Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Status
The first post of this thread is a WikiPost and can be edited by anyone with the appropiate permissions. Your edits will be public.

Joe123Joe

macrumors 6502a
Oct 20, 2022
767
1,145
Defender Pro XT in today from Verizon. Verizon sent me a used case that someone must have returned. It was covered in fingerprints, several good scratches on the back and inside. The frame piece was not even installed in the case. I've been dealing with Verizon for 15 plus years and they have always sent me fresh/prefect/new items every time. Called customer service and they are going to ship a another one and credit me for this one and the new one so basically, I'm getting it for free.

After polishing it with some plastic polish, it's looking pretty good. The scratches are still there but you can't notice them in the pictures. The case is nice, looks fantastic, wth great grip and pretty good Magsafe strength. Otterbox just fused a second piece of clear on the back to sandwich in the Magsafe magnets. Overall, a pretty decent case but like Joe said, need that black rim piece for the front. Couple fast pics:

View attachment 2144419 View attachment 2144420 View attachment 2144421 View attachment 2144422 View attachment 2144425 View attachment 2144426 View attachment 2144427 View attachment 2144428
Damn I can’t believe they sent you some used ish! But at least now it’s free and your pictures make it look perfect, OtterBox marketing dept needs to hire you bro lol!. But case looks even doper with the camera protector! 🔥
 

Hooterville

macrumors 603
Sep 24, 2012
6,061
10,213
Damn I can’t believe they sent you some used ish! But at least now it’s free and your pictures make it look perfect, OtterBox marketing dept needs to hire you bro lol!. But case looks even doper with the camera protector! 🔥
Yea, everything I purchased from Verizon always comes in a box with a return label and ships from either Pennsylvania, California or Texas. This was shipped in a thin envelope with no return label, from some returns processing center in Lauderhill Florida. Weird. Verizon said they were crediting me for both of these cases, and they better not be on my bill.

Now, I just need to get the black frame piece.
 

BriceApp

macrumors 6502
Jun 11, 2018
409
386
Winston-Salem, NC
Quick question for you guys. Did anybody else enter the contest about a month back for the spigen Enzo case giveaway?

I did and supposedly I won. The thing is whoever sent the email from the company said it was no longer available. They said I could have the Enzo for the 13 pro max, but I kinda want what I entered to win. The case is available on the site for sale though. I responded to the email so we’ll see how it goes.

I’m a little disappointed with spigen though trying to change the giveaway after the fact. If they don’t follow through, I’ll likely never buy another spigen product.

What’s your thoughts and how would you handle it?
@UnjustifiedBot have you received any additional communication from Spigen? I have sent a couple emails since returning the affidavit asked when to expect the prize and it has been crickets. Doesn’t seem like a good look for their “VIP support” if they won’t respond to emails.
 

Joe123Joe

macrumors 6502a
Oct 20, 2022
767
1,145
Yea, everything I purchased from Verizon always comes in a box with a return label and ships from either Pennsylvania, California or Texas. This was shipped in a thin envelope with no return label, from some returns processing center in Lauderhill Florida. Weird. Verizon said they were crediting me for both of these cases, and they better not be on my bill.

Now, I just need to get the black frame piece.
I mean it’s too bad you couldn’t order the black version from Amazon and do a little switcheroo, then return……… 🤔
 
  • Like
Reactions: Hooterville

Knowlege Bomb

macrumors G4
Feb 14, 2008
10,280
8,965
US
@UnjustifiedBot have you received any additional communication from Spigen? I have sent a couple emails since returning the affidavit asked when to expect the prize and it has been crickets. Doesn’t seem like a good look for their “VIP support” if they won’t respond to emails.
Sorry to say it but good luck. I had a horrible time with their “VIP Experience”.
 

UnjustifiedBot

macrumors 6502
May 27, 2008
256
285
USA
Defender Pro XT in today from Verizon. Verizon sent me a used case that someone must have returned. It was covered in fingerprints, several good scratches on the back and inside. The frame piece was not even installed in the case. I've been dealing with Verizon for 15 plus years and they have always sent me fresh/prefect/new items every time. Called customer service and they are going to ship a another one and credit me for this one and the new one so basically, I'm getting it for free.

