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Which Case Did You Get or Recommend For Your New iPhone 15 /Plus /Pro /Pro Max?

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walds11 said:
Are you trolling?

forums.macrumors.com

15PM Silicone Case - Apple refuses to honor warranty

Apple refused to honor the warranty on my 15PM silicone case after it dented on the bottom (shows a significantly reduced lip) from either taking it off the phone or swiping up from the bottom with the case on. Additionally it took almost a week of back and forth with Apple Support to get a...
forums.macrumors.com forums.macrumors.com

How is that going to cause physical damage? 🤔
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I think so.

They still haven't uploaded a picture to show us. Swiping on the edge of the case is never, ever going to 'dent' it.
 
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iFone88 said:
I think so.

They still haven't uploaded a picture to show us. Swiping on the edge of the case is never, ever going to 'dent' it.
Click to expand...
And if it's damaged from taking it on and off, who on earth would take a case off by putting pressure on the thinnest part of the case?!
 
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gagee said:
Just not happy with the frost coming off for the price i paid for it in Canada.
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Ok hopefully you’ll like the crysty. What case you running now? I’m thinking of getting the Apple silicone again in storm blue.
 
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macher said:
Ok hopefully you’ll like the crysty. What case you running now? I’m thinking of getting the Apple silicone again in storm blue.
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I am using my Andar Aspen leather case right now. I see they might be coming out with a bulstrap closed bottom case and i think i would be interested in that.
 
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Hooterville said:
Still no dice for the black crystal here in the US.
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It’s available on Amazon Us. I checked last night on both since i was able to order on the Canadian site.
www.amazon.com

REBEL Clear Case for iPhone 15 Pro Max [Crystal Series Gen-5] Strong MagSafe Compatible, Anti-Scratch, Non-Yellowing, Protective Shockproof Bumpers, Metal Lens & Buttons, 6.7 Inch Phone 2023 (Black)

Phone REBEL Crystal Series GEN5. All-New Machined Aluminum Lens. Gorgeous CNC Aluminum lens finished in a gunmetal PVD process. World's first removable & upgradeable lenses for a wide variety of functions. Full TPU Armored Sides. Cleaner look + improved hold. Glossy finish on sides & back for ext...
www.amazon.com
 
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gagee said:
It’s available on Amazon Us. I checked last night on both since i was able to order on the Canadian site.
www.amazon.com

REBEL Clear Case for iPhone 15 Pro Max [Crystal Series Gen-5] Strong MagSafe Compatible, Anti-Scratch, Non-Yellowing, Protective Shockproof Bumpers, Metal Lens & Buttons, 6.7 Inch Phone 2023 (Black)

Phone REBEL Crystal Series GEN5. All-New Machined Aluminum Lens. Gorgeous CNC Aluminum lens finished in a gunmetal PVD process. World's first removable & upgradeable lenses for a wide variety of functions. Full TPU Armored Sides. Cleaner look + improved hold. Glossy finish on sides & back for ext...
www.amazon.com
Click to expand...
It's showing "screen protector install kit" highlighted and not the 15 Pro Max.
 
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iFone88 said:
And if it's damaged from taking it on and off, who on earth would take a case off by putting pressure on the thinnest part of the case?!
Click to expand...
It’s a case lol - if it’s meant to be protective it should withstand some pressure - amazing to me how many of you will apologize for a trillion dollar corporation.
 
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TooMuchPhone said:
It’s a case lol - if it’s meant to be protective it should withstand some pressure - amazing to me how many of you will apologize for a trillion dollar corporation.
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One of the things you have said that could have caused the damage is 'swiping up'. You have said even taking it on and off could have caused it? So you dont actually know.

Swiping up, causing a dent in the case is, to be frank, ridiculous. It's not going to happen. No wonder Apple threw your claim out if you said this. Taking it on and off, a possibility but given it shows you on the box how to take the case on and off, if you have told them you use the bottom of the case to lever it off then yep, you're doing it wrong and they have covered themselves (by putting the image on the box)

Stick a picture up, show the forum what Apple will not cover and perhaps help our opinions on this change. At the moment you keep moaning and slating them for not covering an issue but won't show us the issue you have so it's hard to not to see this as trolling.
 
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1705507243166.jpeg
 
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Swipe issue seems unlikely but that is where the dent is so I mentioned it - but yes probably from removing the case - I had no idea there was a method to remove this “protective” accessory
 
TooMuchPhone said:
View attachment 2337576
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Thanks!

I'd probably class that as wear (becuase it looks like it's caused by rubbing) rather than dented/damaged.

That said, if that happened after few weeks use I'd be disappointed if it wasn't covered by a warranty. Be interesting to know what they actually said they thought this was?

Have you tried raising the issue again, perhaps to speak with a different advisor? Did you buy the case from Apple?
 
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walds11 said:
Are you trolling?

forums.macrumors.com

15PM Silicone Case - Apple refuses to honor warranty

Apple refused to honor the warranty on my 15PM silicone case after it dented on the bottom (shows a significantly reduced lip) from either taking it off the phone or swiping up from the bottom with the case on. Additionally it took almost a week of back and forth with Apple Support to get a...
forums.macrumors.com forums.macrumors.com

How is that going to cause physical damage? 🤔 Let’s see some pics.
Click to expand...
Posted a pic - not trolling
 
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TooMuchPhone said:
Swipe issue seems unlikely but that is where the dent is so I mentioned it - but yes probably from removing the case - I had no idea there was a method to remove this “protective” accessory
Click to expand...
Thanks for the pic. It seems to me they should have replaced the case. Apple silicone cases are the most fragile cases I’ve ever experienced; my wife can burn through one in just a few months… lol. I like the design and feel, but the way they tend to self destruct makes them a no go for me.
 
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iFone88 said:
Thanks!

I'd probably class that as wear (becuase it looks like it's caused by rubbing) rather than dented/damaged.

That said, if that happened after few weeks use I'd be disappointed if it wasn't covered by a warranty. Be interesting to know what they actually said they thought this was?

Have you tried raising the issue again, perhaps to speak with a different advisor? Did you buy the case from Apple?
Click to expand...
I bought at an Apple Store and tried to warranty over the phone - not sure if I go to an Apple Store they will consider because there is a case number attached to the request?
 
TooMuchPhone said:
I bought at an Apple Store and tried to warranty over the phone - not sure if I go to an Apple Store they will consider because there is a case number attached to the request?
Click to expand...
I have always found them helpful over live chat but in store you may have a better chance? Def worth a go.

How long have you had it? When did it become an issue?
 
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