I put 16.1 beta 4 on mine yesterday. No more crashes.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone 14 Pro Max 14 pro max kernel panic
- Thread starter more fps
- Start date
-
- Tags
- kernel panic
- Sort by reaction score
My replacement 14 Pro arrived with 16.0.2 from out of the box. I did not need to do an iOS update as I did on my first unit which came with 16.0. I set up the phone by cloning phone-to-phone from my iPhone 12 Pro (same as I did with my original unit). I've now charged from 80% to 100% twice and have not seen a single restart.
I'll keep an eye on it. My theory is that phones that start out with 16.0 have a residual issue that is not cleared out by the normal iOS update to 16.0.1 and 16.0.2. However, if 16.0.2 is applied at the factory, perhaps that installation is a different process and IS able to clear out the residual restart issue (or doesn't introduce the issue in the first place).
Either that, or there truly is a hardware issue on some units, but I doubt it.
UPDATE: Crashed that evening within about 30 minutes of going on the charger. So, there goes that theory.
I'll keep an eye on it. My theory is that phones that start out with 16.0 have a residual issue that is not cleared out by the normal iOS update to 16.0.1 and 16.0.2. However, if 16.0.2 is applied at the factory, perhaps that installation is a different process and IS able to clear out the residual restart issue (or doesn't introduce the issue in the first place).
Either that, or there truly is a hardware issue on some units, but I doubt it.
UPDATE: Crashed that evening within about 30 minutes of going on the charger. So, there goes that theory.
Last edited:
So mine was doing this as well but now I’m leaning towards something else going on with my iP14Pro.
Apple Support ran diagnostics OTA and found nothing. Off to the Genius Bar. The Genius Bar ran the same diagnostics as OTA Support but then run another more in depth one. A System Error came up. Great.
They thought it might’ve been a corrupt backup (which I doubt) & recommended to restore the phone as new. Ok, done. Now they also recommended me to not reinstall the Eufy Security app just to see if it made a difference.
5 days later (last night), my phone woke me up due to the Apple logo lighting up my bedroom & the boot up chime going off. It crashed doing nothing but charging on my MagSafe charger.
Another Genius Bar appointment set again for this Sat.
This is getting ridiculous. I really hope they figure this out. I’m leaning towards a software bug but, if it is hardware I need a replacement.
Wasting my personal time two Saturdays in a row to figure out what’s wrong with my $1k+ device is unacceptable.
Second day on 16.1 beta 4 and no reboots. I’m confident this is the fix. I recommend wait until the official release or try the beta if it’s driving you nuts like it did with me. Swapping out or setting up as new is a waste of time at this point.
Sorry to hear this. Mines only restarting when using the Eufy app. I don’t have MagSafe charger to test with. But I do have a Samsung wireless charger.
Not sure if anyone has seen my comments yet but, I restored as new & im still getting crashes
My replacement has been good. The battery life is definitely a lot better, but I still think it can be improved with software updates… hopefully. It did reboot for no reason when it was sitting unplugged once after a couple of weeks. Another weird issue I discovered is whenever I remove my sim card and pop it back in, it won’t recognize it until I reboot the phone. Just like Samsung. 😅 It started after a couple of weeks as well.
I had multiple restarts daily when on MagSafe and also decided to upgrade to 16.1 beta 4 last night, and since then I have not had a single restart while keeping the phone on a charger more or less constantly. For the week prior to updating, I did not wake up a single day without the phone having rebooted during the night.
I am fairly confident at this time to call it a software bug that has been addressed in 16.4 beta 4.
I thought the new phones don’t have physical SIMS anymore ?
Only for US. Rest of world gets physical SIMs.
I just received my 14PM a week ago. This thread made me nervous about going to a full charge. I ended up in a meeting longer than expected yesterday and it reached 100% without crashing. I'm on 16.0.2.
Edit - It was on a lightning cable attached to Mac when it charged to 100%
Edit - It was on a lightning cable attached to Mac when it charged to 100%
iOS 16.1 beta 4 contains the fix.
Nobody should be replacing their phones due to this issue, regardless of what they are told by Apple.
By all means take your phone back and get a refund so you're not cutting into your warranty and AppleCare allocation with a useless phone, then buy again when the fix is available in a stable and supported iOS release, but don't get a replacement right now, you will have the same issue as soon as the phone is ready to start background processing - which takes a few days after initial setup.
Nobody should be replacing their phones due to this issue, regardless of what they are told by Apple.
By all means take your phone back and get a refund so you're not cutting into your warranty and AppleCare allocation with a useless phone, then buy again when the fix is available in a stable and supported iOS release, but don't get a replacement right now, you will have the same issue as soon as the phone is ready to start background processing - which takes a few days after initial setup.
Is this on wireless charging only? If this is hardware I would be interested in finding out if it’s related to specific batches (maybe going to different countries?) I charge with wire and nothing like this yet! (Knock on wood)
It's not wireless only. It's any power source while the phone is locked.
