I don't see what the big deal is about the apology. They released an app that wasn't as functional or polished as it should have been. Cook et al did the right thing.
The fact that Google Maps wasn't as good out of the gate as it is now is irrelevant. Users expect software to compare to today's competition, not yesterday's.
The fact that Google Maps wasn't as good out of the gate as it is now is irrelevant. Users expect software to compare to today's competition, not yesterday's.