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The order went through and got a confirmation email @ 8:05 am.
 

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I don't see any deals for existing users like every year it has been. Then when I got on chat the rep is trying to tell me that the existing users deals will load later. An existing users are going to have to wait till the 22nd. I pretty much laughed
 
Any existing customers seeing deals or are we out of luck this year?

If out of luck, who else are people looking to port phones to outside of Xfinity Mobile? Would love to keep it around the same monthly price for unlimited data and actually get a descent deal on an updated iPhone.
 
I feel like the existing customer deals are always a little delayed. There was a decent one last year for the 15.. My brother took advantage of it. $830 off with trade in for existing customers according to my research..so hopefully something will come up for us existing customers. I am ready to upgrade my 14pro if a good deal comes. Won't pay full though as my 14pro is still fine.
 
I recently received a free upgrade for paying off half the iPhone 15 pro max (I received launch day last year) so I went on Xfinity website and applied the upgrade to the 16 pro max White titanium at 512Gb this morning at opening. I was constantly running out of space with the 256. I applied the upgrade online, and got confirmation it’s been placed but they needed me to verify info. I called them to speed the process up. Everything was ordered and verified in 25-30 minutes 7 o’clock CT. On track to receive 20th! Good luck guys! She told me I’d receive the phone in 1-2 business days but I think she misspoke. No way I’d get it that fast. If I do, I’ll report back. 😄
 
I recently received a free upgrade for paying off half the iPhone 15 pro max (I received launch day last year) so I went on Xfinity website and applied the upgrade to the 16 pro max White titanium at 512Gb this morning at opening. I was constantly running out of space with the 256. I applied the upgrade online, and got confirmation it’s been placed but they needed me to verify info. I called them to speed the process up. Everything was ordered and verified in 25-30 minutes 7 o’clock CT. On track to receive 20th! Good luck guys! She told me I’d receive the phone in 1-2 business days but I think she misspoke. No way I’d get it that fast. If I do, I’ll report back. 😄
What promo did you get?
 
What promo did you get?
Im not sure what you mean by "promo"? The 15 pro max I had was eligible for a free upgrade, once I receive new phone I'll wipe the old and send it back. I just had to pay taxes today. I have two phones on my bill and I added my own old paid off 12 pro for work and just noticed that that is available for an upgrade as well. But Id rather my personal be the better phone!
 
The $200 off promo code seems to be live for those of you who haven't pre-ordered yet. Go to your Xfinity rewards page and click claim code. Note: It's not -$200 flat off they are spread out through monthly payments. E.g 16pro 128gb you get -$8.33 off for 24 months.
 

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The $200 off promo code seems to be live for those of you who haven't pre-ordered yet. Go to your Xfinity rewards page and click claim code. Note: It's not -$200 flat off they are spread out through monthly payments. E.g 16pro 128gb you get -$8.33 off for 24 months.
Thank you so much! I placed an order with this promo, chatted with XM, and canceled my order from this morning.
 
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Sorry if this has already been mentioned, but my mom preordered an iPhone 16 Plus today from the Xfinity store. They said it will ship to her house on launch day, but was hoping that it would actually be delivered on 9/20. Given the regular 16s and 16 Pluses will likely be in plentiful supply, how likely do you think she will get her phone delivered on 9/20, based on prior launches? Thank you.
 
Sorry if this has already been mentioned, but my mom preordered an iPhone 16 Plus today from the Xfinity store. They said it will ship to her house on launch day, but was hoping that it would actually be delivered on 9/20. Given the regular 16s and 16 Pluses will likely be in plentiful supply, how likely do you think she will get her phone delivered on 9/20, based on prior launches? Thank you.
Very likely. Xfinity Mobile is very good at guaranteeing launch-day delivery.
 
Ordered my 16PM 8:03am ET 9/13. When ordering I was given an estimated delivery of 9/20 but the confirmation email states FedEx 2 day shipping. Read somewhere to check under billing on the XM website for my FedEx info and it shows “FDXNPI” for shipping. I’m upgrading from a 14PM which didn’t arrive until a day after launch from XM. I’m curious if anyone here ever had their phone arrive via FedEx/UPS on launch day?
 

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My 12 Pro Max, 13 Pro Max, 14 Pro Max, and 15 Pro Max all arrived via FedEx 2-day shipping on launch day.

I just looked at my emails from last year. I ordered on 9/17/23. I got an email from XM on 9/21/23 that the 15 Pro Max shipped and was on its way, and it was delivered on 9/22/23 (launch day).

I have a feeling you'll get it on 9/20.
 
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My 12 Pro Max, 13 Pro Max, 14 Pro Max, and 15 Pro Max all arrived via FedEx 2-day shipping on launch day.

I just looked at my emails from last year. I ordered on 9/17/23. I got an email from XM on 9/21/23 that the 15 Pro Max shipped and was on its way, and it was delivered on 9/22/23 (launch day).

I have a feeling you'll get it on 9/20.
my FedEx app just sent me this notification. It has to be the phone, I can’t see any other sender wanting a delivery being set for a specific date. It hasn’t updated to show the tracking number on the XM site though.
 

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It's your new iPhone. Glad we're beginning to see movement.

FedEx is now showing a delivery for me on 9/20. I haven't gotten anything from Xfinity Mobile.
 

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Just purchased my 16PM in Black Titanium. Estimated delivery says Oct 1st, but hoping I get it a little sooner! If not, no biggie! I used a similar thread on here when I bought my 14PM two years ago and it was fun to see when everyone was getting theirs.
 
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Whoop whoop! Haven't heard anything from Xfinity but FedEx has us hooked up! Coming Friday!!!
 

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It's your new iPhone. Glad we're beginning to see movement.

FedEx is now showing a delivery for me on 9/20. I haven't gotten anything from Xfinity Mobile.
Still blows my mind that Xfinity is requiring customer signatures when the company who comes out with the phone themselves doesn't lol. Should be an option if you want it or not.
 
I preordered my iPhone 16 on the 13th and still don’t have any tracking information, even on the FedEx app. Anyone else in the same situation?
 
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I preordered my iPhone 16 on the 13th and still don’t have any tracking information, even on the FedEx app. Anyone else in the same situation?
Which model? It’s being said that the non-pro models are already in the US, so you won’t see any movement until tomorrow night, probably.
 
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