Why then people (me included) experience the same problem right after software reset? It is true that screen starts to become unresponsive after some time. But after it became unresponsive the first time the problem "sticks" to the iPad. It looks like a failed hardware component.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPad Pro Unresponsive screen ipad pro 12.9 2nd gen
- Thread starter manyelski
- Start date
- Sort by reaction score
Why then people (me included) experience the same problem right after software reset? It is true that screen starts to become unresponsive after some time. But after it became unresponsive the first time the problem "sticks" to the iPad. It looks like a failed hardware component.
Just upgraded to iOS 12.2 and it magically seems to be gone. Praying it stays that way. If so, definitely software.
If you’re assuming that 12.2 fixes it and therefore nobody on 12.2 has the issue that would be a false assumption.
You made me excited about installing the beta updates and see how things are going.
I have just installed 12.3 beta 4 and this is the first step that I would say there is a real improvement out of it.
I have included a url of this thread and the one on fixit (https://www.ifixit.com/Answers/View...touchscreen+is+unresponsive+from+time+to+time) on the feedback section. I hope they will have a look at this problem.
There is a real improvement but not perfect. I have just installed it and I can not judge now but I will comeback here soon and tell you how things are going.
Please, anyone here, if you are fine with using beta updates, then download it and give apple team some feedback. I am sure this problem will get solved.
I have paid 1000$ to get this iPad while the value I am getting out of it is 0.
Unfortunately I've seen this story many times. 2-3 people claimed the issue has been solved on 12.0 beta, 12.1 beta, 12.2 beta and now 12.3 beta. Including the forum mentioned above. After the final release and more people were installing it I saw the issue returned (or never actually been solved in the first place).
Maybe beta disables some parts of the iPad and it looks like it solves something but in reality it just obscures the actual hardware problem. Or maybe some of those people are shills hired by Apple to make it look like there's no hardware problem. It's hard to tell! Let's see how it goes after final release.
Last edited:
Well, that's so sad. I had just played the best match in my life (Without unresponsiveness) and it was just amazing and wonderful. I stopped playing so I do not get spoiled and then believe that my iPad is normal. lo0ol.
Well, if this is the case, then I am happy to keep using the beta. Probably most people here will upgrade and then I can tell whether I should upgrade or keep using the beta.
I am so pissed off because of this. and now I am just imagining how the situation would be if this happened with my iMac Pro that I got from them last year. Imagine there is a core fault on the functionalities and they keep denying this. I am not really seeing the value of my paying thousands of dollars for such faulty products. Where the value we get is 0.
Ergo the reason I moved to a Lenovo 2-in-1. ¯\_(ツ)_/¯
Agree on this not being app related. I still think heat and over-charging are culprits.
I find it very unlikely that my case of using Procreate with Photos in split screen is constantly making all these iPads freak out with touch irresponsiveness.
If I can use these on the 2018 iPad with almost no touch issues (happened once after over charging). Mostly, I run into memory lags and freezes), then why did my three 2017 iPPs and 2019 Mini 5 get worse after the iPad gets very hot and is over charged (charging more than 5 hours?)
Whenever I get another iPad, I’ll make sure to keep my phone nearby for recording video.
I find it very unlikely that my case of using Procreate with Photos in split screen is constantly making all these iPads freak out with touch irresponsiveness.
If I can use these on the 2018 iPad with almost no touch issues (happened once after over charging). Mostly, I run into memory lags and freezes), then why did my three 2017 iPPs and 2019 Mini 5 get worse after the iPad gets very hot and is over charged (charging more than 5 hours?)
Whenever I get another iPad, I’ll make sure to keep my phone nearby for recording video.
Last edited:
Waiting for an iPad 2018 then I will see if it is software related or not.
There are some things that the pro models have together: 120 Hz display, laminated and fast charge.
There are some things that the pro models have together: 120 Hz display, laminated and fast charge.
Others here have the current generation Pros and experience the issue. It doesn't tell us if it's software or hardware only that whatever it is Apple has not addressed it or found a solution.
I have the ipp 10.5 and this issue is on all pro generations. A friend of mine has also the ipp 10.5 since release and no issue. What if apple has used different displays type a and b and only one of them is affected?
My 2018 12.9 second generation iPad Pro was getting really bad. Maybe 80% of the time I would have to type it would miss letters. Also for some reason sometimes only half the screen would respond to scrolling. You could hold it in landscape and the left side would scroll up and down fine and if you tried on the right side it was completely dead with no touch response. I am now using the new third generation 12.9 and all my issues are gone for the time being. Both iPads are running the same software version. I still have 1 month left on the old iPad so I may try and get a warranty use out of it before I get rid of it. I’d hate to pass it off to someone else in its current state.
