Other Would Apple have apologized about slowing down iPhones if nobody knew?

[KhunJay]

gut feel always told me Timmy is a w*nk*r.....so Im hardly surprised here.

luckily my 5S is on iOS9 so runs without complaint...i even put in a new battery few mths ago.

My X sadly is corrupted with his sneaky code...hopefully public pressure will force them to fix this
intrusion in a future update.

 

[Vermifuge]

I dont see the point as the same people would have upgraded if their phone was constantly crashing.

The device crashing was only under extreme circumstances, where the slowdown appears to be consistent across all impacted devices. So no, like my device that became frustratingly slow without warning had not been crashing prior to the OS update.

 

[Strelok]

They should have never apologized.

 

[Vermifuge]

gut feel always told me Timmy is a w*nk*r.....so Im hardly surprised here.

luckily my 5S is on iOS9 so runs without complaint...i even put in a new battery few mths ago.

My X sadly is corrupted with his sneaky code...hopefully public pressure will force them to fix this
intrusion in a future update.

How have you accumulated enough charge cycles on your X to degrade the battery below 80% health?
[doublepost=1514658520][/doublepost]

They should have never apologized.

Apple never appogised for making a mistake. They apologized for us misinterpreting their intention.

 

[T'hain Esh Kelch]

The device crashing was only under extreme circumstances, where the slowdown appears to be consistent across all impacted devices. So no, like my device that became frustratingly slow without warning had not been crashing prior to the OS update.

...which is why I wrote the threshold was wrong.

No, they would go to Apple and asked why their 1-2 year old phone is crashing. And the law would be on their (the customer) side.

Isn't that exactly what I stated?

 

[Vermifuge]

I think their solution to the problem was really good. But I do think their threshold for instating the CPU clockdown is waaaaaay too short. No battery should trigger this state within at before 2-3 years of use, unless it is replaceable in the warranty periode.

The threshold is defined by battery chemistry not time. I think your understanding of the cause is not researched. Apple says (now) that the battery has reached end of life (EOL) after about 500 charge cycles. It’s at this point the battery health and over all condition degrades to what Apple says is 80% of its original design tolerances.

However Apple doesn’t include tools to diagnose this. And there’s no way of knowing when one has reached this threshold without downloading a 3rd party app. Further, there’s no way of knowing how accurate those 3rd party apps are.

Someone who recharges several times a day may reach this level of condo on sooner that someone who recharges Avery few days with light use. This would impact how many charge cycles one has after 2 or 3 years. A light user could be under 500 cycles by year 3 where a heavy user could reach that before the end of the first year.

Again I don’t believe it’s Apples responsibility to replace a consumed battery, I believe it’s Aaples responsibility to disclose this information and inform the customer properly about what’s happening.

On the Mac, Apple at least gives you a warning when you pass this threshold with a “replace soon” warning alerting you to take it to the Apple sotre for a new battery. No such warning is on the iPhone. There is no indication that the battery is at fault on the iPhone. This would lead many to believe the phone was unrepairable and would purchase a new one. Several people on this form have stated that the Apple store employees even recommended those impacted buy a new phone and never sugesseted the battery be replaced.

 

[Zigourney]

I personally don't have an issue with the alleged 'throttling'

Just to be clear, it isn’t alleged throttling, it is a fact they are throttling, apple have already been caught out.

That was the reason for Apple’s public statement and the apology.

 

[Applejuiced]

Off course not.
They're trying to save face and do damage control while the lawsuits and bad publicity are starting to pile up.

 

[xsdeus]

Considering that for-profit corporations typically pursue higher profits over consumer welfare, I'd say Apple's response to the whole battery debate should be praised.

To answer the main question— No, Apple probably would not have apologized, but not because they wouldn't have been caught; they would have continued to have thought of it a non-issue.

The fact that Apple was made aware of the consumers' stance, and adjusted its position accordingly, shows a company willing to work with its customers.

