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CCisgood

macrumors newbie
Mar 5, 2017
6
2
Got 2017 15" MacBook 5hrs ago
run 15mins cpu stress test,
cool down and watch 20mins youtube 4k
holy moly, 2 test can repeat the same problem
keyboard [4] [5] got the old problem as 2016 model's had...

I will keep use it for a week... hope problem will disappear...

ps. I disable autographic switching
20mins youtube 4k the fans sound loud,
 
Last edited:

polee

macrumors 6502a
Jul 22, 2008
699
516
I was just about to get the 2017 13" MBP Non-Touchbar tomorrow; now I am not sure anymore. I just wished that Apple came up with a clarification on this issue.
 

fokmik

Suspended
Oct 28, 2016
4,909
4,688
USA
apple managed to change the keyboard not to have suck keys with time, but the heat sound it will remain. We have from time to time different keys sound even in our wireless keyboard from our imacs
 

MrGuder

macrumors 68040
Nov 30, 2012
3,049
2,024
Got 2017 15" MacBook 5hrs ago
run 15mins cpu stress test,
cool down and watch 20mins youtube 4k
holy moly, 2 test can repeat the same problem
keyboard [4] [5] got the old problem as 2016 model's had...

I will keep use it for a week... hope problem will disappear...
Not that I don't believe you but is watching a YouTube video really stressing the MBP? As I remember watching a HD video in YouTube didn't even turn on the dedicated graphics card. You also only have 2 messages under your profile.
 

fokmik

Suspended
Oct 28, 2016
4,909
4,688
USA
the system doesn't heat up while watching 4k content like 2016 does, thanks to the kaby lake built in codecs...so i dont believe you or something is wrong with your machine
 

funknugget

macrumors newbie
Jun 7, 2017
4
1
Ive picked up a 2017 13". High pitched sound still here on heat for some keys (my shift key does it even when cold which is a bit annoying). Yet to have any repeating inputs or stuck keys though after ~6 hours of heavy use with fans. Im just going to put up with it, ill live with the sound, repeating keys/stuck keys would be a return if they pop up again.
 
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triangletechie

macrumors 65816
Apr 21, 2017
1,016
1,748
NC
Kiddo, even if I did I would never claim that my OPINION, based on my FEELINGS, is the undeniable truth. Stop with the fake news.
Sonny, did I say my opinion was undeniable truth? Nope, sure didn't. I simply stated the keys feel better to me. No need for you too wet yourself over it. Since I've actually used both '16 and '17 machines I'll continue to state my opinion whenever I feel the need to do so.
 

vipergts2207

Suspended
Apr 7, 2009
4,414
9,884
Columbus, OH
Sonny, did I say my opinion was undeniable truth? Nope, sure didn't. I simply stated the keys feel better to me. No need for you too wet yourself over it. Since I've actually used both '16 and '17 machines I'll continue to state my opinion whenever I feel the need to do so.

But if someone disagrees with your opinion, it must be misinformation?
 

sublunar

macrumors 68020
Jun 23, 2007
2,311
1,680
Well lookie here. The ifixit tear down shows a modified membrane. Looks like they fixed it with a modified design. I'm checking this out at the Apple Store tomorrow.

https://www.macrumors.com/2017/06/09/teardowns-show-new-macbook-unchanged-design/

vipergts2207 already mentioned this but the 'changed' keyboard appears to refer to the Retina Macbook adopting the same version 2 keyboard as in the 2016 Macbook Pro.

The question now, which iFixit doesn't seem to have clarified due to the way they conflated their discussion of the Retina Macbook keyboard with the 2017 Macbook Keyboard, would simply be - is the 2017 Retina Macbook Pro keyboard showing the problems reported with the 2016 models?

I guess the reasonable conclusion here is that Apple haven't bothered to make any engineering changes at all - no mention of terraced battery at all, Kaby Lake was virtually a drop-in replacement for Skylake.

Without referring to the 2017 Macbook Pros, the issues reported in this thread (including reports of the existence of a 'shim kit' to fix keys) suggest:
a. Design flaw affecting all model 2016. This doesn't seem to be supported by isolated reports of some users' machines being fine.
b. Manufacturing flaw affecting some or all of a specific batch. Anecdotal evidence from other posters suggest that they don't get a problem but others suggest it only rears up when the keyboard gets warm due to the CPU/GPU heating up.
c. Could be the usual manufacturing issues until factory workers are used to making them. Are late model 2016 Macbook Pros subject to this problem?
 
