$1399 repair at my local apple store thanks to this monster..

[Dødeilig]

Worked in a store where a customer came in with a $3499 MacBook Pro ruined by water. His son did the exact same thing as OP's.
He wanted it repaired for free, because he was "not informed by a salesman that such an expensive machine could not withstand water." Claiming to be scammed and everything. "Phones are water resistant and they're even cheaper!"
It was in no way covered by any warranty. He chose to not buy it with insurance in the first place. Tough luck.

But by that logic you have to inform that toasters aren't bath toys then, or..?

 

[Danfango]

But by that logic you have to inform that toasters aren't bath toys either then, or..?

If you've ever read the safety warnings on stuff, you'll probably come to the stark realisation that they only exist because some idiot did whatever it's telling you not to do. So bath toast, someone did it!

 

[wilberforce]

I can see where he is coming from:

Milk >>> Chex.

Water >>> Keyboard.

Smart kid!

 

[startergo]

I did the math..
My first macbook was purchased in 2011 ..so that would have been $1100 paid in apple care if i had decided to purchase apple care for every macbook ive owned since then..cheaper if i had gone with 3 years for $249. So just ONE INCIDENT in over 11 years of owning macbooks and it still would have cost me less to buy apple care for 11 years than this one repair is costing me.

I heard Apple is offering Apple care after a costly incident repair. Didn't they offer you one?

 

[wilberforce]

Apple care is like plane insurance

I never took them.

And after ~20 flights and ~10+ computers+iPhone+iPad, would have never use the insurance anyways.

So if my kids destroy my computer(or it could be me!), it will be a hard pill to shallow for sure, but I would save money anyways but not buying the insurance.

I once added up and presented in this forum what I had saved over the years by not getting AppleCare, and got a strong negative reaction. I thought it would be useful information, but that is not the way it was received. (Perhaps my fault in the way I presented it.) It appears that money savings is not the primary consideration, so making that argument is actually not convincing. In many cases people hate incurring an unexpected loss so much they would prefer to actually pay more in the long run to avoid any losses, which is fine.
I have AppleCare on some of my devices, and I evaluate my personal risks and coverage costs for each device individually: I am not dogmatic about it.
In this case OP has an additional "monster" risk factor.

 

[Flood4]

I once added up and presented in this forum what I had saved over the years by not getting AppleCare, and got a strong negative reaction. I thought it would be useful information, but that is not the way it was received. (Perhaps my fault in the way I presented it.) It appears that money savings is not the primary consideration, so making that argument is actually not convincing. In many cases people hate incurring an unexpected loss so much they would prefer to actually pay more in the long run to avoid any losses, which is fine.
I have AppleCare on some of my devices, and I evaluate my personal risks and coverage costs for each device individually: I am not dogmatic about it.
In this case OP has an additional "monster" risk factor.

Yeah you’ve got a point.

Still, I have trouble paying for extended warranty when accidental damage are covered under my house insurance AND my credit card, and the regular « fail » warranty is covered by the law for 3-5 years (in Quebec at least).

But yeah, taking one with Apple is the easiest and faster way to solve your problem and that has a price.

 

[Danfango]

I once added up and presented in this forum what I had saved over the years by not getting AppleCare, and got a strong negative reaction. I thought it would be useful information, but that is not the way it was received. (Perhaps my fault in the way I presented it.) It appears that money savings is not the primary consideration, so making that argument is actually not convincing. In many cases people hate incurring an unexpected loss so much they would prefer to actually pay more in the long run to avoid any losses, which is fine.
I have AppleCare on some of my devices, and I evaluate my personal risks and coverage costs for each device individually: I am not dogmatic about it.
In this case OP has an additional "monster" risk factor.

Thats about it really. I’m paying more for AppleCare for two reasons:

1. To avoid any unexpected costs that will affect cash flow. That’s not a major problem but it stops me having to to move cash out of investments to cover unexpected expenses.
2. Get a fast turnaround on repairs for critical devices (these support 90% of my income)

I put the AppleCare on top of the purchase cost and assume that’s the full up front cost of the device, divide that over the expected lifetime and look at the monthly cost and then forget about it.

I don’t insure Mac minis, HomePods or AirPods though as the risk of accidental damage is low and the cost the same if you lose an airpod.

I have three kids (well two teenagers and an adult) with apple kit. Thats where the risk is really.

 

[Sydnxt]

AASP here: Ouch! I cringed watching that. Glad it wasn't more expensive.

 

[ninecows]

To anyone implying that I neglect my son..
We were just in the living room together a couple seconds before this but i got up to run into the kitchen to get him some milk...things can go south very quickly with a toddler. I obviously take full blame for this and im in no way mad at my son. Its a very expensive lesson but i can afford it and will ensure it doesnt happen again.
I was just sharing the video so you guys could get a laugh at my expense.

I feel your pain. My toddler managed to wipe my phone - including 6 months of not backed up photos from his life. He got hold of my phone in an unattended minute and typed the password wrong x times. It was a company phone with some self-destruction function activated. Company policy also prevented iCloud photos.

 

[Denzo]

This is Apple world...we dont care about $1000 for repairs
Is like people in the Rolls Royce segment, cries about $10000 repairs

Let me know when you come back to planet earth

 

[hefeglass]

I heard Apple is offering Apple care after a costly incident repair. Didn't they offer you one?

yes they said i can purchase applecare on the repaired macbook
and i definitely will ..

