Hey! Great, good going getting your phone.
You might all be surprised to hear that I have heard nothing from Very... Yeah didn't think you would be surprised by that. I have sent them a message using the new contact method they suggest - not heard back from that either.
What I did do was go into Apple and was speaking to the guys there. So I have bought a 7 128GB in Black and the store manager there told me that because I was having so much trouble, that she was happy for me to take the 7 and even if it takes longer than 14 days for me to get back in (with my holiday) and the plus stock situation, that she would just swap it for me. Thats assuming that Very don't send me one whilst I'm on holiday. If by some miracle they do, I just take the 7 back in the 14 days and they will give me a refund.
So whilst I don't have the exact phone I want right now, at least its been reaffirmed to me that I really do like dealing with Apple. They have never done me wrong and I didn't even ask for that manager to offer me anything like that. I didn't even know she was the store manager. She was standing in the reservation q and we just started talking and she offered to sort that for me, can't ask for more and I get a water resistant phone for holiday with a better camera!
You might all be surprised to hear that I have heard nothing from Very... Yeah didn't think you would be surprised by that. I have sent them a message using the new contact method they suggest - not heard back from that either.
What I did do was go into Apple and was speaking to the guys there. So I have bought a 7 128GB in Black and the store manager there told me that because I was having so much trouble, that she was happy for me to take the 7 and even if it takes longer than 14 days for me to get back in (with my holiday) and the plus stock situation, that she would just swap it for me. Thats assuming that Very don't send me one whilst I'm on holiday. If by some miracle they do, I just take the 7 back in the 14 days and they will give me a refund.
So whilst I don't have the exact phone I want right now, at least its been reaffirmed to me that I really do like dealing with Apple. They have never done me wrong and I didn't even ask for that manager to offer me anything like that. I didn't even know she was the store manager. She was standing in the reservation q and we just started talking and she offered to sort that for me, can't ask for more and I get a water resistant phone for holiday with a better camera!