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Carrier Xfinity Mobile iPhone 14 & 14 Pro Pre-Order & Tracking Thread
- Thread starter csmyth310
- Start date
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Hey Everyone,
I'm on the east coast (Maryland), I placed my order on the 16th at 8:09am. I've gotten the confirmation email and the device appears under the devices section in the app.
No shipping email from Xfinity or updates from UPS or Fedex.
I have spoken with two Reps who confirmed the estimated delivery is September 16th @ 7:12am, however they are unable to see shipping info.
I'm on the east coast (Maryland), I placed my order on the 16th at 8:09am. I've gotten the confirmation email and the device appears under the devices section in the app.
No shipping email from Xfinity or updates from UPS or Fedex.
I have spoken with two Reps who confirmed the estimated delivery is September 16th @ 7:12am, however they are unable to see shipping info.
I used the chat feature on the Xfinity Mobile app. I spoke to one agent very quickly, and they had to transfer me to the 'dedication team,' where I only waited about 10 minutes in virtual 'line' to chat with the agent I spoke to.
FedEx is your best bet. Check the app periodically and it will show the tracking as soon as the phone starts shipping.
Another data point for 256GB Space Black Pro.
Comcast chat confirms:
8:07AM EDT on Sep 9 2022 - This order has been received and the fulfillment process can begin.
9:11AM EDT on Sep 9 2022 - Review is complete and order fulfillment can proceed.
Order confirmation e-mail at 9:11AM EDT said (in blue box with address):
Pre Order - Free, two business day shipping
Pre Order Availability: 2022-09-16T06:12:11-0500
So I was/am expecting it to ship tomorrow for receipt Monday/Tuesday. Nothing I can find on FedEx and no emails this week. Chat also suggested it will ‘take 24 hours more’ to ship.
Surprised others are seeing delivery tomorrow (congrats!), but there isn’t necessarily anything wrong if you’re not, I think.
Comcast chat confirms:
8:07AM EDT on Sep 9 2022 - This order has been received and the fulfillment process can begin.
9:11AM EDT on Sep 9 2022 - Review is complete and order fulfillment can proceed.
Order confirmation e-mail at 9:11AM EDT said (in blue box with address):
Pre Order - Free, two business day shipping
Pre Order Availability: 2022-09-16T06:12:11-0500
So I was/am expecting it to ship tomorrow for receipt Monday/Tuesday. Nothing I can find on FedEx and no emails this week. Chat also suggested it will ‘take 24 hours more’ to ship.
Surprised others are seeing delivery tomorrow (congrats!), but there isn’t necessarily anything wrong if you’re not, I think.
Im In Maryland as well and I got my tracking info at 3am this morning. I ordered at 8:05am. Hopefully you get yours soon!
Well maybe tomorrow we all will get out actual dates instead of the made up ones.
I order the same because it was time for me to move from 256 and we saving $400 on it so it was a no brainer
Found this thread as I’m waiting on my pre order as well. I have yet to receive any shipping information from Xfinity. So I decided to login to my FedEx account and found that they have a tracking ID for a shipment and I have no other orders I’m waiting on.
So should be my phone.
So should be my phone.
Attachments
Yes, I pre ordered the 128GB Pro Max Gold phone.
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Ordered a phone for me (14 pro 256 black, confirmation email at 10:56am CST on 9/9) and the wife (14 pro 256 purple, confirmation email at 12:21pm CST on 9/9). I got an email from Xfinity at 3:36 pm CST today saying my wife's phone is on the way and the FedEx site confirms it for a delivery on Saturday 9/17 before noon. No word on my black phone.
I'm glad it's hers and not mine though since her XS she is currently using is broken with only half the screen functional! I'm just stuck using a 7 plus. So when you're frustrated just think of us and how much worse it could be without good phones currently!
I'm glad it's hers and not mine though since her XS she is currently using is broken with only half the screen functional! I'm just stuck using a 7 plus. So when you're frustrated just think of us and how much worse it could be without good phones currently!
Just a heads up for those seeing Saturday delivery. I’m 99.9% sure fedex won’t deliver on Saturday. You’ll see the shipment delay and reschedule for Monday. Just speaking based on past experience with fedex
Ordered 10:55 am eastern on 9/9 and can see ship data in FedEx app as Saturday delivery. No emails since confirmation email and device is still grayed out. Transaction still pending on credit card.