gotten headaches since getting my new iMac...very interesting. I am going to see my doc today.
 

StefanR.

Guest
Nov 8, 2008
44
0
got my FIRST MBA replacement some hours ago. like my first one it has NO lines, but also like the first one it has a grainy, less sharp structure when reading text. I think that the grainy feel and less sharpness causes the eye burning...

having it side by side with two mac book´s (my children ones) and one macbook pro I can clearly see the difference when looking at text. text on MB and MBP look visible more clear and sharp.

will use it over the weekend, if its ok for the yes, then cool, if the eyes start to burn like before, it goes back to the ones who sold it --> apple.
 

tommi80

macrumors member
Nov 23, 2008
45
11
got my FIRST MBA replacement some hours ago. like my first one it has NO lines, but also like the first one it has a grainy, less sharp structure when reading text. I think that the grainy feel and less sharpness causes the eye burning...

having it side by side with two mac book´s (my children ones) and one macbook pro I can clearly see the difference when looking at text. text on MB and MBP look visible more clear and sharp.

will use it over the weekend, if its ok for the yes, then cool, if the eyes start to burn like before, it goes back to the ones who sold it --> apple.

I think the MBA screen is much more flickering than any screen else I have and that is what the headache / eye burning causes.
All my other screens are showing the pattern posted a few pages ago (http://att.macrumors.com/attachment.php?attachmentid=143756&d=1226449702) without flickering.
On my MBA, the pattern IS flickering. (If you view the picture with safari, you have to zoom in, to get it)
 

mrcharlie91

macrumors member
Oct 8, 2008
88
0
United States
Screen Issue solved !

It will be patched via firmware update.

Apple discussion forum, some guy called apple headquarter and they

told him update is on its way.:D
 
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