Also because I want to find out why this is happening I did use a 30 watt usbc apple charger with a usbc to lightening adapter for roughly a year before this started happening because the included 5 watt charger was to weak to use the iPad and charge at the same time.
Also because I want to find out why this is happening I did use a 30 watt usbc apple charger with a usbc to lightening adapter for roughly a year before this started happening because the included 5 watt charger was to weak to use the iPad and charge at the same time.
Last edited:
Bought I new iPad Pro 12", had it for a year - how convenient that my warranty ran out exactly one week after date of expiry. The screen froze up now and then, in the past year, since then it has become progressively worse.
To the point where my iPad becomes incapacitated. The battery would also not charge to full either. Only 80 tp 90 %.
Reported this issue to apple support. They came back and said sorry, we wont help you. Take it to the dealer. They reinstalled from factory with a total reset. It worked fine for a few days, now it’s back and worse than ever.
Back to the store, they say it’s hardware, have to speak to Appel.
They Appel - tell me to go to hell, and enjoy the ride. They are a brand that walks away from their own faulty product. This was my 7th Appel product and last.
They make second grade products of late, and can’t back up their claim to be a leading brand... all hot air. Don’t buy their overpriced junk
To the point where my iPad becomes incapacitated. The battery would also not charge to full either. Only 80 tp 90 %.
Reported this issue to apple support. They came back and said sorry, we wont help you. Take it to the dealer. They reinstalled from factory with a total reset. It worked fine for a few days, now it’s back and worse than ever.
Back to the store, they say it’s hardware, have to speak to Appel.
They Appel - tell me to go to hell, and enjoy the ride. They are a brand that walks away from their own faulty product. This was my 7th Appel product and last.
They make second grade products of late, and can’t back up their claim to be a leading brand... all hot air. Don’t buy their overpriced junk
I’m starting to believe the overpriced junk remark. I bought a windows laptop with a core i5 8265u quad core processor 16gb of ram and 256gb ssd for 650 usd. The Mac air has an older processor with duel core not even quad core yet with 8gb ram and 256ssd and they want 1400 usd for it. Yes there is a downside to windows but OS X isn’t worth twice the cost for weaker hardware. I spent half the money and got a newer processor with quad core and twice the memory. Since I’m spending half I will deal with windows for that.
Last edited:
Had intermittent issues with my 256GB 11'' Wifi model as well. No screen protector.
Problem was getting worse, so I did a completely clean reset and turned on the assist touch features that people on the Apple support forums were trying out to mitigate the issue. Didn't help at all.
I can easily reproduce the issue.
Open Safari. On my device swipe on the right hand side of the display, swipe over the edge and directly swipe back. Display won't register new touches until you lift your finger again.
Problem was getting worse, so I did a completely clean reset and turned on the assist touch features that people on the Apple support forums were trying out to mitigate the issue. Didn't help at all.
I can easily reproduce the issue.
Open Safari. On my device swipe on the right hand side of the display, swipe over the edge and directly swipe back. Display won't register new touches until you lift your finger again.
Got a replacement 12.9 3rd gen, restored from backp of old iPad was fine. 2 months later it is back. Literally mised half the charcters in typng this setence. FU Apple.
[doublepost=1557008448][/doublepost]
My replacement 12.9" 3rd gen, has never left an air conditioned house. It has not been dropped or even bumped against another object. It get’s charged once a day at night. Rebooting seems to solve the issue for a few minutes then it gets progressively worse until I want to toss it out the window.
I have an 11 inch 2018 and started having problems but a month ago. I think I may have discovered that using a third-party USB C charger could be causing the problem. Is this even possible?
Same here. The issue seems to be less frequent for me for now but not gone completely. My Smart Keyboard bit the dust too and local Apple stores don’t have any in stock for the gen 2 IPP . I had a laugh trying online support the other day for the keyboard - they required the serial number for it which is printed onto the suede in ridiculously small font making it illegible so they were unable to open a ticket for me to ship it in for inspection. I’m starting to want out of this platform already, so when Microsoft releases the next surface pro I’ll probably buy it if they add usb-c.
All of this sounds extremely similar to the iPhone X touch screen problems Apple has finally acknowledged are hardware related. Just a matter of time before they acknowledge these iPad issues.