2018 MacBook Pros crashing with "Bridge OS" error

[studying001]

I can confirm this crash, thanks for your description. It took like 10 minutes in video mode until Photo Booth crashed with the "Bad magic" crash.
BTW: I did all the SMC and PRAM voodoo without any change.

Really appreciate your efforts to test it. Today I used the mbp at apple store to do test.The crash happens the same.
Actually, I don't use photo booth often, but it does affect almost all the recording. It crashes 3 times during my video interview. That's the thing I worry about most.
Do you know if it's hardware issue or software issue?

 

[pubmsu]

Since this is reproducible, should be reported to Apple via bug report here:

https://www.apple.com/feedback/macbookpro.html

 

[studying001]

Since this is reproducible, should be reported to Apple via bug report here:

https://www.apple.com/feedback/macbookpro.html

Wah, that's great! Thanks for the link. Do you know how long for apple to take action on it?

 

[michael31986]

So does anyone know if it happened once I'd it's just a rare occurrence? Like could this error happen because of something the user does as the least for it to have happened once. We

 

[pubmsu]

Wah, that's great! Thanks for the link. Do you know how long for apple to take action on it?

No idea!

They are already working on this issue but reproducible issue reports from users will greatly help them.

 

[Hakiroto]

This is the first time I've seen anyone saying they're getting a crash on the new MacBook Air.

Has anyone else seen anything?

 

[Ma2k5]

Wah, that's great! Thanks for the link. Do you know how long for apple to take action on it?

How long is a piece of string?

 

[studying001]

So does anyone know if it happened once I'd it's just a rare occurrence? Like could this error happen because of something the user does as the least for it to have happened once. We

It is recurred issue and it's reproducible.

 

[pubmsu]

So, how frequently I am expected to experience this crash if I do get affected either by the software or hardware underlying cause?

Every time the laptop goes to sleep?

Every time any external device is connected?

Every time audio/video is recorded?

What to expect if I buy a new 2018 MBP now?

 

[AnotherSoftwareEngineer]

So, how frequently I am expected to experience this crash if I do get affected either by the software or hardware underlying cause?

Every time the laptop goes to sleep?

Every time any external device is connected?

Every time audio/video is recorded?

What to expect if I buy a new 2018 MBP now?

I've never had a BridgeOS crash on my 2018 MBP. The only blips in an otherwise continuous uptime have been software updates.

 

[studying001]

I've never had a BridgeOS crash on my 2018 MBP. The only blips in an otherwise continuous uptime have been software updates.

If you never encounter crash, maybe you didn't use mbp under certain condition, such as recording. If you use photobooth to record, it will definitely crash if it's 2018 mbp. I tested 5 laptops including the one in apple store. The crash happens with 5min to 1hr, but in the end all crashed and returned bridge os error.
[doublepost=1542722946][/doublepost]

So, how frequently I am expected to experience this crash if I do get affected either by the software or hardware underlying cause?

Every time the laptop goes to sleep?

Every time any external device is connected?

Every time audio/video is recorded?

What to expect if I buy a new 2018 MBP now?

As far as I know, everytime you recording using certain software or online platform, it crashes

 

[pubmsu]

Mac Mini is crashing too:

Nov 11, 2018

 

[Plutonius]

Maybe, if we are lucky that is, Apple silently improved something hardware wise and at least the newer Vega MBPs will work flawlessly..

I'm doubtful of that. Instead, I think that Apple implemented a way of detecting the T2 faults during production testing and are only shipping out good units. If true, it would be interesting to know their production failure rate.

I myself am waiting on the models with a T3. Unless explicitly notified of a T2 hardware change, I'm going to assume that the T2 Bridge Error will eventually show up.
[doublepost=1542725300][/doublepost]

I did SMC reset Now it seems okay. I had no external things plugged in either and bad it since August so seemed like a fluke.

Intermittent faults are bad and will often reappear after people think that they have gone away.

The resale value of the 2018 models will probably be terrible .
[doublepost=1542725717][/doublepost]

Do you know if it's hardware issue or software issue?

Apple hasn't said but, if the problem is reproducible (recording in photo booth) and they haven't fixed it yet in software or firmware, you can assume it's hardware. Seeing as people aren't reporting this issue in their older T1 computers, I would say it's most likely a fabrication or design issue with the T2.

Software and firmware can only do so much to mask out a problem with hardware.

 

[michael31986]

It is recurred issue and it's reproducible.

It only happened once in my four months of use. That's why I'm asking. It could be used induced

 

[studying001]

I'm doubtful of that. Instead, I think that Apple implemented a way of detecting the T2 faults during production testing and are only shipping out good units. If true, it would be interesting to know their production failure rate.

I myself am waiting on the models with a T3. Unless explicitly notified of a T2 hardware change, I'm going to assume that the T2 Bridge Error will eventually show up.
[doublepost=1542725300][/doublepost]

Intermittent faults are bad and will often reappear after people think that they have gone away.

The resale value of the 2018 models will probably be terrible .
[doublepost=1542725717][/doublepost]

Apple hasn't said but, if the problem is reproducible (recording in photo booth) and they haven't fixed it yet in software or firmware, you can assume it's hardware. Seeing as people aren't reporting this issue in their older T1 computers, I would say it's most likely a fabrication or design issue with the T2.

Software and firmware can only do so much to mask out a problem with hardware.

Thanks. Do you think if it's a good idea to return this 2018 mbp and buy a 2017 mbp? I need a laptop and cannot wait until 2019.

