iPad Pro Unresponsive screen ipad pro 12.9 2nd gen

[muzzy996]

Try turning multitasking gestures off it worked for me. Fixed my problem so far

Same for me.

 

[Donoban]

I have the exact same problem,

Would you guys change the unit or wait for the next iOS update to see if it get’s fixed? I tried resetting it as a new iPad that didn’t change anything.

Get a replacement. Life’s too short to be dealing with shiet not working properly. Lol.
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So.... my replacement iPad started acting up two days ago. Same BS as before although not quite as bad as my original. Scrolling was intermittently not responding, even just swiping between desktop pages. I couldn’t believe it. Powered off and back on, no difference.

I had read somewhere about the Apple Pencil causing issues for some. My Bluetooth was off but I did have an Apple Pencil paired. I turned Bluetooth on, unpaired the pencil (forget this device) and then turned off Bluetooth again. No problems since.

I’m at a loss to explain it.

How has it been working since?

 

[seadragon]

How has it been working since?

So far, so good.

 

[Bazooka-joe]

I followed Seadragon’s advice for my 10.5 and disconnected my pencil and AirPods and then switched bluetooth off and back on again. 30 minutes of use with no lag and my iPad is flying along. Unbelieveably quick at the moment. I am wondering if there is a bug in iOS 11.

 

[canesalato]

If it’s a bug, it’s also in 12 :-/

 

[pdoherty]

I also see this on my 2017 12.9 Pro. It seems to have started when the latest (11.4.1) iOS version came around. Anyone else seeing it? Hoping it's software and they fix it.

 

[kazmac]

Just an FYI, some of my issues that I had with the iPad Pro (browser not advancing, or shaking in place) are also present on my 2018 iPad. Unpaired my Pencil and turned off multitasking gestures. Hopefully, these will make that stop.

The 2018 came with 11.3. Amazing /s

 

[Sodium Chloride]

My replacement iPad has been great. Very responsive screen. I’m now kicking myself for waiting so long (just over a year) to get it replaced. My new iPad makes me realize just how bad my original one was.

My only advice now is if you’re dealing with this issue, don’t waste time hoping it’s a software issue and just take it in to the Apple Store. It’s defective hardware.

But how do you prove that my iPad has a problem if the problem is random?

 

[pdoherty]

It would be interesting if someone who has the issue on an IPad running 11.4.1 but is capable of rolling back to an older iOS version to see if the problem disappears. That would clear up the "is it hardware, or is it iOS?" question. I find it hard to buy that this is hardware, and tha suddenly after 6-18 months iPads all of a sudden start having screen sensitivity hardware issues.

 

[aakshey]

It would be interesting if someone who has the issue on an IPad running 11.4.1 but is capable of rolling back to an older iOS version to see if the problem disappears. That would clear up the "is it hardware, or is it iOS?" question. I find it hard to buy that this is hardware, and tha suddenly after 6-18 months iPads all of a sudden start having screen sensitivity hardware issues.

I had the problem well before iOS 11.4.

It is a hardware issue.

 

[pdoherty]

I had the problem well before iOS 11.4.

It is a hardware issue.

Any theories on how a digital touchscreen can be intermittent and not fail entirely? And can be improved temporarily by resetting the iPad? Because that doesn't make me think hardware.

 

[danmart]

Any theories on how a digital touchscreen can be intermittent and not fail entirely? And can be improved temporarily by resetting the iPad? Because that doesn't make me think hardware.

See post 41

 

[lazypoet]

Apple took in my iPad for repair. They ran extensive tests and found no problem with the hardware. they didn’t even manage to reproduce the error… Their theory is that they reset the ipad, reinstalled the ios and that this solved the problem. i’m testing the ipad now and i have zero irresponsiveness… So i don’t really think this is necessarily hardware related

 

[Sodium Chloride]

Hello all, after the last two updates my ipad pro 12.9’ 2nd gen has issues with not responsive screen often. I need to exit the application or click the home button multiple times or lock the screen and all goes well after. Did a factory reset but nothing helped. Anyone else with the same issue? I hope it is software

Mine is not responsive but if I toggle the on-off button, meaning the screen goes dark for like one second, my screen goes back to normal. Here’s my theory. Overtime, the screen builds static charge due to the environment. The clothes I wear, the chair I sit on, the sandals I wear etc. Refreshing the screen kills the static charge but it will rebuild when I use it again.

 

[canesalato]

Mine is not responsive but if I toggle the on-off button, meaning the screen goes dark for like one second, my screen goes back to normal. Here’s my theory. Overtime, the screen builds static charge due to the environment. The clothes I wear, the chair I sit on, the sandals I wear etc. Refreshing the screen kills the static charge but it will rebuild when I use it again.

Which would explain why it seems to get worse when charging

 

[Aussi3]

Which would explain why it seems to get worse when charging

What would be a way to stop the static to test this?

 

[seadragon]

I noticed that mine seems to act up more when the moon is or is near full. I think magnetism might have an effect based on the shift of earth’s tides. Or the water falling off the edge since everyone knows the earth is really flat, just like the iPad. Coincidence?

 

[canesalato]

I noticed that mine seems to act up more when the moon is or is near full. I think magnetism might have an effect based on the shift of earth’s tides. Or the water falling off the edge since everyone knows the earth is really flat, just like the iPad. Coincidence?

As funny as useful

 

[seadragon]

As funny as useful

LOL. For me, this is what it's come to. I can't figure out any rhyme or reason for why this screen becomes unresponsive. Even after getting a replacement iPad that was built a year after the first one.

 

[kazmac]

And on 11.4.1 still having issues with frozen scrolling on certain websites. I am thinking it is iOS + Safari, and/or the site itself. Glad I did not buy another iPP right now.

It concerns me that folks are still having problems with their 2nd gen iPPs though. I hope Apple sorts this pronto.

 

[cobracnvt]

Just to provide a data point, I have the 2nd generation 12.9 that I got last Summer, fully updated and haven't had any of these issues. I do have a glass screen protector on it.

My iPad has started to show these systems now. Off to the Apple store to see what they say.

 

[weedevil]

Lags happen when i toggle between using hand gestures and pencil on my iPad Pro gen 2 12.9.

 

[muzzy996]

I dunno... It’s been a week and a half since I turned off multitasking gestures and I haven’t had screen response issues since. I have kept the Apple Pencil paired and charged, its mounted behind the iPad Pro 12.9 in a sleeve. I wonder if there may be different screen response issues if the gesture issue isn’t the cause for some of you.

 

[ANTAWNM26]

I have the exact same problem,

Would you guys change the unit or wait for the next iOS update to see if it get’s fixed? I tried resetting it as a new iPad that didn’t change anything.

Geez was thinking of buying a practically new iPad Pro 2 gen 256gb WiFi/cellular for $725 now hearing all these issues I may just wait

 

[lazypoet]

Geez was thinking of buying a practically new iPad Pro 2 gen 256gb WiFi/cellular for $725 now hearing all these issues I may just wait

Yeah my lags are occurring now after Apple not recognising the error. I get most lags on Youtube app now funnily.