 

[hefeglass]

I once added up and presented in this forum what I had saved over the years by not getting AppleCare, and got a strong negative reaction. I thought it would be useful information, but that is not the way it was received. (Perhaps my fault in the way I presented it.) It appears that money savings is not the primary consideration, so making that argument is actually not convincing. In many cases people hate incurring an unexpected loss so much they would prefer to actually pay more in the long run to avoid any losses, which is fine.
I have AppleCare on some of my devices, and I evaluate my personal risks and coverage costs for each device individually: I am not dogmatic about it.
In this case OP has an additional "monster" risk factor.

did you read my reply to his post? I did the math and with over 11 years of owning macbooks id still come out paying less if i had bought 11 years of applecare than i did for this single repair.

IMO applecare is worth it..i wouldnt have said this a week ago.

 

[Flood4]

did you read my reply to his post? I did the math and with over 11 years of owning macbooks id still come out paying less if i had bought 11 years of applecare than i did for this single repair.

IMO applecare is worth it..i wouldnt have said this a week ago.

So neither your credit card nor your house insurance will pay for this? How come?

 

[solouki]

Worked in a store where a customer came in with a $3499 MacBook Pro ruined by water. His son did the exact same thing as OP's.
He wanted it repaired for free, because he was "not informed by a salesman that such an expensive machine could not withstand water." Claiming to be scammed and everything. "Phones are water resistant and they're even cheaper!"
It was in no way covered by any warranty. He chose to not buy it with insurance in the first place. Tough luck.

But by that logic you have to inform that toasters aren't bath toys then, or..?

Many, many, years ago, last millennium even, I wanted to buy a potted outdoor bush at my local COSTCO store. The pot had a white stick stuck in the soil ... I thought it probably gave me the name of the plant, or perhaps even its Latin name, but when I bent down to read the writing on the stick, it stated: "Not for human consumption". Thank heavens, I was just about to nibble on the spiny bush.

 

[ninecows]

Wrt getting apple care or not it’s just math.

For Apple the math is fairly easy (just as it is for any other insurance) and just as with casinos they will over all make a profit on offering apple care. That also means that the average user will on average loose money on getting apple care.

But that’s just an average and it’s useless for the individual user.

Some will loose money on it and others will profit. Anecdotal stories of 11 years of apple care paying off by just a single repair or mine - fully opposite- 11 years of apple products without a single need for repair is useless for the next user.

With all that being said there’s just gut feel and how sensitive your economy is left. Can you afford a +1000$ repair or not? If not, then Apple care (or another insurance with same coverage) is probably good for you. If you can afford to buy a new laptop tomorrow then apple care might be waste of money.

It’s the same as insurance for your house. Do you have enough cash to cover for a total loss of everything in a fire then why bother with the insurance.

 

[MRxROBOT]

So neither your credit card nor your house insurance will pay for this? How come?

Not worth adding a claim to homeowners for only $1399.

 

[hefeglass]

So neither your credit card nor your house insurance will pay for this? How come?

I dont use a credit card and unless you can convince my insurance that my son is a natural disaster im pretty sure thats not going to work either..

 

[Soccerrick10]

Agree it was painful to watch.

Its too soon now, but down the road, your family will get many laughs over this. Then, life will fly by, and when you are as old as me, you’ll look back and smile fondly that this was the worst incident to happen to your very precious family. It will go by much faster than you think…

 

[Queen6]

To anyone implying that I neglect my son..
We were just in the living room together a couple seconds before this but i got up to run into the kitchen to get him some milk...things can go south very quickly with a toddler. I obviously take full blame for this and im in no way mad at my son. Its a very expensive lesson but i can afford it and will ensure it doesnt happen again.
I was just sharing the video so you guys could get a laugh at my expense.

Ignore the idiots. Young kids, not so young kids & pets can easily result in random events. Life's what it is and we all deal with it the best way we can No armchair critics or keyboard warriors required...

Q-6

 

[icanhazmac]

That friends is why I have cats, not children!

I am sorry for your loss.

 

[Queen6]

That friends is why I have cats, not children!

I am sorry for your loss.

Siamese cat's way worse again ? That said with patience & care; everywhere I go he goes, everything I touch he touches. Last known cats don't use computers proficiently. It's a journey ?...

Similar happened, was working aboard our youngest dumped a glass of water into my wife's MacBook Air. while she was checking email on the phone. What to do, just deal with it and move on.

Q-6

 

[Flood4]

I dont use a credit card and unless you can convince my insurance that my son is a natural disaster im pretty sure thats not going to work either..

Agreed it may not worth it to claim to insurance for 1400 minus deductible,
But accidental damage is covered, at least with all (4-5) different home insurance I’ve got over the years.

But I’m not a professional insurance person so it may varies between country and company.

Anyways, good luck!

 

[incoherent_1]

I honestly don't know what the big deal is. He just wanted to give you one of those super high-end water-cooled machines

 

[ddhhddhh2]

I will never forget one thing, that year I may be as young as him, I took some kind of anything, hard to my father's SLR lens jab, I vaguely remember, I want to know what is inside the lens, I have been doing so until he found me ....
The most amazing is that I never forgot that incident.
So I'm always prepared if one day my kid does the same thing, expect me to have my dad's calmness at the time. (OK, I reconfirm that the dry box is locked)

 

[MarineBand5524]

Always, always buy Apple Care +