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iPhone 8/Plus Update on Speaker Clipping Issue
- Thread starter PBz
- Start date
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The Reddit post will die on the vine. Interesting that the one in Apple received not one Upvote while the one in iPhone has 543 views and the VAST majority of everyone that tested their device has the issue.
Apple will win.
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The AC Rep was even frustrated that the engineers would not comment/respond.. only ask for more test.
The ONLY thing that I have as a possible cause is the EL (in my mind slipping) and using the word "interference".
Apple will win.
[doublepost=1519408615][/doublepost]
The engineers refused to comment, even while requesting new tests from me over and over and over...
The AC Rep was even frustrated that the engineers would not comment/respond.. only ask for more test.
The ONLY thing that I have as a possible cause is the EL (in my mind slipping) and using the word "interference".
Hate to break it to you but your highest level of support is basically another version of customer relations who knows nothing about tech and only denies people warranty.
They would be the ones following closely to engineering’s commands who then would follow whatever decision their department made. Apparently their department made the decision to say that this issue is being investigated... do not recommend replacement...
Vast majority of the people would be people who already kind a have this issue and that’s why they tested positive.
For at least 50% of the devices out there this issue is not there. That’s why they can hide it.
They would be the ones following closely to engineering’s commands who then would follow whatever decision their department made. Apparently their department made the decision to say that this issue is being investigated... do not recommend replacement...
Vast majority of the people would be people who already kind a have this issue and that’s why they tested positive.
For at least 50% of the devices out there this issue is not there. That’s why they can hide it.
Emails to Tim Cook do not go to Tim Cook. I should have known better.
If I email him asking for a refund it just goes to Sam.
[doublepost=1519408939][/doublepost]At this point I would just love to sell the phone and my Apple Watch and move on.
[doublepost=1519408992][/doublepost]I don't trust Swappa since I have heard people can dispute the charge months later and you get left holding the empty bag.
If I email him asking for a refund it just goes to Sam.
[doublepost=1519408939][/doublepost]At this point I would just love to sell the phone and my Apple Watch and move on.
[doublepost=1519408992][/doublepost]I don't trust Swappa since I have heard people can dispute the charge months later and you get left holding the empty bag.
Ask Sam to escalate this further and tell him you’re unhappy with his service and you wanted the actual executive team to deal with you.
[doublepost=1519409222][/doublepost]
Try hitting your local store and all that.
I requested escalation.
Local store will be of no value..they are all AWESOME at my local store but I can now see the Lead Tech I was working with (who is AWESOME and has been amazing to work with on a few issues) has his hands tied by the engineers.
[doublepost=1519413073][/doublepost]Denied any further level of support
Local store will be of no value..they are all AWESOME at my local store but I can now see the Lead Tech I was working with (who is AWESOME and has been amazing to work with on a few issues) has his hands tied by the engineers.
[doublepost=1519413073][/doublepost]Denied any further level of support
I have given Apple a hard time on bugs and hardware issues before but not to the point of demanding a refund... but I (used to) use these apps everyday.
I fundamentally feel that I should not be paying for a phone that Apple admits to the issue on and has no resolution.
I have lost faith in Apple. It won't be easy but I think I have to make a shift away from their products. Will take time but I am not giving them any more $ than I can control (my kids love their iMac and iPads).
All I asked was to return the phone.
I fundamentally feel that I should not be paying for a phone that Apple admits to the issue on and has no resolution.
I have lost faith in Apple. It won't be easy but I think I have to make a shift away from their products. Will take time but I am not giving them any more $ than I can control (my kids love their iMac and iPads).
All I asked was to return the phone.
As someone who has returned, exchanged, and sold several iPhone X due to unacceptable screen issues, I can relate. Really sucks and sorry you've gone through all this BS. I haven't tried any of your apps to reproduce the speaker issues and won't. I don't need anything else to go wrong with this phone. As far as I'm aware my speakers have been great with everything I've thrown at them even at 100% volume just to see how it sounded, so I'm good.
Good luck with non-iPhones if you venture away from Apple. Every phone on the market has one issue or another. Support is non-existent with the exception of Google / Pixel. You think Apple treated you poorly, that's nothing. I read that you are considering the Pixel 2 XL. You should browse the Pixel 2 reddit and official support forums. Tons and tons of issues. I'm on my 3rd Pixel 2 XL myself due to screen uniformity issues, NFC ticking, and a dead pixel. I also occasionally experience earpiece speaker rattle during calls depending on the person's voice pitch, happened on all Pixel 2 XLs I've tried. You'll absolutely be driven mad by it if your iPhone was giving you problems w/ speakers. There is also an ugly screen flashing issue that has popped up but Google apparently is aware of it now.
Issues aside it's a fantastic device. I'm currently dual-wielding an iPhone X and Pixel 2 XL. Come on over to the dark side, it's fun.
Good luck with non-iPhones if you venture away from Apple. Every phone on the market has one issue or another. Support is non-existent with the exception of Google / Pixel. You think Apple treated you poorly, that's nothing. I read that you are considering the Pixel 2 XL. You should browse the Pixel 2 reddit and official support forums. Tons and tons of issues. I'm on my 3rd Pixel 2 XL myself due to screen uniformity issues, NFC ticking, and a dead pixel. I also occasionally experience earpiece speaker rattle during calls depending on the person's voice pitch, happened on all Pixel 2 XLs I've tried. You'll absolutely be driven mad by it if your iPhone was giving you problems w/ speakers. There is also an ugly screen flashing issue that has popped up but Google apparently is aware of it now.
Issues aside it's a fantastic device. I'm currently dual-wielding an iPhone X and Pixel 2 XL. Come on over to the dark side, it's fun.
Reddit deleted the post on how to test for it.
New post showing issue.
https://www.reddit.com/r/iphone/com..._possibly_widespread/?st=JE1HTYZB&sh=8ece0a22
[doublepost=1519484974][/doublepost]
[doublepost=1519487323][/doublepost]
New post showing issue.
https://www.reddit.com/r/iphone/com..._possibly_widespread/?st=JE1HTYZB&sh=8ece0a22
[doublepost=1519484974][/doublepost]
If you have a moment it would be appreciated to visit the Reddit link to heat it up so that it is not hidden again.
[doublepost=1519487323][/doublepost]
Literally watching the upvote get offset and moved back down.
Well, it's unfortunately, but you keep saying you are going to sell your phone, watch and move on so it sounds like that is what you need to do. Apple clearly isn't going to deal with it especially after 5 exchanges.
I only speak for myself, but I tried to replicate this issue and I cannot on my iPhone 8+. So clearly it's not every phone.
I only speak for myself, but I tried to replicate this issue and I cannot on my iPhone 8+. So clearly it's not every phone.
What phone and OS? If it doesn’t do it in Night Sky with Mute off and volume at 50-75% then you don’t have issue. You have to select things for 10-20 seconds. Night Sky and Sky Guide are apps that show it off blatantly. Many other apps have but not as glaring.