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Other Would Apple have apologized about slowing down iPhones if nobody knew?

It's pretty telling this came out between Xmas and New Years and there are a number of lawsuits coming out.
For countries with government consumer protection agencies, their staff will be back next week.
 
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actcyclist said:
It's pretty telling this came out between Xmas and New Years and there are a number of lawsuits coming out.
For countries with government consumer protection agencies, their staff will be back next week.
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Conspiracies, they are everywhere.
 
Apple has yet to apologize. They are taking the high road and claiming the issue is battery based.
 
baypharm said:
Apple has yet to apologize. They are taking the high road and claiming the issue is battery based.
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Incorrect.

Direct from Apple:

"We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making."
 
T'hain Esh Kelch said:
I think their solution to the problem was really good. But I do think their threshold for instating the CPU clockdown is waaaaaay too short. No battery should trigger this state within at before 2-3 years of use, unless it is replaceable in the warranty periode.
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Exactly this, plus the option to turn the throttling off. My phone was not shutting down before the update that instantly slowed my phone to the point of frustration.

Vermifuge said:
What about the people who upgraded to a $1000+ phone because they thought their old phone was outdated / slow / broken ?
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This is what happened to me, i was ready to use the 6s for a 3rd year because it was still very fast (apple must have thought so too since they are STILL selling it new) but then the update came and freezing stuttering etc was what i got doing everything the morning after onwards. I bought an Android instead.

I'm not looking for any compensation, its just I wont buy another apple phone, and with the below thread showing that they "coincidentally" restricted battery info to apps in ios 10 that shows me they were covering up the issue with their battery, instead of letting people know that a new battery would negate their throttling "feature."

https://forums.macrumors.com/threads/battery-data-cycles-health-etc-gone-in-ios-10.1977954/
 
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Relentless Power said:
Incorrect.

Direct from Apple:

"We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making."
Click to expand...

Incorrect. That is not an apology. Merely words crafted in haste by their public relations agency in an effort to save face after being caught with their pants down. You can choose to believe that rhetoric. I don’t.
 
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baypharm said:
Incorrect. That is not an apology. Merely words crafted in haste by their public relations agency in an effort to save face after being caught with their pants down. You can choose to believe that rhetoric. I don’t.
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"We know that some of you feel Apple has let you down. We apologize."

said another way " We are sorry you feel we let you down"

it's like saying, "We are sorry you don't agree with us"

Sounds like something a politician would say.
 
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neverloyal said:
Exactly this, plus the option to turn the throttling off. My phone was not shutting down before the update that instantly slowed my phone to the point of frustration.



This is what happened to me, i was ready to use the 6s for a 3rd year because it was still very fast (apple must have thought so too since they are STILL selling it new) but then the update came and freezing stuttering etc was what i got doing everything the morning after onwards. I bought an Android instead.

I'm not looking for any compensation, its just I wont buy another apple phone, and with the below thread showing that they "coincidentally" restricted battery info to apps in ios 10 that shows me they were covering up the issue with their battery, instead of letting people know that a new battery would negate their throttling "feature."

https://forums.macrumors.com/threads/battery-data-cycles-health-etc-gone-in-ios-10.1977954/
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Funny. My 6S is still fast. No issues whatsoever. What’s the difference between your phone and mine? Notta..
 
BugeyeSTI said:
Funny. My 6S is still fast. No issues whatsoever. What’s the difference between your phone and mine? Notta..
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There are many problems with your logic...
  • The 6s was released September 25 2015 and can still be purchased new today
  • Not everyone uses their phone the same way
  • You some might charge even few days or every few hours. it really depends on usage
Given the problems are based on battery health which is determined by charge cycles, it would be possible to have a brand new iPhone 6 with only a few charge cycles that runs fine vs. one that has reached it's EOL with over 500 charge cycles and health that has dipped below 80% perhaps even as long as 65% health.
 
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baypharm said:
That is not an apology..
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Yes, It is an apology. (Unless you're seeking something more personal?) That's your perogative if you don't want to accept or believe their apology written. But what you stated listed in the Post below was very vague in what you described as "They have yet to apologize" and therefore I did indicate that they did apologize, it's just not in the way that you want to accept it, but in fact they did apologize.

baypharm said:
Apple has yet to apologize
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And..

baypharm said:
You can choose to believe that rhetoric.
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I never indicated my stance one way or the other, I simply corrected your own fallacy saying 'they have yet to apologize', they did, Just not in the context you feel was to your own narrative. Others may interpret that differently.
 
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Aussi3 said:
They wouldn’t need to done nothing wrong
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It is important to note that Apple is not changing its power management algorithm - iPhones with degraded batteries will still intentionally slowdown rather than unexpectedly shutdown in situations where power demand outstrips current battery capacity. This is a smart strategy that Apple has no need to change or apologize for. Even though they did announce this feature at the launch of iOS 10.2.1, they apologized for not making it even clearer to their customers.
 
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Vermifuge said:
There are many problems with your logic...
  • The 6s was released September 25 2015 and can still be purchased new today
  • Not everyone uses their phone the same way
  • You some might charge even few days or every few hours. it really depends on usage
Given the problems are based on battery health which is determined by charge cycles, it would be possible to have a brand new iPhone 6 with only a few charge cycles that runs fine vs. one that has reached it's EOL with over 500 charge cycles and health that has dipped below 80% perhaps even as long as 65% health.
Click to expand...
What’s wrong with my logic? If your battery has more than 500 cycles(Apple says thats the useful life of their battery) you should replace it. My battery has less but is at 93% capacity, no throttling whatsoever..
 
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BugeyeSTI said:
What’s wrong with my logic? If your battery has more than 500 cycles(Apple says thats the useful life of their battery) you should replace it. My battery has less but is at 93% capacity, no throttling whatsoever..
Click to expand...

“Funny. My 6S is still fast. No issues whatsoever. What’s the difference between your phone and mine? Notta..”

Uh your battery hasn’t reached EOL and his possibly has. That’s a huge difference,
 
BugeyeSTI said:
Funny. My 6S is still fast. No issues whatsoever. What’s the difference between your phone and mine? Notta..
Click to expand...

My 6s was as fast as the day i bought it 2 years before, the charge lasted most of the day, the battery always drained down to 1-3%...i installed the ios update. Instantly my phone felt extremely slow, long waits, stuttering etc.

I was impressed with apple (it was my first iphone btw) i planned to keep using it for another year. I think their throttling is catching some people whos phones were still working ok.

So apple should have done what they are now going to do with notifications and I would know that according to them, my battery health couldn't support my phone anymore. I would have simply changed the battery, like they do the Mac.

Why did apple hide this on the phone, but not on the Mac, which makes me suspicious.
 
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