With 90 mullion Apple customers and 1 billion devices there always will be issues. You shoot for absolute perfection and expect there will be issues. Humans are imperfect and we can’t design perfect
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This disaster may ultimately be a good thing
- Thread starter skillwill
- Start date
- Sort by reaction score
Let's see what people are saying in this thread in response to the Apple's recent missteps.
'Software isn't perfect, there'll definitely always be bugs.'
'Past iOS releases has many bugs as well.'
'iOS 11 is running fine on my devices, and the same goes for many other people I know.'
I think you guys are missing the point skillwill made.
He isn't trying to say iOS must be perfect or released without bugs. The same can be said about macOS. He's saying Apple's 2017 software is significantly lackluster in terms of quality control as compared to previous years.
It is true that bugs and problems like lag, resprings, battery problems happen to a portion of the user base every year. But as the OP mentioned, this year brought about MAJOR bugs that made it to news coverage and affected billions who paid hundreds, or even thousands, of dollars for their devices. I can understand if this is any other company, but this is Apple we are talking about. Should Apple be held to the same standard as any other technology company? No, they should be held to a HIGHER standard than others because 1) iOS and macOS has been known for their industrial standard for years and people know it because they've used it - 'the most advanced operating system on a mobile device', 2) they develop both the software and hardware internally, and 3) they should have the best software engineers and a robust QC team to ensure the quality of their software because they pride themselves on it and their products literally depend on it.
Calculator bug, macOS Root issue, iCloud keychain problems, Date bug that cause your phone to respring every 30 seconds are but a few of the problems. It doesn't matter what anyone says - this trend of shabby software has been very un-Apple-like and even Apple fans know it. Although I have not experience some of the concerns people are having about iOS 11, it doesn't mean that I do not acknowledge the seeming lack of quality Apple is putting their software recently.
Then people mentioned about how Apple is efficient in rolling out fixes for those bugs, so it's ok. Uhh, not it's not because that's missing the point again.
'They fixed it, let's move on from this.' This is exactly the kind of lowered bar that users want to hold Apple to these days. It's not about how Apple fixes the bug; it's about solving it internally and not even releasing it to the public in the first place. If the Calculator input lag bug can go through 10+ betas for 11.0, 6 betas for 11.1, and other dot releases, it goes to show the lack of focus on detail that APPLE IS KNOWN FOR. Why the heck are software betas released for again? OH RIGHT, FIXING BUGS!
I know this is not the macOS sub-forum, but the root issue is a major misstep no matter how a person spins it. How did such a substantial security loophole that grants unauthorised strangers access into your computer get through their software QC? How can Apple be taken seriously if they say security is a top priority after this incident? I'm not a mac user, but people who are pay an exorbitant premium for their computers over Windows alternatives, and they SHOULD NOT have to contend, nor should they be satisfied, with such sub-par software quality.
People buy Apple for the trust in the quality of their products and services. In 2017, they are clearly not delivering their full potential on this. I blame the leadership of the company for this, specifically Craig and Tim. Software and the software engineering team are Craig's responsibility, and regardless of what anyone says, he is responsible for all these problems that people are experiencing.
"We just can't ship junk." - Steve Jobs, 2007.
'Software isn't perfect, there'll definitely always be bugs.'
'Past iOS releases has many bugs as well.'
'iOS 11 is running fine on my devices, and the same goes for many other people I know.'
I think you guys are missing the point skillwill made.
He isn't trying to say iOS must be perfect or released without bugs. The same can be said about macOS. He's saying Apple's 2017 software is significantly lackluster in terms of quality control as compared to previous years.
It is true that bugs and problems like lag, resprings, battery problems happen to a portion of the user base every year. But as the OP mentioned, this year brought about MAJOR bugs that made it to news coverage and affected billions who paid hundreds, or even thousands, of dollars for their devices. I can understand if this is any other company, but this is Apple we are talking about. Should Apple be held to the same standard as any other technology company? No, they should be held to a HIGHER standard than others because 1) iOS and macOS has been known for their industrial standard for years and people know it because they've used it - 'the most advanced operating system on a mobile device', 2) they develop both the software and hardware internally, and 3) they should have the best software engineers and a robust QC team to ensure the quality of their software because they pride themselves on it and their products literally depend on it.