 

[Applejuiced]

Considering that for-profit corporations typically pursue higher profits over consumer welfare, I'd say Apple's response to the whole battery debate should be praised.

To answer the main question— No, Apple probably would not have apologized, but not because they wouldn't have been caught; they would have continued to have thought of it a non-issue.

The fact that Apple was made aware of the consumers' stance, and adjusted its position accordingly, shows a company willing to work with its customers.

That's a ridiculous excuse.
A company is willing to work with its customers? After they got caught ripping them off for years.
How nice of them.
Yes Apple should be praised

 

[C DM]

That's a ridiculous excuse.
A company is willing to work with its customers? After they got caught ripping them off for years.
How nice of them.
Yes Apple should be praised

For years? These power management efforts only started this year.

 

[Applejuiced]

For years? These power management efforts only started this year.

You actually believe that?
They been doing this for a very long time and not only with iOS 10.2.1 and forward.
With each iOS update all older iPhones somehow slowed down to a crawl. And you had to buy the newer device to have a normal experience.
I bet if further CPU tests are done on other devices and previous iOS version this scandal will grow to epic proportions.

 

[960design]

Yes or no?

Windows has been slowing computers down for years and no one has complained.
You even had to purchase external software just to try to keep your data safe, under Windows.

 

[C DM]

You actually believe that?
They been doing this for a very long time and not only with iOS 10.2.1 and forward.
With each iOS update all older iPhones somehow slowed down to a crawl. And you had to buy the newer device to have a normal experience.
I bet if further CPU tests are done on other devices and previous iOS version this scandal will grow to epic proportions.

Ah, we are talking about believing something or not and opinions basically rather than actual known information.

 

[Zigourney]

Windows has been slowing computers down for years and no one has complained.
You even had to purchase external software just to try to keep your data safe, under Windows.

This discussion isn’t about windows though, and windows doesn’t intentionally throttle your laptop because the battery has degraded, at least when a windows laptop’s battery degrades it will just shutdown when the battery’s charge falls too low and the user will know the battery needs replacing.

 

[macTW]

Yes or no?

Would it be an issue if nobody knew about it?

No. People hear about a nonissue and cry.

 

[Applejuiced]

Ah, we are talking about believing something or not and opinions basically rather than actual known information.

Hey we have plenty of factual info with CPU reports, battery graphs, Apple apologizing and some people still deny it
I believe this goes way beyond just iOS 10.2.1 and above.
[doublepost=1514695548][/doublepost]

Would it be an issue if nobody knew about it?

No. People hear about a nonissue and cry.

So this is a non-issue?
A company secretly slows down your device by more than 50% without saying anything, they claim that your battery is fine and will not replace it either free or let you pay to receive a new battery.
But yes this is all a non-issue.
Just keep giving them your money every year and then off course this would be a non-issue as long as they continue selling you new hardware each year.
Keep feeding them your money so they can build billion dollar spaceship campuses
Next year they might jack up the next iPhone price to $1300-1500. That's totally a non-issue too.

 

[960design]

This discussion isn’t about windows though...

It is about operating systems background management of the hardware.

...and windows doesn’t intentionally throttle your laptop because the battery has degraded...

How do you know that is true?

 

[Applejuiced]

It is about operating systems background management of the hardware.
How do you know that is true?

Windows does slow down because of viruses, spyware, adware, loading tons of apps that take up resources and auto start with each reboot etc...
But they dont throttle you after a year or 2 on BS reasons like battery life.
You format your PC and start clean and it runs like the first day you bought it.
But believe what you want if you want to keep sipping that koolaid

 

[Altis]

The threshold is defined by battery chemistry not time. I think your understanding of the cause is not researched. Apple says (now) that the battery has reached end of life (EOL) after about 500 charge cycles. It’s at this point the battery health and over all condition degrades to what Apple says is 80% of its original design tolerances.