After polishing it with some plastic polish, it's looking pretty good. The scratches are still there but you can't notice them in the pictures. The case is nice, looks fantastic, wth great grip and pretty good Magsafe strength. Otterbox just fused a second piece of clear on the back to sandwich in the Magsafe magnets. Overall, a pretty decent case but like Joe said, need that black rim piece for the front. Couple fast pics:
How’s the side grip? MagSafe really strong?
I guess we have an answer to if it scratches. Good old otter box sends it distressed from the factory. 🫣
 
  • Like
Reactions: Hooterville

UnjustifiedBot

macrumors 6502
May 27, 2008
256
285
USA
@UnjustifiedBot have you received any additional communication from Spigen? I have sent a couple emails since returning the affidavit asked when to expect the prize and it has been crickets. Doesn’t seem like a good look for their “VIP support” if they won’t respond to emails.
Not since the last email where I told them to keep it.

They have horrible communication skills imo.
 
  • Like
Reactions: BriceApp

richxps

macrumors 68020
Jun 9, 2008
2,005
445
Defender Pro XT in today from Verizon. Verizon sent me a used case that someone must have returned. It was covered in fingerprints, several good scratches on the back and inside. The frame piece was not even installed in the case. I've been dealing with Verizon for 15 plus years and they have always sent me fresh/prefect/new items every time. Called customer service and they are going to ship a another one and credit me for this one and the new one so basically, I'm getting it for free.

After polishing it with some plastic polish, it's looking pretty good. The scratches are still there but you can't notice them in the pictures. The case is nice, looks fantastic, wth great grip and pretty good Magsafe strength. Otterbox just fused a second piece of clear on the back to sandwich in the Magsafe magnets. Overall, a pretty decent case but like Joe said, need that black rim piece for the front. Couple fast pics:

View attachment 2144419 View attachment 2144420 View attachment 2144421 View attachment 2144422 View attachment 2144425 View attachment 2144426 View attachment 2144427 View attachment 2144428
Wow that looks amazing, I finally put my order in with Verizon hope I get a new one ..55 bucks not bad with corporate discount ….hopefully finger prints stay at a minimum and dust stays out 🙏🏻
 
  • Like
Reactions: Hooterville

Hooterville

macrumors 603
Sep 24, 2012
6,061
10,213
How’s the side grip? MagSafe really strong?
I guess we have an answer to if it scratches. Good old otter box sends it distressed from the factory. 🫣
The side grip is excellent and the Magsafe is pretty good for such a fat boy. It hangs fine on my Magsafe charger on my desk, I would not count on it hanging strong in you vehicle only attached to a Magsafe mount.

The shiny back is a fingerprint magnet and it does get some scratches. Just don't look at it under LED lighting :oops:
 

Hooterville

macrumors 603
Sep 24, 2012
6,061
10,213
My favorite 'Case of the Day" is the Catalyst Influence. This is an old time favorite and the 14PM version is no exception. Frosted back shows minimal fingerprints, love the "Cat's Tongue" grip on the sides, perfect buttons, front firing speakers and it's just an all around fantastic case. I love being able to add the ultra orange buttons with the cool little mute switch wheel. Here are some pics:
cat01.jpg
cat02.jpg
cat03.jpg
cat04.jpg
cat05.jpg
cat06.jpg
cat07.jpg
cat08.jpg
cat09.jpg
cat10.jpg
 

UnjustifiedBot

macrumors 6502
May 27, 2008
256
285
USA
My favorite 'Case of the Day" is the Catalyst Influence. This is an old time favorite and the 14PM version is no exception. Frosted back shows minimal fingerprints, love the "Cat's Tongue" grip on the sides, perfect buttons, front firing speakers and it's just an all around fantastic case. I love being able to add the ultra orange buttons with the cool little mute switch wheel. Here are some pics:
View attachment 2144781 View attachment 2144782 View attachment 2144783 View attachment 2144785 View attachment 2144786 View attachment 2144787 View attachment 2144788 View attachment 2144789 View attachment 2144790 View attachment 2144791
I had it. It’s a good case. I just didn’t find myself using it as it clashed with my benks screen protector.
 