Calculator bug, macOS Root issue, iCloud keychain problems, Date bug that cause your phone to respring every 30 seconds are but a few of the problems. It doesn't matter what anyone says - this trend of shabby software has been very un-Apple-like and even Apple fans know it. Although I have not experience some of the concerns people are having about iOS 11, it doesn't mean that I do not acknowledge the seeming lack of quality Apple is putting their software recently.
Then people mentioned about how Apple is efficient in rolling out fixes for those bugs, so it's ok. Uhh, not it's not because that's missing the point again.
'They fixed it, let's move on from this.' This is exactly the kind of lowered bar that users want to hold Apple to these days. It's not about how Apple fixes the bug; it's about solving it internally and not even releasing it to the public in the first place. If the Calculator input lag bug can go through 10+ betas for 11.0, 6 betas for 11.1, and other dot releases, it goes to show the lack of focus on detail that APPLE IS KNOWN FOR. Why the heck are software betas released for again? OH RIGHT, FIXING BUGS!
I know this is not the macOS sub-forum, but the root issue is a major misstep no matter how a person spins it. How did such a substantial security loophole that grants unauthorised strangers access into your computer get through their software QC? How can Apple be taken seriously if they say security is a top priority after this incident? I'm not a mac user, but people who are pay an exorbitant premium for their computers over Windows alternatives, and they SHOULD NOT have to contend, nor should they be satisfied, with such sub-par software quality.
People buy Apple for the trust in the quality of their products and services. In 2017, they are clearly not delivering their full potential on this. I blame the leadership of the company for this, specifically Craig and Tim. Software and the software engineering team are Craig's responsibility, and regardless of what anyone says, he is responsible for all these problems that people are experiencing.
"We just can't ship junk." - Steve Jobs, 2007.
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This guy gets it. This iOS release has been a disaster, with every update to it as well. Stutter, lag, icons disappearing, Bluetooth car connection issues, freezing apps, resets, and now on 11.2 on my 8 the camera won’t auto focus properly that many people are noticing and making threads about. It’s absurd.
So dramatic. People forget that Apple pushed out a update that killed cellular connectivity on iPhones. Or the bug where you could text someone a code and crash messages, or the Safari jailbreakme exploite. There are countless major bugs that have happened with or without jobs, as well as with or without annual cycles.
It’s silly. People whine about Apple not innovating, yet once they release new stuff then people whine that there are bugs. But I bet if Apple spent more time trying to fix bugs, people would be back whining about innovation.
It’s silly. People whine about Apple not innovating, yet once they release new stuff then people whine that there are bugs. But I bet if Apple spent more time trying to fix bugs, people would be back whining about innovation.
I guess I don't agree with this. Breaking into phones by doing various manipulations of the interface (ios 7). Bricking phones and springboard reboots (ios 8). severe wifi and Bluetooth hacks, brick your phone by setting the date to the beginning of time (ios 9), crashing imessages with specially crafted Unicode messages (ios 10). Nope just doesn't seem like it stands out significantly from other releases.
They will soon have a trillion dollars at their disposal and considering their Apple tax I don’t think I am mistaken in expecting perfection.
As I said, an imperfect creature can't design a perfect software and hardware system. 1T or not, you should expect perfection, but don't be disappointed when reality sets in an you don't get it.
You think that market cap = money in the bank. It’s been a long time since I could take you seriously but that is some high level shark jumping.
