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I just got my 16 inch (i7, 32gb ram, 5500m 4gb). I did a clean start up, meaning I did not transfer anything over. First thing I did was plug it into my LG ultrafine 5k and ran it at default resolution in clamshell mode. I went on youtube using safari and played one of those 1080p 60fps test videos in full screen. After about 5 minutes, the fans still did not turn on. However, the laptop was a bit warm. I can try to do more quantitative testing later. Just adding this as an anecdote.
 
Because there's no definitive solution. Let me please summarize the learnings from this thread.

1. Use Displayport or USB-C/Thunderbolt 3 over HDMI
2. Prefer cables over adapters (e.g. USB-C to Displayport cable over buying a separate adapter)
3. Disable TurboBoost if the task at hand doesn't demand the extra capability.
4. Charge the MacBook on the right side and connect the extra monitor to the left side
5. Depending on the monitor you can play around with SwitchResX and the refresh rates. In some circumstances it helped to lower the power draw in clamshell mode.
6. Buy a stand for the MacBook in clamshell mode (heat reasons).
7. The last option would be to play around with Macs Fan Control and customize the fan settings. You should probably know what you are doing.

For the sake of completeness there are certain hacks available.

1. Use only clamshell mode with 1 monitor or just the 16" screen
2. Buy the 5600 dGPU BTO (Build-to-order)
3. Buy an eGPU
4. Buy the 13" if you don't need the GPU or high computing power of the Hexa- or Octacore.

What would be really interesting, whether there's a difference when using Windows via Bootcamp compared to MacOS.
I just read a few reports saying that it's either marginally better or slightly worse.
Maybe someone using Windows on the 16" MacBook wants to chime in.

wait, why does the 5600 need to be BTO? Is there a difference between that and prebuilt ones (2tb/32gb)?
 
Hey guys,

I've just made a video to send to the engineering dept at Apple as they don't seem to be able to understand the problem and respond accordingly. After being escalated through various levels of support, and explaining the problem in detail, the support team finally sent the report through to engineering, who replied to say "this is expected behaviour, the reason you don't experience the problem in Clamshell mode is that it switches to the integrated GPU." As far as I'm aware an external monitor always forces the Dedicated graphics, and you'd think they would know that, but anyway that's another story! The fact is in my case I'm always using the DGPU, so their explanation is meaningless. So I've made this video to try and demonstrate the basics to them:


Here's a basic summary:

I'm using a Macbook Pro 16" 2019 (Core i9 2.3ghz, 16gb RAM, AMD Radeon 5500M 4GB)

Using an external display with the Macbook Pro 16" causes the macbook to become really hot (69 to 75 degrees), and the fans to spin up to 3000rpm and become noisy.

The reason for this is that when you use an external display as well as the laptop display, the power drawn by the DGPU (Dedicated GPU) jumps from 4w to 17w.

Use the laptop display alone (using the DGPU), it only draws around 4w.

If I run a 1080p external display in clamshell mode, again the DGPU only draws 4w.

If I run 2 x 1080p external monitors in clamshell mode, the DGPU draws 5w.

Open the laptop and it jumps to 19w.

So where is this all this extra wattage draw coming from? It seems very clear that it shouldn't be needed to run the two displays, so it suggests a problem. A driver problem perhaps?

The support told me that the engineering department have given their assessment now, but they will pass on my reply. So we shall see... it really doesn't seem like anyone has had an intelligent response from them yet.

Anyway, I'm managing to run two 1080p monitors in clamshell mode at 5w gpu draw and temps staying under 60. With Turbo Boost disabled. So that's a workable solution for now.

Apple engineers like Apple geniuses have gone crazy lately. They can't fix any issues but keep making funny assertion.
 
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I can try to do more quantitative testing later. Just adding this as an anecdote.

The main issue is when the lid is open. In clamshell mode usually there is no problem (this depends on the external display/connection type, some users have problem even in clamshell)

I have the same setup as yours, just open the lid and the fun begins... (After opening the lid you may have half or one hour happy time with idle cpu, when the fan may stays below 3000 rpm, but after that the heat from the amd junk cannot managed, and you will get constant high fan speed.)

(Yesterday for me with open lid the mb pro went crazy: >4000 rpm (only 70C). I just closed the lid for clamshell and I got 1800 rpm (!), dead silent. This is stupid.)
 