Joe123Joe

macrumors 6502a
Oct 20, 2022
767
1,145
My favorite 'Case of the Day" is the Catalyst Influence. This is an old time favorite and the 14PM version is no exception. Frosted back shows minimal fingerprints, love the "Cat's Tongue" grip on the sides, perfect buttons, front firing speakers and it's just an all around fantastic case. I love being able to add the ultra orange buttons with the cool little mute switch wheel. Here are some pics:
View attachment 2144781 View attachment 2144782 View attachment 2144783 View attachment 2144785 View attachment 2144786 View attachment 2144787 View attachment 2144788 View attachment 2144789 View attachment 2144790 View attachment 2144791
Wow, I love this… I guess you’re returning the favor of costing me money LOL… can you see the Apple logo thru the case easily, or only at certain angles? Love the pics
 
  • Like
Reactions: Hooterville

VaderRulez

macrumors 65816
Dec 2, 2019
1,320
1,023
My favorite 'Case of the Day" is the Catalyst Influence. This is an old time favorite and the 14PM version is no exception. Frosted back shows minimal fingerprints, love the "Cat's Tongue" grip on the sides, perfect buttons, front firing speakers and it's just an all around fantastic case. I love being able to add the ultra orange buttons with the cool little mute switch wheel. Here are some pics:
View attachment 2144781 View attachment 2144782 View attachment 2144783 View attachment 2144785 View attachment 2144786 View attachment 2144787 View attachment 2144788 View attachment 2144789 View attachment 2144790 View attachment 2144791

Whoa that is hot! Maybe even hotter than the Otterbox!
 
  • Like
Reactions: Hooterville

Joe123Joe

macrumors 6502a
Oct 20, 2022
767
1,145
Did anyone else have bad luck with their Caudabe Synthesis? Their customer service is great because they sent me a replacement but I’m saving it until this one is real bad but this is how scratched the back looked after less than a week and I babied it after I saw the first scratch….

I’m hoping it was just an issue with my original case and not all of them.
 

Attachments

  • 3CAC5BFF-8AB8-4CDD-92F6-49517E073FE5.jpeg
    3CAC5BFF-8AB8-4CDD-92F6-49517E073FE5.jpeg
    445.2 KB · Views: 153
  • Like
Reactions: Hooterville

Hooterville

macrumors 603
Sep 24, 2012
6,061
10,213
Did anyone else have bad luck with their Caudabe Synthesis? Their customer service is great because they sent me a replacement but I’m saving it until this one is real bad but this is how scratched the back looked after less than a week and I babied it after I saw the first scratch….

I’m hoping it was just an issue with my original case and not all of them.
Yes, they get scratched very easy and the Magsafe ring will also show up in the form of scratches in a circle sooner or later.

Did you not like the black Defender Pro XT and preferred the clear one better?
 
Last edited:

Lyusi

macrumors regular
Jun 10, 2021
129
161
Very good case! Nice work UAG :)
 

Attachments

  • 007EB16D-0C48-40EF-8729-3F911DBC4B77.jpeg
    007EB16D-0C48-40EF-8729-3F911DBC4B77.jpeg
    369.9 KB · Views: 116
  • B1B5C98E-D725-4320-A70D-ADC00CDE712F.jpeg
    B1B5C98E-D725-4320-A70D-ADC00CDE712F.jpeg
    129 KB · Views: 118
  • Like
Reactions: Hooterville

Hooterville

macrumors 603
Sep 24, 2012
6,061
10,213
How is the grip on each of them? Is one better than the other?
The side grip on the Otterbox is better. The back of the Otterbox is smooth, slippery, a fingerprint magnet and does show scratches pretty easy. I like the Catalyst better between the two. The Catalyst has a Cat's tongue feel on the sides and I really like that. The back is also matte and the fingerprints are not bad like the Otterbox. The Catalyst is one tight fitting case.

Back in the Otterbox for today......:rolleyes:
 
Last edited:

VaderRulez

macrumors 65816
Dec 2, 2019
1,320
1,023
The side grip on the Otterbox is better. The back of the Otterbox is smooth, slippery, a fingerprint magnet and does show scratches pretty easy. I like the Catalyst better between the two. The Catalyst has a Cat's tongue feel on the sides and I really like that. The back is also matte and the fingerprints are not bad like the Otterbox. The Catalyst is one tight fitting case.

Back in the Otterbox for today......:rolleyes:

So if you could have only one, which one? 😂
 
  • Like
Reactions: Hooterville
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.