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DJames0513

macrumors newbie
Oct 22, 2020
10
6
I’ve yet to receive a shipping confirmation, but chatted with an Xfinity representative who assured me my Silver Pro will be delivered tomorrow. Seems they are able to look it up on the backend. We’re getting close!
 

TAJones99

macrumors regular
Apr 26, 2009
241
86
Orange Park, FL
I’ve yet to receive a shipping confirmation, but chatted with an Xfinity representative who assured me my Silver Pro will be delivered tomorrow. Seems they are able to look it up on the backend. We’re getting close!
I was told the same over the phone and I also don't have any tracking information, I was like we shall see lol
 

robo74

macrumors 6502
Feb 6, 2004
376
17
Rockford, IL
My email said 9/16, but no movement on the app, FedEx, and no email, but the charge on my card was posted. Rep said 9/30 when I checked with them, So I don’t have faith in their email.
 

le_shah

macrumors newbie
Sep 15, 2022
2
1
I just checked my Fedex account and a label is created this morning and the estimated delivery date is set to 09/19 :mad::mad:
I ordered my 14Pro Max deep purple 128GB on 09/09 and the email confirmation said, estimated delivery on 09/16 :confused:

Anyone else in the same situation?
 
  • Wow
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Itsomar10

macrumors newbie
Sep 14, 2022
9
9
I just checked my Fedex account and a label is created this morning and the estimated delivery date is set to 09/19 :mad::mad:
I ordered my 14Pro Max deep purple 128GB on 09/09 and the email confirmation said, estimated delivery on 09/16 :confused:

Anyone else in the same situation?
I ordered Saturday 9/12 at 2:12 am pacific. Mine is getting here tomorrow. I was worried that I took too long to order.
 

Itsomar10

macrumors newbie
Sep 14, 2022
9
9
B20A764B-5FDB-485C-9E95-305FD0570344.png
 

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csmyth310

macrumors member
Original poster
Oct 20, 2020
93
45
when i went onto the fedex app, it now gave me an option to have the package held at an on-site location but when i do it, it shows me this
 

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jdsmitty10

macrumors 6502
Sep 9, 2016
292
133
Nothing here either but I'm not worried. It's my wifes phone anyway and she could care less when it shows up lol.. Mine is Oct 28 delivery so I have a while to wait.
 
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Reactions: maugustine

le_shah

macrumors newbie
Sep 15, 2022
2
1
I just checked my Fedex account and a label is created this morning and the estimated delivery date is set to 09/19 :mad::mad:
I ordered my 14Pro Max deep purple 128GB on 09/09 and the email confirmation said, estimated delivery on 09/16 :confused:

Anyone else in the same situation?
I also got the email from Xfinity and same info in there, my phone will only arrive on Monday.
I ordered 2 phones and the other one has still no update !
 

maugustine

macrumors 6502
Nov 17, 2014
360
167
Portland, OR
I just checked in with an online Xfinity agent via the chat and they told me the preorder releases on the 16th and ships then also, so I can expect it on the 17th or 18th, which seems counter to what some other people have heard from Xfinity. At this point I just want to know when it's coming so I can be home to sign for it. Good luck everyone!
 

dcole901

macrumors newbie
May 26, 2022
9
9
United States
I didn't trade my iPhone XS in. They were only going to give $115 so I sold it for $250 to my cousin. I checked and Apple was going to give me $260 for it, but my cousin needs it and said he would be happy to pay me for it. I would have liked to give it to him, but I wanted to use the money to help offset the cost of the new phone.
 

subrina1025

macrumors newbie
Sep 13, 2022
25
28
I just checked in with an online Xfinity agent via the chat and they told me the preorder releases on the 16th and ships then also, so I can expect it on the 17th or 18th, which seems counter to what some other people have heard from Xfinity. At this point I just want to know when it's coming so I can be home to sign for it. Good luck everyone!
I was told the same exact thing!
 
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subrina1025

macrumors newbie
Sep 13, 2022
25
28
This makes sense- they ship when it's 'available.' It's just weird to me that some people's have obviously already shipped and are scheduled to arrive tomorrow.
I guess those people just got lucky 🤷🏻‍♀️
Well, whenever mine does ship, I’m gonna be so happy! And I’ll definitely be stalking my front door once I see it’s out for delivery!
 

Placehold5894

macrumors member
Sep 9, 2022
78
93
I just checked in with an online Xfinity agent via the chat and they told me the preorder releases on the 16th and ships then also, so I can expect it on the 17th or 18th, which seems counter to what some other people have heard from Xfinity. At this point I just want to know when it's coming so I can be home to sign for it. Good luck everyone!
They likely lied to you more than once in this statement which is a shame to customers. The first being previous pre orders(not just Apple) from Xfinity Mobile have always been able to be delivered on the products launch date, some of the replies in this thread show that. The second which I have no facts to back up, but from all of my previous orders and orders I have seen from other people Xfinity Mobile ships with weekday delivery labels only. Which would invalidate receiving it on the 17th or 18th. Again I could be wrong about this second part, but I am just letting you know those low level agents tend to lie a lot to get rid of you quicker.
 

TAJones99

macrumors regular
Apr 26, 2009
241
86
Orange Park, FL
I just got off Chat and this is what they said. And I have the Space Black 512, but i just don't trust their word lol
 

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thecooler40

macrumors newbie
Apr 19, 2017
11
11
I just checked in with an online Xfinity agent via the chat and they told me the preorder releases on the 16th and ships then also, so I can expect it on the 17th or 18th, which seems counter to what some other people have heard from Xfinity. At this point I just want to know when it's coming so I can be home to sign for it. Good luck everyone!

They likely lied to you more than once in this statement which is a shame to customers. The first being previous pre orders(not just Apple) from Xfinity Mobile have always been able to be delivered on the products launch date, some of the replies in this thread show that. The second which I have no facts to back up, but from all of my previous orders and orders I have seen from other people Xfinity Mobile ships with weekday delivery labels only. Which would invalidate receiving it on the 17th or 18th. Again I could be wrong about this second part, but I am just letting you know those low level agents tend to lie a lot to get rid of you quicker.
This is correct. Last year I was supposed to get it delivered on Friday but the Fedex guy got held up on too many stops. So I called Fedex and they said it would be delivered the following Monday, not Saturday, because of weekday only label.
 
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Djjake02

macrumors newbie
Sep 16, 2016
14
12
My wifes phone (Gold Pro 256) is now in the hands of fed ex so that one for sure will be here tomorrow. Mine is still not moved even though it said it would be delivered Sept 16th when I ordered and on the email. Online chat is worthless. I am getting less optimistic I will get mine tomorrow (Black Pro 256) even though they said I would.
 

jabba jabba

macrumors newbie
Oct 26, 2011
13
5
Colorado
Hey folks, like a lot of you I've been obsessively checking My Account in Xfinity, Fedex, and this forum :) Thanks btw for everyone posting here. Xfinity's communication is subpar along with their customer service...as we all know...so it's good we can share info.

Just sharing that Fedex was updated for me FINALLY - label created. Still haven't got an email from Xfinity. Fedex is showing it's going to ship 9/16 (ugh) via priority overnight. Interestingly under the Special Handling Section it specifically says "Saturday Delivery."

So I guess keep your hopes up that even if some of us don't get our phones tomorrow, there's a chance we could actually get them Saturday instead of having to wait till Monday or Tuesday.
 
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