The 13" actually supports 2 4k monitors @60Hz. https://support.apple.com/en-us/HT211191
Depending on the tasks at hand the monitor might lag, since there's only an iGPU available.
However, the hardware of every current notebook will be utilized with this extensive setup.

yeeee, I have tried that. Animations are poor, performance is poor to be honest. I dont have any issues like this with lid open plus 1 4k display. anyway - it “works” and it doesnt work.
 
wait, why does the 5600 need to be BTO?

Standard 16" model = 5300M GPU
Specialized 16" model = 5500M GPU

You can only choose between these two as a starting point. Hence, you need to upgrade one of these models to the 5600.
 
I just got my 16 inch (i7, 32gb ram, 5500m 4gb). I did a clean start up, meaning I did not transfer anything over. First thing I did was plug it into my LG ultrafine 5k and ran it at default resolution in clamshell mode. I went on youtube using safari and played one of those 1080p 60fps test videos in full screen. After about 5 minutes, the fans still did not turn on. However, the laptop was a bit warm. I can try to do more quantitative testing later. Just adding this as an anecdote.

If you use it in non-clamshell mode (open-lid) with external monitor then you'll know what we're talking about.
 
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What would be really interesting, whether there's a difference when using Windows via Bootcamp compared to MacOS.
I just read a few reports saying that it's either marginally better or slightly worse.
Maybe someone using Windows on the 16" MacBook wants to chime in.

Windows 10 in Bootcamp shows less power consumption. I can confirm as I have Bootcamp.

But then again, Windows also has a much more efficient graphics stack. Apple's Metal API is... still in the growing phase, to put it politely. It's lacking a lot of fine-grain control to optimize for performance and efficiency.

So it's hard to say whether this problem is entirely AMD's fault for providing shoddy drivers, or if it's partially Apple's fault for "enforcing" the use of Metal for the UI even though they know the API is not efficient enough.

I think it's a combination of both. In order for AMD to better fix the problem, Apple must yield and allow OpenGL or Vulkan, which are more mature frameworks with better efficiency control. And we know Apple will not yield. On the other hand, it makes no sense for AMD to invest time and effort to optimize their drivers for Metal if Apple will forego AMD altogether when they make the switch to their own ARM silicon. In fact, if the writing is on the wall, AMD might as well not try to optimize their drivers past this point. If it works, that's good enough.

So when you look at it from that angle, a driver will not be coming at all, even if that's all we need.

Apple's own silicon isn't out yet and it's already wreaking havoc on the ecosystem.
 
Standard 16" model = 5300M GPU
Specialized 16" model = 5500M GPU

You can only choose between these two as a starting point. Hence, you need to upgrade one of these models to the 5600.

OK. When I hear BTO I think configurations that they need to actually build, rather than have pre-built. It seems there is a 5600M configuration that they have prebuilt, but I get it.
 
I just got my 16 inch (i7, 32gb ram, 5500m 4gb). I did a clean start up, meaning I did not transfer anything over. First thing I did was plug it into my LG ultrafine 5k and ran it at default resolution in clamshell mode. I went on youtube using safari and played one of those 1080p 60fps test videos in full screen. After about 5 minutes, the fans still did not turn on. However, the laptop was a bit warm. I can try to do more quantitative testing later. Just adding this as an anecdote.

As someone who's considering a purchase soon, and also owns an LG 5K, this is useful information. Thank you.
 
I got the base model, 512 Gb SSD 6 core i7 clocked at 2.6 GHz w/ 16Gb RAM
This is my humble rig and when using Teams/Zoom for work connected to a 1080i 27 inch Samsung monitor my fan goes BANANAS.

Apple has to fix this!

What happens when using your Macbook Pro in clamshell mode? (nice chair btw)
 
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I'm in the UK, we're having a bit of a heatwave at the moment.

Today, my 16" MacBook cannot function properly when plugged in to an external monitor. kernel_task starts eating loads of CPU which is apparently meant to manage heat https://support.apple.com/en-gb/HT207359

I've never had a MacBook before that I can't use in some weather, but it appears I do now.

That's crazy! I'm from NL. Summers are long and hot here. It's been around 36°C for a while now here.
Seriously reconsidering wether I should get the 16-inch now if it can't even handle hotter periods. The thing is meant to be a workhorse!
 
Windows 10 in Bootcamp shows less power consumption. I can confirm as I have Bootcamp.