However Apple doesn’t include tools to diagnose this. And there’s no way of knowing when one has reached this threshold without downloading a 3rd party app. Further, there’s no way of knowing how accurate those 3rd party apps are.

Someone who recharges several times a day may reach this level of condo on sooner that someone who recharges Avery few days with light use. This would impact how many charge cycles one has after 2 or 3 years. A light user could be under 500 cycles by year 3 where a heavy user could reach that before the end of the first year.

Again I don’t believe it’s Apples responsibility to replace a consumed battery, I believe it’s Aaples responsibility to disclose this information and inform the customer properly about what’s happening.

On the Mac, Apple at least gives you a warning when you pass this threshold with a “replace soon” warning alerting you to take it to the Apple sotre for a new battery. No such warning is on the iPhone. There is no indication that the battery is at fault on the iPhone. This would lead many to believe the phone was unrepairable and would purchase a new one. Several people on this form have stated that the Apple store employees even recommended those impacted buy a new phone and never sugesseted the battery be replaced.

You're missing that the throttling begins well above the 80% battery health threshold where Apple considers it "Healthy" and will refuse to replace it even if you want it.

How can they say the battery is toast so you need CPU throttling but their own diagnostics tell you it's "Healthy" and no need to replace?

 

[Hieveryone]

gut feel always told me Timmy is a w*nk*r.....so Im hardly surprised here.

luckily my 5S is on iOS9 so runs without complaint...i even put in a new battery few mths ago.

My X sadly is corrupted with his sneaky code...hopefully public pressure will force them to fix this
intrusion in a future update.

How do you know if your phone is infected with this “feature” or not?

I’m on an iPhone 8 iOS 11.1.2

I plan on NEVER NEVER NEVER upgrading my software.

 

[Vermifuge]

How do you know if your phone is infected with this “feature” or not?

I’m on an iPhone 8 iOS 11.1.2

I plan on NEVER NEVER NEVER upgrading my software.

that's dumb....

You are making a knee jerk reaction to a non issue. You will be missing out on plenty of feature and security updates and you would likely be doing more harm than good.

This happens when you battery reaches below 80% health... and that typically happens when your battery has gone through 500+ charge cycles. thats about one charge a night for 18 months. You milage may vary if you are a heavy or light user.

Plan to keep the phone more than 2 years? Just get your battery replaced after about 18 months of ownership. only plan to keep it 2 years or less? You probably have nothing to worry about.

 

[44267547]

Just to be clear, it isn’t alleged throttling, it is a fact they are throttling, apple have already been caught out..

My wording was the not most appropriate. More or less, some were making other statements aside what was acknowledged by Apple, which is why I stated alleged in some cases that were beyond anything confirmed what we know other wise.

 

[LovingTeddy]

that's dumb....

You are making a knee jerk reaction to a non issue. You will be missing out on plenty of feature and security updates and you would likely be doing more harm than good.

This happens when you battery reaches below 80% health... and that typically happens when your battery has gone through 500+ charge cycles. thats about one charge a night for 18 months. You milage may vary if you are a heavy or light user.

Plan to keep the phone more than 2 years? Just get your battery replaced after about 18 months of ownership. only plan to keep it 2 years or less? You probably have nothing to worry about.

Plenty of people already reported that their iPhone with over 80% capacity still got throttled. I am not buying Apple's reasoning.

There is no going back with iOS update. I would not upgrade for my iPhones.

 

[baypharm]

Yes, It is an apology. (Unless you're seeking something more personal?) That's your perogative if you don't want to accept or believe their apology written. But what you stated listed in the Post below was very vague in what you described as "They have yet to apologize" and therefore I did indicate that they did apologize, it's just not in the way that you want to accept it, but in fact they did apologize.



And..



I never indicated my stance one way or the other, I simply corrected your own fallacy saying 'they have yet to apologize', they did, Just not in the context you feel was to your own narrative. Others may interpret that differently.

Your way of twisting words to create meaning in your favor is the number one reason I NEVER trust law enforcement.