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emde

macrumors member
Mar 6, 2017
49
44
Yeah, tried that for fun, but I didn't want to run it more than 5 minutes. Do you think it's safe to run at 100% for that 15 minutes? (I'm guessing it is, but still, I felt kind of nervous even at 5)

Yes, you will not damage the system by pegging it. If it were to get to such an extreme temperature, the CPU would lower its clock speed anyway.
 
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TripleMoxy

macrumors regular
Jul 19, 2012
219
64
UK
So does anyone here have any updates on the new keyboards?

Apologies if I'm treating people like guinea pigs, but I'm curious to see how early adopters are getting on with the new machines before I commit.
 

kis

Suspended
Aug 10, 2007
1,702
767
Switzerland
Mine was in for repairs for an entire week. Wanted to pick it up today but was told that they hadn't found an issue. Wtf? The genius had confirmed the issue as running the diagnostics heated it up enough for it to appear.

They pegged the CPU today and sure enough, there it was again. Was confirmed by a second genius. Now they're replacing the top case, so another one week wait and from what I've read here probably for nothing :-(
 
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Blizzardman

macrumors regular
Apr 7, 2010
229
338
Gilbert, Arizona
I dropped mine off for them to apply the shim-kit fix for two of my keys that make noise when the computer is hot. I had to actually explain to the genius that there was a shim-kit solution and he didn't believe me until he went to the back and found it in their system. How is everyone not reporting this issue to the geniuses to the point where this isn't a shock to them?
 

MrGuder

macrumors 68040
Nov 30, 2012
3,049
2,024
What I can't understand is if there isn't a fix then how is Apple replacing the top case going to solve the issue? Everyone keeps saying the 2017 keyboards are the same if that's the case then Apple making fixes to the 2016's doesn't make any sense because this same fix would have already been applied to the 2017's.
 
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sublunar

macrumors 68020
Jun 23, 2007
2,311
1,680
What I can't understand is if there isn't a fix then how is Apple replacing the top case going to solve the issue? Everyone keeps saying the 2017 keyboards are the same if that's the case then Apple making fixes to the 2016's doesn't make any sense because this same fix would have already been applied to the 2017's.

Could the shim-kit be Apple's solution for appeasing overly sensitive users who are concerned about the noise of the keys? This would be a cosmetic issue.

This would be separate to the issue where keys are becoming sticky and not working/repeating where replacements or repairs are being done. This could then be down to early edition manufacturing issues and not a global design issue.

I'd reasonably expect another 9 month wait till Coffee Lake CPUs come out for the Rev C model but that would be a third go at the same 14nm process within two years.

Further into the future - if this is a design flaw - one way Apple gets out of this jam is if everything gets upsized to create more breathing space for a third generation keyboard - i.e. 14" and 16" models - feasible if the entire line gets more cores as standard with Coffee Lake (or at least a BTO option).

Or go with an E-Ink keyboard. There's a dubious Reddit thread suggesting a late 2018/2019 entry that lines up with Cannon Lake. I'd expect the Macbook to get this first.
 

Blizzardman

macrumors regular
Apr 7, 2010
229
338
Gilbert, Arizona
Could the shim-kit be Apple's solution for appeasing overly sensitive users who are concerned about the noise of the keys? This would be a cosmetic issue.

This would be separate to the issue where keys are becoming sticky and not working/repeating where replacements or repairs are being done. This could then be down to early edition manufacturing issues and not a global design issue.

I'd reasonably expect another 9 month wait till Coffee Lake CPUs come out for the Rev C model but that would be a third go at the same 14nm process within two years.

Further into the future - if this is a design flaw - one way Apple gets out of this jam is if everything gets upsized to create more breathing space for a third generation keyboard - i.e. 14" and 16" models - feasible if the entire line gets more cores as standard with Coffee Lake (or at least a BTO option).

Or go with an E-Ink keyboard. There's a dubious Reddit thread suggesting a late 2018/2019 entry that lines up with Cannon Lake. I'd expect the Macbook to get this first.

I think the genius I worked with thought this was a minor issue until I got my MBP hot and started typing with the affected letters. He was shocked at how loud and noticeable it was in a noisy Apple store. Now just image it in a quiet meeting or office...
 

MrGuder

macrumors 68040
Nov 30, 2012
3,049
2,024
I think the genius I worked with thought this was a minor issue until I got my MBP hot and started typing with the affected letters. He was shocked at how loud and noticeable it was in a noisy Apple store. Now just image it in a quiet meeting or office...
I wish we could get some feedback from 2017 owners who got their machines hot and if keys got stuck or made loud noisy keys.
 
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