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Quick: Call the branch office. The truck may still be in the neighbourhood. If not, you can verify the delivery address, and tell them that the 1st attempt was misdirected.

Good luck.
That's what I ended up doing. Thanks for the advice! I got it sorted out really quickly, thankfully. They came about 45 minutes after the first 'attempted delivery'.

What an ordeal though! Finally got this thing, it's up and running, no dead pixels, no dust trapped under the screen, no flickering. I'm relieved and extremely happy!
 
congrats hibbleton.. mine just came as well.. im still at work... i can't wait to get home..hopefully my imac is as beautiful as yours :) enjoy!
 
Just wanted to let you guys know that my iMac got here... at 6h30 pm! I was so mad I had to wait the entire day but like many of you said before me... as soon as I opened the box, all of my anger disappeared instantly! Boy what a beautiful machine!

It was one hell of a ride! Good luck to you all!
 
If it wasn't for bad luck I'd have no luck at all. My iMac is running absolutely GREAT - I love it and it was easily worth the wait. However, I installed BlackBerry Desktop Manager and attempted to update my BlackBerry... and the damn thing is a brick now. Gotta head to Rogers tomorrow morning and get a loner phone and get this one fixed. So irritating.
 
Waiting.... and Waiting... and Waiting...

Hi,

I've been keeping track of the forums and surprised at Apple using UPS as a courier service for the i7 iMacs??? It's been irritating at the least to see my computer sitting at China for several days then taking the grand tour of Asia before flying to Alaska. Now, it's taking a breather at Alaska for several hours?

Ahhhhhhhh! I sure hope to have it on Friday like the other poster said, mine was moved from the 18th, to the 17th and then ??? I don't have a delivery date on the tracking page.

Here's the latest...
ANCHORAGE, AK, US 16/11/2009 18:26 ARRIVAL SCAN
OSAKA, JP 17/11/2009 5:44 DEPARTURE SCAN
17/11/2009 4:29 ARRIVAL SCAN
CHEK LAP KOK, HK 17/11/2009 0:26 DEPARTURE SCAN
SHANGHAI, CN 15/11/2009 5:16 DEPARTURE SCAN
SHANGHAI, CN 14/11/2009 0:05 DEPARTURE SCAN
SHANGHAI, CN 13/11/2009 23:51 EXPORT SCAN
SHANGHAI, CN 11/11/2009 12:23 ORIGIN SCAN
CN 11/11/2009 1:05 BILLING INFORMATION RECEIVED

This will be a HUGE upgrade from the dual G4 800 I'm upgrading from. :D

Til then!
cwodesign
 
I think the UPS tracking system is one big random number generator -- but if my current status is correct I'm not complaining. My original delivery date was the 19th, but it sat in China for a while, so it was then pushed to the 21st. I even called UPS again yesterday, and they confirmed that it would not be delivered until Friday. But now the status is staying that it will be delivered TODAY! I don't understand why their system yesterday didn't know that it would be 2 days earlier than expected. In any case, now that it's made it from China to suburban Toronto, I hope that UPS doesn't screw up the last few miles of its journey when they deliver it to me downtown.

---
Scheduled Delivery Date:18/11/2009 (Updated)
19/11/2009 (Original)

CONCORD, ON, CA 18/11/2009 7:36 ARRIVAL SCAN
MOUNT HOPE, ON, CA 18/11/2009 6:35 DEPARTURE SCAN
18/11/2009 6:03 IMPORT SCAN
18/11/2009 5:02 ARRIVAL SCAN
BUFFALO, NY, US 18/11/2009 2:54 DEPARTURE SCAN
18/11/2009 1:49 ARRIVAL SCAN
LOUISVILLE, KY, US 17/11/2009 15:32 DEPARTURE SCAN
ANCHORAGE, AK, US 16/11/2009 18:26 ARRIVAL SCAN
OSAKA, JP 17/11/2009 5:44 DEPARTURE SCAN
17/11/2009 4:29 ARRIVAL SCAN
CHEK LAP KOK, HK 17/11/2009 0:26 DEPARTURE SCAN
SHANGHAI, CN 15/11/2009 5:16 DEPARTURE SCAN
SHANGHAI, CN 14/11/2009 0:05 DEPARTURE SCAN
SHANGHAI, CN 13/11/2009 23:30 EXPORT SCAN
SHANGHAI, CN 11/11/2009 12:44 ORIGIN SCAN
CN 11/11/2009 1:05 BILLING INFORMATION RECEIVED
 
