I've had a nightmare with EE.
Basically I'm eligible for an early upgrade (my sim only contract ends in 6 weeks). I changed my direct debit details with EE a week ago over to my new Monzo current account.
Changing your bank details puts a 30 day block on your account from upgrading, due to security reasons.
This wouldn't usually be a problem, as I could upgrade over the phone, however I have a 20% Unidays discount code which can only be used online. So I've either got to wait about 23 days to order, or pay 20% more.
Gutted.
I could buy outright and keep my sim only, but EE actually works out cheaper on contract with 20% off.
EDIT I could take out a new contract, but I'd like to keep my old number. Anyone know if I can just move my sim only number to the new contract when I end it?