Let me start off by saying that, like a lot of people, the Caudabe Sheath was my “glass slipper” phone case for my iPhone 13 Pro Max last year. So when I ordered it this year for my 14 pro I was a bit disappointed when I wasn’t as much of a fan. I’ll attach a picture but the glossy lines looked choppy this year. So I sent a picture of it to Caudabe and they said they were sending me another because mine is defective. No questions asked they sent me another one… to say I am impressed by their customer service is an understatement. They really stand behind their products and it shows! I just wanted y’all to know!