 

[Hakiroto]

Thanks. Do you think if it's a good idea to return this 2018 mbp and buy a 2017 mbp? I need a laptop and cannot wait until 2019.

In my opinion you'll have even more trouble with the 2017 based on the keyboard issues. Those are the default laptops in my office and a lot of people have had issues with one or more keys sticking. It's sad that it's come to this, huh? I'm in a similar situation. I bought a 2018 when they first came out but had the crashing so returned it and got a refund as I had a backup computer. In the next month or so, however, I won't have that computer so I'll need to buy something.

 

[studying001]

In my opinion you'll have even more trouble with the 2017 based on the keyboard issues. Those are the default laptops in my office and a lot of people have had issues with one or more keys sticking. It's sad that it's come to this, huh? I'm in a similar situation. I bought a 2018 when they first came out but had the crashing so returned it and got a refund as I had a backup computer. In the next month or so, however, I won't have that computer so I'll need to buy something.

Do you have suggestions on any other laptops or other brand? I am also ok with windows.

 

[Pangalactic]

Do you have suggestions on any other laptops or other brand?

Surface book 2 from Microsoft:
- heavier
- very good but not great trackpad that is a bit hard to press
- unusual weight distribution (the screen/tablet is quite heavy so be careful when you have it on your laps )
- no Thunderboltolt 3
- less powerful CPU

+ insane battery life (12-16 hours of light usage)
+ GTX 1050/1060
+ one of the best keyboards ever
+ MagSafe
+ 3:2 aspect ratio is great for productivity
+ gorgeous screen
+ touchscreen
+ windows hello
+ 2 in 1 so you also have a tablet
+ phenomenal build quality
+ USB A port
+ SD card slot
+ Microsoft pen that is surprisingly nice to use
+ can actually game

 

[Ma2k5]

Surface book 2 from Microsoft:
- heavier
- very good but not great trackpad that is a bit hard to press
- unusual weight distribution (the screen/tablet is quite heavy so be careful when you have it on your laps )
- no Thunderboltolt 3
- less powerful CPU

+ insane battery life (12-16 hours of light usage)
+ GTX 1050/1060
+ one of the best keyboards ever
+ MagSafe
+ 3:2 aspect ratio is great for productivity
+ gorgeous screen
+ touchscreen
+ windows hello
+ 2 in 1 so you also have a tablet
+ phenomenal build quality
+ USB A port
+ SD card slot
+ Microsoft pen that is surprisingly nice to use
+ can actually game

It also has a 15W CPU, so a lot weaker. It has various other issues as well (Reddit/forum them). I wouldn't recommend the Book 2 as a product personally.

 

[studying001]

Surface book 2 from Microsoft:
- heavier
- very good but not great trackpad that is a bit hard to press
- unusual weight distribution (the screen/tablet is quite heavy so be careful when you have it on your laps )
- no Thunderboltolt 3
- less powerful CPU

+ insane battery life (12-16 hours of light usage)
+ GTX 1050/1060
+ one of the best keyboards ever
+ MagSafe
+ 3:2 aspect ratio is great for productivity
+ gorgeous screen
+ touchscreen
+ windows hello
+ 2 in 1 so you also have a tablet
+ phenomenal build quality
+ USB A port
+ SD card slot
+ Microsoft pen that is surprisingly nice to use
+ can actually game

Thanks! I am thinking about it too. Just concerning about the weight. Do you have any idea about Thinkpad carbon X1 and Surface laptop(instead of surface book)?
[doublepost=1542736918][/doublepost]

It also has a 15W CPU, so a lot weaker. It has various other issues as well (Reddit/forum them). I wouldn't recommend the Book 2 as a product personally.

So do you have any recommendation for other laptops?

 

[Ma2k5]

Thanks! I am thinking about it too. Just concerning about the weight. Do you have any idea about Thinkpad carbon X1 and Surface laptop(instead of surface book)?
[doublepost=1542736918][/doublepost]
So do you have any recommendation for other laptops?

None are perfect but these are what I’d buy over the Surface;

15 inch (45w CPU):

Razer Blade 15
XPS 9570
HP Spectre x360 15
X1 Extreme
Aero 15X

13 inch (15w CPU):

XPS 9370
Surface Laptop 2 if you don’t mind the ports
Lenovo S730/C930
Lenovo X1 Carbon
HP Spectre x360 (2018 Whiskey Lake)

 

[Pangalactic]

It has various other issues as well (Reddit/forum them)

As does every single laptop. But they are far less numerous than the Macbook.

Thanks! I am thinking about it too. Just concerning about the weight. Do you have any idea about Thinkpad carbon X1 and Surface laptop(instead of surface book)?

Depends on your work. If just general productivity then X1 or Surface Laptop will be more than fine for you. If you need some power then the Surface Book.

 

[Ma2k5]

As does every single laptop. But they are far less numerous than the Macbook.

It has less power and too many issues for the really high price they charge vs the competition.

 

[studying001]

By the way, do you guys think apple will call back the 2018 model because of T2 chip problem? Is there any precedent example?

And is anybody has dual systems (windows and mojave) installed? If so, can you check recording function under windows system?

 

[Pangalactic]

It has less power

It is one of the most powerful laptops with a Gtx 1050 or 1060 in such a slim form

too many issues

Bridge OS crashes? Nope
Crackling speakers? Nope
Glitching touchbar? Nope
Stuck keys? Nope

really high price

It's the exact same as the MBP