There is no hardware problem, there are no bad batches.
The issue is resolved in iOS 16.1 beta 4.
Crashed (kernel panic log) within 30 minutes when it went on the charger at the end of the day.
I think I have this problem too, although the symptoms are not identical. From reading all the posts, I agree with @Kier-XF that it is a software problem, for a number of reasons not necessary to document here! My situation, if for no other reason than to document it for others:
1) Received iPhone 14 Pro Max on launch day, it is now on iOS 16.0.2. Two weeks in, I experienced my first overnight restart. Last night was my second restart overnight.
2) Overnight my iPhone is close to 100% charged, I sit it on a Belkin wireless charger, in DND focus.
3) My analytics do not show any panic messages, the two pictures below are the closest to what likely happened. I don't know much about these messages, but one is a SystemMemoryReset, one is a ResetCounter. I have multiple of both messages in the Analytics.
4) After the first restart, I swiped up and closed all apps, thinking it could be an app bug. I also restarted twice.
5) I have not had any restarts during the day, and it's locked on a Belkin wireless charger much of the time. If I had to guess, the connection seems to be charging overnight, and in DND focus. Without DND, it's a situation my iPhone has been in a lot over the last few weeks without any restart.
6) The other funny thing that happened both times. Overnight notifications for Gmail and Yahoo weather did not show a preview, even though both are set to preview always. The only way I could get them started to show previews again was to completely clear the notification center. I tried toggling notifications, when to preview, restarted the phone with them closed... yet nothing changed this problem until notification center was cleared. Odd.
I am going to stop charging it overnight, and see if I get a restart again or until iOS 16.1 is released.
I sure have my fingers crossed that iOS 16.1 fixes this, although my failures are less than some of you.
1) Received iPhone 14 Pro Max on launch day, it is now on iOS 16.0.2. Two weeks in, I experienced my first overnight restart. Last night was my second restart overnight.
2) Overnight my iPhone is close to 100% charged, I sit it on a Belkin wireless charger, in DND focus.
3) My analytics do not show any panic messages, the two pictures below are the closest to what likely happened. I don't know much about these messages, but one is a SystemMemoryReset, one is a ResetCounter. I have multiple of both messages in the Analytics.
4) After the first restart, I swiped up and closed all apps, thinking it could be an app bug. I also restarted twice.
5) I have not had any restarts during the day, and it's locked on a Belkin wireless charger much of the time. If I had to guess, the connection seems to be charging overnight, and in DND focus. Without DND, it's a situation my iPhone has been in a lot over the last few weeks without any restart.
6) The other funny thing that happened both times. Overnight notifications for Gmail and Yahoo weather did not show a preview, even though both are set to preview always. The only way I could get them started to show previews again was to completely clear the notification center. I tried toggling notifications, when to preview, restarted the phone with them closed... yet nothing changed this problem until notification center was cleared. Odd.
I am going to stop charging it overnight, and see if I get a restart again or until iOS 16.1 is released.
I sure have my fingers crossed that iOS 16.1 fixes this, although my failures are less than some of you.
You need to look for "panic-full" in the Analytics Data, it's sorted alphabetically.
I had my phone for at least 8 days before I saw the first crash. I think multiple things have to line up before it will start doing it. If this happened to every single iPhone out there, then this would have seen much more publicity and probably a fix would have been out in the stable release.
As @Kier-XF said, this is fixed in 16.1 beta 4. I installed the beta two days ago and have not seen a single crash/panic since then, and I had it every single night and multiple times doing the day on 16.0.2 since I first had it happen.
Sorry I wasn't clear, I did know to look for that, and I have no panic-full entries in the data. It restarted twice without one.
This is very good news!
Day 4 on 16.1 beta and no reboots. I’m certain this is fixed. Much easier then replacing the phone or setting up as new. Overall 16.1 beta is more solid than 16.0.2.
Same for me. Not a single reboot going on day 3 with plenty of time on the charger. I also feel 16.1 beta 4 has been super stable, much more than 16.0.2. The only outstanding issue I have right now is CarPlay muted sound when doing calls, but I don't drive very often, so not a massive thing for me (just use AirPods). Hoping beta 5 fixes it
I've been working at my desk today with my replacement iPhone 14 Pro sitting on the charger. Usually, I recharge overnight. It's at 100% battery, 16.0.2, and I've been watching it crash and reboot in front of me all afternoon long. I'm up to 5 or 6 times now. I'm installing 16.1 beta 4 as I write. It already feels like Apple has us running beta software with 16.0.2 in the first place, so why not? Hopefully, I can confirm stability too.
Thank you to richard371, ninjastyle, Kier-XF and others who have led the way on this.
Thank you to richard371, ninjastyle, Kier-XF and others who have led the way on this.