As Apple gets closer and closer towards 1T and their sales and profits increase we expect bugs and performance issues to decrease, not increase. Apple wasnt as rich when we were on iOS 6/7/8 and yet a case can be made that those releases were better than iOS 11. Heck last year's release iOS 10 was better. Seems like with every release Apple is veering away from perfection instead of zeroing in on it. To be honest the swatch of problems over the last week both with iOS and MacOS are no different from whats happening with Windows. I havent read about any Android version which keeps crashing the entire OS and launcher every 15 seconds because of a date issue. iOS was supposed to be smoother and more stable than Android. Thats not whats happening
This is no different than any other year and I’ve previously listed issues with every release. Apples net worth is indicative of a number of things but there is no correlation to o/s bugs. 11.2 is better than 11.1 is better than11.0. 10.3.3 was better than 10.2 that was better than 10.1 etc.
http://www.zdnet.com/article/android-lollipop-users-warn-of-unusable-devices-after-upgrading/
Heck, Android not crashing is a fallacy. But cases can also be made xp is better tha windows 10.
I've never owned a non-Apple computer dating to the 1980s or a non-Apple smartphone or tablet. Right now, my confidence in Apple's software quality control is only slightly better than it was in the mid-1990s, when Apple was just starting its comeback under Jobs. No excuse whatsoever for all of the lagginess and bugs in iOS 11 or last week's "root" vulnerability. I used to be a Day 1 Fanboy for every update. Not anymore. I let the masses beta test for me, and that's paid off more than once in recent times.
I'm starting to think the same way.
I used to really look forward to updates, now I just wonder what will end up broken this time.
Better to wait, I guess.
I clicked your link. I then clicked on the forum post that was describing the problems with an Android update.
https://support.google.com/nexus/forum/AAAANseOu18to2BHjmhh-I/?hl=en
I continued reading, the thread starter had problems because she modified the install script in the hopes of not losing her documents. She fixed the problems by doing a factory reset. Other suggestions in the thread were to downgrade, something that is possible.
Maybe earlier iOS versions also had same number of problems but this year Apple is charging a higher price than past years.
Price doesn’t correlate to software bugs though. The price is mostly for the hardware with an amount being dedicated to 5 years of support.
Your post is traumitizing. I thought I had finally forgotten forever the horror of iOS 8 resprings
!
Because people love shiny and the WWDC requires they have a new OS for it or else the show will fail miserably.
I think the problem is Apple is losing their reputation. "It just works" just isn't the case any more. Software stability and security is a major selling point of the apple ecosystem but once that starts to break down then the difference between Apple in their competitors becomes even smaller.
Brother: *this* raised my eyebrows farther than anything else has in (my-most) recent history <smile>
Seriously?
Regards, splifingate
Apple has released software with serious bugs before. Complex software is going to have bugs. It is more frustrating when previously working apps fail, but anytime you change anything in the OS or app it can introduce a new bug.
What is more frustrating is not fixing less well known bugs like how when you clear all your website data it doesn’t. You can still have cookies remain. That is a privacy bug hanging around sinc iOS 10.3.2.
What is also more frustrating is that the latest OSs weren’t big feature releases. They were supposed to be more maintenance releases.
What is more frustrating is not fixing less well known bugs like how when you clear all your website data it doesn’t. You can still have cookies remain. That is a privacy bug hanging around sinc iOS 10.3.2.
What is also more frustrating is that the latest OSs weren’t big feature releases. They were supposed to be more maintenance releases.
But with more money reality can surely be transcended, right?
If only they would just assign less software engineers to drawing emojis, because that’s totally a thing that software engineers do.
Seems there is negative correlation. I am observing that as sales increase and Apple correspondingly charges higher and higher prices, the software quality is decreasing every year. It's become like Microsoft. Windows Vista was bad. Windows 7 was good. Windows 8 was bad. Windows 10 was good. Similarly. iOS 8 was good.ios 9 is bad. iOS 10 is good. iOS 11 is bad. I am seeing more and more performance issues with every year that passes by on launch. We have to wait 1 year for perfection only to be broken a month later.
It’s strange because that’s never been my experience. iOS 11 works great on all my Apple devices, and it works great on 6 other iPhones in my immediate family.