No you are not entitled to a free charger replacement, you have to prove it had a design defect when you purchased it to get that. It's a fallacy that you can simply walk into a store and demand a 5 year old device is replaced brand new for free.
I didn't say you could "just walk into a store and demand a replacement for a 5 year old device". But if you can show that it had a design/manufacturing default that meant it wasn't appropriately durable (see
https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act-aKJYx8n5KiSl) you
are entitled to free repair or replacement - and that goes way beyond what you get with a typical 90 day to 1 year manufacturer's warranty.
Realistically, if power bricks from a company like Apple were regularly failing after less than 5 years, there would be plenty of online evidence to support your case, and there'd probably a manufacturers recall/repair scheme to make it moot (esp. if they're failing PAT tests as a previous poster suggested).
I think we agree that expecting a genuinely worn out or damaged product to be replaced after several years of use without evidence of a defect is unreasonable - and, frankly, that's been a non-issue since Apple stopped using captive cables with inadequate strain relief (we'll see how long USB-C sockets turn out to last). The poster I was replying to (not you) was suggesting that Apple should be obliged to replace
any failed power brick... which ain't gonna happen.
Secondly. A 12 month guarantee has nothing to do with a charger in the box. And the UK more then pays for that in increased pricing.
A 12 month manufacturer's limited guarantee is the same as Apple's US customer's get - and if it breaks after that they get to keep both pieces. The EU/UK statutory consumer's rights draw a big red line through most of that and impose far more stringent rules on fitness for purpose, faults, repairs etc. that
do last for 5-6 years, albeit with a shift in burden of proof over time. Any extra liability is an extra cost.
The US price of the iPad Pro is $999. The UK price is £999
including 20% VAT - so £832.50 before whatever sales tax applies. The £ is currently at $1.25 so that's about $1040. So that's $40 to pay for increased warranty liability along with what are probably higher-than-US import fees, UKCA certification and UK WiFi compliance, foreign exchange fees, hedging against exchange rate changes, localisation etc. in order to sell into a much smaller market than the US. There have been times in the distant past when the rate has been closer to $2 and VAT lower (or not included in prices) and Apple have
still just swapped the £ for a $ - but for the last 10 years or so the UK prices have been comparable to US.
The very basic US charger that they include doesn't cost
Apple more than a couple of bucks. The basic UK charger, with the more complex, foldable UK plug, probably costs a bit more to make (and sells in lower quantities).
And thirdly in what world would Apple ever pass on cost savings to the consumer or give you £25 store credit to buy a charger?
Well it would probably make them money - because if I had a £25 Apple Store voucher and
did want a new charger I'd probably put it towards one of the better options rather than get the basic £20 model - and I'm sure that none of those cost Apple more than a fiver to make.
It is still wrong not to include the charger and is just being done for profit.
I'm sure somewhere out there there's a customer who doesn't already have a USB charger and doesn't have a phone, laptops or airpods or anything else that would mean a multi-port charger would be more useful.
It was ironic* that Apple chose the moment they switched from USB-C to USB-A charging to quit supplying chargers, claiming that everyone already has one so it's just fuelling e-waste. Convenient that it forced so many people to buy new chargers from them.
* Ironic as in "untrue"?
The iPad Pro went USB-C in 2018 and came with an 18W USB-C adaptor (source:
everymac.com) - meanwhile they stopped bundling chargers with iPhones in 2020, when the phones were still using Lightning. MacBooks have come with USB-C power adapters since 2016. ...and Apple have been using USB-A power adapters - which should work with a £5 USB A-to-C cable - since
forever although a 15 year old pre-iPad 5W one might be a stretch.
The reason you might
want to buy a new charger right now is that charging tech has improved recently (GaN and all that) so there are some nice, light, high-powered multi-port chargers that are smaller and lighter lighter than your 5-year-old laptop charger and can charge all your gizmos at once. Which is one reason why having a basic, single-port, low-powered charger bundled with every device you buy no longer makes sense.