I think the UPS tracking system is one big random number generator -- but if my current status is correct I'm not complaining. My original delivery date was the 19th, but it sat in China for a while, so it was then pushed to the 21st. I even called UPS again yesterday, and they confirmed that it would not be delivered until Friday. But now the status is staying that it will be delivered TODAY! I don't understand why their system yesterday didn't know that it would be 2 days earlier than expected. In any case, now that it's made it from China to suburban Toronto, I hope that UPS doesn't screw up the last few miles of its journey when they deliver it to me downtown.

---
Scheduled Delivery Date:18/11/2009 (Updated)
19/11/2009 (Original)

CONCORD, ON, CA 18/11/2009 7:36 ARRIVAL SCAN
MOUNT HOPE, ON, CA 18/11/2009 6:35 DEPARTURE SCAN
18/11/2009 6:03 IMPORT SCAN
18/11/2009 5:02 ARRIVAL SCAN
BUFFALO, NY, US 18/11/2009 2:54 DEPARTURE SCAN
18/11/2009 1:49 ARRIVAL SCAN
LOUISVILLE, KY, US 17/11/2009 15:32 DEPARTURE SCAN
ANCHORAGE, AK, US 16/11/2009 18:26 ARRIVAL SCAN
OSAKA, JP 17/11/2009 5:44 DEPARTURE SCAN
17/11/2009 4:29 ARRIVAL SCAN
CHEK LAP KOK, HK 17/11/2009 0:26 DEPARTURE SCAN
SHANGHAI, CN 15/11/2009 5:16 DEPARTURE SCAN
SHANGHAI, CN 14/11/2009 0:05 DEPARTURE SCAN
SHANGHAI, CN 13/11/2009 23:30 EXPORT SCAN
SHANGHAI, CN 11/11/2009 12:44 ORIGIN SCAN
CN 11/11/2009 1:05 BILLING INFORMATION RECEIVED
Looks like we were neck and neck the whole way but you surged past me at Mount Hope. Mine is still sitting at IMPORT SCAN stage:

MOUNT HOPE, ON, CA 18/11/2009 6:18 IMPORT SCAN
18/11/2009 5:02 ARRIVAL SCAN
BUFFALO, NY, US 18/11/2009 2:54 DEPARTURE SCAN
18/11/2009 1:49 ARRIVAL SCAN
LOUISVILLE, KY, US 17/11/2009 15:32 DEPARTURE SCAN
ANCHORAGE, AK, US 16/11/2009 18:26 ARRIVAL SCAN
OSAKA, JP 17/11/2009 5:44 DEPARTURE SCAN
17/11/2009 4:29 ARRIVAL SCAN
CHEK LAP KOK, HK 17/11/2009 0:26 DEPARTURE SCAN
SHANGHAI, CN 15/11/2009 5:16 DEPARTURE SCAN
SHANGHAI, CN 14/11/2009 0:05 DEPARTURE SCAN
SHANGHAI, CN 13/11/2009 23:23 EXPORT SCAN
SHANGHAI, CN 11/11/2009 12:28 ORIGIN SCAN
CN 11/11/2009 1:05 BILLING INFORMATION RECEIVED

Ya bugger! :p
 
Looks like we were neck and neck the whole way but you surged past me at Mount Hope. Mine is still sitting at IMPORT SCAN stage:

Mine now has one more update:

CONCORD, ON, CA 18/11/2009 8:48 OUT FOR DELIVERY

I wish I didn't have to leave now for work!!!!!!! Hopefully condo security will sign for the box (usually they will, but they have been known to reject it if the box is too big -- and I know this will be a BIG BOX!!!)
 