Good to know. Thank you for sharing your experience.
What's your power usage in watt? How much does the fan need to work in RPM?
I think for some users it might be okay to work on Windows when needing 2 or more monitors.
Since I'm lecturing quite a lot and thus sitting in front of the class connecting the notebook to a beamer, this may be a nice workaround.
 
I first email Tim Cook and then an Executive Relations Liaison replied back.

This is the email address: sherwin_sampaga@apple.com
Then I got a call back from Apple Technical, with reference from sherwin

Hi Kung gu, wonder if you have any luck with Apple on this?

I was presenting to a projector today with less than HD display and the MBP16 still consume 18-20 watts of power. My battery drain from 100% to 45% within 2 hours of presentation, even my 2015 Macbook 12" can do better than that.
 
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Hi Kung gu, wonder if you have any luck with Apple on this?

I was presenting to a projector today with less than HD display and the MBP16 still consume 18-20 watts of power. My battery drain from 100% to 45% within 2 hours of presentation, even my 2015 Macbook 12" can do better than that.
nope sadly. they took my report and said i have to wait until Apple resolves the issue
 
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I'm in the UK, we're having a bit of a heatwave at the moment.

Today, my 16" MacBook cannot function properly when plugged in to an external monitor. kernel_task starts eating loads of CPU which is apparently meant to manage heat https://support.apple.com/en-gb/HT207359

I've never had a MacBook before that I can't use in some weather, but it appears I do now.

Same thing happens to me and I'm in Canada!!!! (Tho summer here). It gets super sluggish when kernel_task CPU usage sky rockets so the MBP 16" is impossible to use at that point. And I'm only watching youtube/twitch and internet browsing. Nothing intense.

Have to wait until winter here to use my external monitor with my MBP 16" now :(
 
Had my 1 week old MBP 16 sent for service due to USB-C port issue where peripherals will not lock into one of the slot. While at it I also reported about the external display issue which I am also quite sure they will return me with the problem still intact.
 
Am I correct in saying this issue does not occur with the 5600M GPU?

If so, what is the reason why? Why does it occur with the 5500M, but not the 5600M?
 
Am I correct in saying this issue does not occur with the 5600M GPU?

If so, what is the reason why? Why does it occur with the 5500M, but not the 5600M?

Several 5600M owners has confirmed that the issue is non existent on their machine.

Theory has been with MacOS driver issue FOR 5300M and 5500Mas the issue does not seem to affect Windows in bootcamp.
 
I'm in the UK, we're having a bit of a heatwave at the moment.

Today, my 16" MacBook cannot function properly when plugged in to an external monitor. kernel_task starts eating loads of CPU which is apparently meant to manage heat https://support.apple.com/en-gb/HT207359

I've never had a MacBook before that I can't use in some weather, but it appears I do now.

Is it a coincidence they release the hair dryers in November and the exorbitant upgrade with HBM2 memory to fix this in June?
 
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My i9 5600 replacement unit from apple finally arrived. again, took a lot of persistence and 5 returns, but apple came through, the 5600 is absolutely silent with my monitors running at their native 2k, which previously just having them plugged in the MacBook would be hot to the touch. istat menus is not working for this new unit so I unfortunately am unsure how to check on my radeon high side draw, But I am sure it is like everyone else - lower than 20w!! very happy with this new unit. unfortunate that apple came out with a proper working dgpu and are charging a 875$ premium in Canada to have a unit that doesn't run hot with an external monitor, but happy to have apple eat that cost and make things right.
 
Curious if anyone here has applied liquid metal or Arctic MX-2 thermal compound as a solution?
 
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I have a 5600M and am still experiencing the same issues but I’m using an XDR display so that could be why. On different resolutions it’s not so bad but I didn’t buy a 6K display to use HD resolution
 
Just thought I'd mention an issue I just had with my 5600M model. I woke it from sleep and the fans were going at full speed. But the machine was cold. I had to shutdown, hold the power button down for 10 seconds and then press the power button again. This resolved the issue. Not directly related to the issues related with high Radeon power draw but thought I would mention it in case you stumble across this issue where the fans are running at full speed but no explanation - try an SMC reset.

With regards to the 5600M "solving" the problem - it is still possible to get this machine to run at high fan speeds under load. So don't buy one of these expecting it to be quiet all the time. However, in my experience the Radeon power usage is much lower for my use with external displays so that provides more headroom before the fans need to run faster.
 
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