Hey folks, like a lot of you I've been obsessively checking My Account in Xfinity, Fedex, and this forum Thanks btw for everyone posting here. Xfinity's communication is subpar along with their customer service...as we all know...so it's good we can share
So I guess keep your hopes up that even if some of us don't get our phones tomorrow, there's a chance we could actually get them Saturday instead of having to wait till Monday or Tuesday.
Good news!!Interestingly under the Special Handling Section it specifically says "Saturday Delivery."
So I guess keep your hopes up that even if some of us don't get our phones tomorrow, there's a chance we could actually get them Saturday instead of having to wait till Monday or Tuesday.
oh 100%. I'm very frustrated. and if there was an issue with my order, there was zero communication. ive been going through the ringer with these people because I'm trying to upgrade my BYOD and its been a mess. I couldn't place my order, the rep at the store couldn't place the order, and I had to go to tier 2 on the phone to get it placed. so I'm not shocked it got messed up. I am more irritated with the lack of communication on what happened/isnt happening since I made arrangements to be home tomorrow to sign... for nothing now lolIt is becoming more and more clear I will not be getting one of the phone tomorrow even though I placed it at 8am central and had confirmation on the screen and via email it would arrive tomorrow. My wife's will be here but not mine. Frustrating but I guess it is just a phone but still annoying no one there seems to know what is going on and no communication to us. They could have at least sent an email telling me they were not going to hit the expected arrival date.
I think you might get it some people are getting overnight shipping so yours might come in tonight. At least you’re not in sept 30th/October gang lolIt is becoming more and more clear I will not be getting one of the phone tomorrow even though I placed it at 8am central and had confirmation on the screen and via email it would arrive tomorrow. My wife's will be here but not mine. Frustrating but I guess it is just a phone but still annoying no one there seems to know what is going on and no communication to us. They could have at least sent an email telling me they were not going to hit the expected arrival date.
thats the ironic part of it all-- I am now. because my order was "pending" and no one reached out to me to let me know, so it just wasn't shipped and now I am part of the later crew. its fine that it won't be here, but the lack of communication is sooo irritating.I think you might get it some people are getting overnight shipping so yours might come in tonight. At least you’re not in sept 30th/October gang lol
Just to clarify, was your new phone showing in the devices section of your Xfinity account? What is the tell that our orders may have fallen into the same situation?thats the ironic part of it all-- I am now. because my order was "pending" and no one reached out to me to let me know, so it just wasn't shipped and now I am part of the later crew. its fine that it won't be here, but the lack of communication is sooo irritating.
Ditto! I’ve got nada on FedEx app or from xfinity, other than my confirmation email! I’m still hopeful to get some news soon!Getting some hope from these posts- if not tomorrow at least Saturday. Nothing from Xfinity or in my FedEx account yet... here's to hoping!
Yeah I guess it is still possible but there is a cutoff soon for overnight stuff so would need to happen soon!I think you might get it some people are getting overnight shipping so yours might come in tonight. At least you’re not in sept 30th/October gang lol
my device is showing in my account. I don’t know that there is a tell other than to reach out and ask them. they told me if I didnt get shipping notification today, its not coming tomorrow and its very likely it won't be until the end of sept/oct now. So I don’t think the estimated delivery at the bottom of the confirmation emails holds much truth to itJust to clarify, was your new phone showing in the devices section of your Xfinity account? What is the tell that our orders may have fallen into the same situation?
unfortunately, I'm east coast, and I'm not sure how to check that. I actually live next to the airport where Fedex flies into so I was confident it would all be ok but I guess not lolIdk if they are taking us to the Indianapolis Fedex Hub or the main one in Memphis.
However the first flight to the Fedex Hub in Memphis is scheduled to leave Fort Worth TX at 9:15pm Local time.
The Last flight leaves at 3am Local time to the Indianapolis hub. If you don't see a shipping label in the next few hours then you will miss the cutoff time to get on a plane.
I am on the east coast as well. FedEx's standard operation is to load packages onto planes around the country and dump them at one of 2 main hubs in the United States. Then from there they take another flight to the closest airport in your area that also has a FedEx terminal at the airport.unfortunately, I'm east coast, and I'm not sure how to check that. I actually live next to the airport where Fedex flies into so I was confident it would all be ok but I guess not lol
right, my route is Fort Worth>Indianapolis>Pittsburg international>University park>out for deliveryI am on the east coast as well. FedEx's standard operation is to load packages onto planes around the country and dump them at one of 2 main hubs in the United States. Then from there they take another flight to the closest airport in your area that also has a FedEx terminal at the airport.
For me that would be going from Fort Worth Alliance Airport> Memphis or Indianapolis> Windsor Locks Bradley International Airport> Local Fedex sort center>Load on a truck> Deliver to customer.