Mine now has one more update:

CONCORD, ON, CA 18/11/2009 8:48 OUT FOR DELIVERY

I wish I didn't have to leave now for work!!!!!!! Hopefully condo security will sign for the box (usually they will, but they have been known to reject it if the box is too big -- and I know this will be a BIG BOX!!!)
Congrats! Hope you're able to take delivery today. Enjoy!! :)
 
Congrats! Hope you're able to take delivery today. Enjoy!! :)

I HATE UPS!

Package still shows "out for delivery", and I confirmed with security that UPS did not drop anything off for me today.

I called UPS, and they have no idea why delivery wasn't made today, but they will send a message to the local station, and he "promised" me delivery for tomorrow.

So much for using Migration Assistant to move everything over from my old iMac tonight :-(
 
I HATE UPS!

Package still shows "out for delivery", and I confirmed with security that UPS did not drop anything off for me today.

I called UPS, and they have no idea why delivery wasn't made today, but they will send a message to the local station, and he "promised" me delivery for tomorrow.

So much for using Migration Assistant to move everything over from my old iMac tonight :-(

I called UPS this morning, and was told that since the original delivery date was Friday, they will keep it on the truck until Friday, and that I can't open a trace until after that date. I nearly lost it on her. Not so much for the claim that they hold it on the truck (which made no sense, so I knew she had no idea what she was talking about), but because she wouldn't further the investigation. I was going to just call back and speak to another CSR, but I had to run.

Thankfully someone from the local station (who seem a bit more on the ball) left me a message, and said they located the package, and it will be delivered to me this afternoon. Still no sign of it, but fingers crossed that I'm not being lied to again.

APPLE - PLEASE SWITCH BACK TO FED EX!!!!
 
The happiest word in the world: DELIVERED

CONCORD, ON, CA 19/11/2009 14:25 DELIVERED

I don't live in Concord, but I have confirmed that the Mac is waiting for me at home. YAY!!! (I still hate UPS though!)
 
Wanted to register to post that something is seriously wrong with the way UPS does these shipments. I ordered Nov 5th, so not as early as everyone but it was shipped on the 16th. It sat in Shanghai for 3 days before even moving...and then it goes all the way to mount hope? and then back to shanghai? and now back to mount hope...I'm all the way in Vancouver!

am I missing something? Now there's a delivery exception.

MOUNT HOPE, ON, CA 19/11/2009 13:01 PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE / BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE
SHANGHAI, CN 19/11/2009 16:30 DEPARTURE SCAN
MOUNT HOPE, ON, CA 19/11/2009 0:17 PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE
SHANGHAI, CN 19/11/2009 0:10 EXPORT SCAN
SHANGHAI, CN 16/11/2009 15:36 ORIGIN SCAN
CN 16/11/2009 1:02 BILLING INFORMATION RECEIVED
 
Wanted to register to post that something is seriously wrong with the way UPS does these shipments. I ordered Nov 5th, so not as early as everyone but it was shipped on the 16th. It sat in Shanghai for 3 days before even moving...and then it goes all the way to mount hope? and then back to shanghai? and now back to mount hope...I'm all the way in Vancouver!

am I missing something? Now there's a delivery exception.

MOUNT HOPE, ON, CA 19/11/2009 13:01 PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE / BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE
SHANGHAI, CN 19/11/2009 16:30 DEPARTURE SCAN
MOUNT HOPE, ON, CA 19/11/2009 0:17 PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE
SHANGHAI, CN 19/11/2009 0:10 EXPORT SCAN
SHANGHAI, CN 16/11/2009 15:36 ORIGIN SCAN
CN 16/11/2009 1:02 BILLING INFORMATION RECEIVED


I do agree that something is wrong with UPS and their shipments... mine's been shipped the 14th and it's still in Shanghai... went on the plane and off the plane a few times (got 'the airline off-loaded packages' twice)... and it's supposed to arrive tomorrow... yeah right. lol.

Anyways, when they say 'Package data processed'... the package itself isn't in Mount Hope. At least not yet. They're processing the data. They do this so that once it actually gets in Canada, it's quicker to process... hence the back and forth in locations :p.

Now if they can actually have my iMac leave Shanghai, I'll be happy. I'm going to have to call them tomorrow, if I don't see any updates when I wake up...
 
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