Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
3.1 leading to unresponsive device
- Thread starter frequeniquity
- Start date
- Sort by reaction score
I get the same thing almost everyday... I thought it must have been because I dropped my phone but it must be the new OS... I also tend to lose service or something my phone says I have service but i can't send or receive texts, calls, email, safari... anything.... until I do a reset (Power and Home) does anybody have a clue to wtf is goin on?
Unfortunately we don't have much of a clue (at least not yet), nor are we certain if Apple has a clue on this one yet. Furthermore there are no proven, consistent workarounds. People's milage seems to vary widely, so to speak.
Some people have their phones crash 10+ times a day. Others (like mine) -- half as many crashes since 3.1 came out. My phone crashed for the 4th time this morning since 3.1 release. This really is a bizarre bug.
In any case, for now, post a bug report to Apple if not already done so.
http://www.apple.com/feedback/iphone.html
Just got a new phone from the Genius Bar, and it was a brand new phone, not a white box. He said that's what Apple told them to do for me.
Setup as new phone, updating to 3.1 right now. Will sync my apps, contacts, etc. I'll let you guys know how it is.
Attachments
A good, yet worrying, read especially if you skim through the replies below the article.
There's a minority of users on here who leap on people with problems and are all too quick to blame them for doing something wrong with the iPhone, all because their own iPhones are fine. Good for them.
The bottom line is that something IS very seriously wrong with the iPhone 3.1 update and Apple must not only move to rectify the situation, but it should at least publicly acknowledge it for the sake of the customers who have ploughed millions into their coffers buying the iPhone.
I will be waiting for your report back with keen interest mate.
I'm picking up an 8GB 3G on Wednesday and your box fresh 3G and the outcome of the 3.1 update will give me some idea what to expect if my iPhone 3G doesn't come with 3.1 pre-installed.
As I stated In my post earlier, I got a new phone at the Geniius Bar yesterday. Restored and updated to 3.1. Since 4pm yesterday, no lock up, freezes, and battery life seems normal.
Not one problem since.
Whereas my old phone was purchased back in January.
And the serial number on this one indicated it was manufactured this month.
So you restored from your old backup?
Is there any way to restore certain aspects? My bookmarks, notes, etc?
I'm starting to wonder about a few things.
It seems that from reading, there are people that have replacement 3G phones that have no problems. And also people with newer 3G phones with no problems.
So I wonder, does anyone else notice this, that the early model 3G phones seem to be the units with the highest percentage of failures of the "coma".
Whether or not they've hacked or cracked it, I keep seeing those of us that got the early version of the 3G seem to be the ones having the majority of the problems.
Anyone else see this possibly?
It seems that from reading, there are people that have replacement 3G phones that have no problems. And also people with newer 3G phones with no problems.
So I wonder, does anyone else notice this, that the early model 3G phones seem to be the units with the highest percentage of failures of the "coma".
Whether or not they've hacked or cracked it, I keep seeing those of us that got the early version of the 3G seem to be the ones having the majority of the problems.
Anyone else see this possibly?
I want to be perfectly clear that my post (specifically) was not any kind of condemnation but natural curiousity. I wasn't jumping down on anyone's throat but posing a question to try and determine (a little bit more) what COULD be a possibility.
No, I restored as a new phone, and I made sure to delete my old backup.
So far, so good.
Which, as someone stated above, makes one wonder why the newer 3Gs seems to have less problems than the older models.
Did Apple quietly update any of the internals in the newer models when they released the 3GS?
My nine month old phone would freeze up about five, six times a day. This one, not one freeze in the last 20 hours.
The only other thing I did differently as well was to turn of the fraudulent settings in Safari and, as of now, all is well.
I'm not sure, as there are 3GS owners having the problem as well (although I believe with less frequency). My friend just got a 3GS about a week ago and updated it to 3.1 and called me yesterday asking if I knew why his phone was black and non-responsive at times. I pointed him to this thread and told him to exchange it and not to update the new one to 3.1.
I have a launch day 3G and I've experienced the problem twice that I know of. Since putting it in DFU mode, re-downloading and applying 3.1 on another computer and then restoring my settings from a backup several days ago, I have not noticed the problem. Of course, I'm a fairly light user and that's not to say it hasn't happened when I'm not actively using the phone. Does anyone know how to tell from the logs if your phone crashed? I've seen crash reports dated every day since 9/11 in my Mac's Logs>Crash Reports>Mobile>iPhone directory (or something like that - I'm not on a Mac right now) but the logs don't seem to contain any usable information showing dates/times of a crash or anything. Maybe I'm not looking at the correct logs?
Interesting....
It just seems odd that other than the actual issue itself, there appears to be no commonality in any of the fixes or hardware.
Some have tried a certain thing, seems to work. Some have a brand new 3GS and are having the issues, some have gotten replacement 3Gs (like myself) and seem to have no problems. And some have 2Gs and aren't exhibiting any issues at all.
It's just really random to some degree, which is why it may take Apple a bit of time to work out a fix.
Let me ask you all this - are you running the new Facebook app? Reason I ask - I was having all kinds of lockups. Then I removed the Facebook app. I then went 3 days with no lockups. I then reinstalled Facebook yesterday and my phone locked up this morning. I'm just trying to see if their are any commonalities among those having lockups.
I am. No problems here.
I did delete the MLB At Bat app, as it was the only one giving pushing notifications. Well, that and the fact that the Cubs freaking choked again.
FWIW my own 3G is only three months old, and it also has this problem. After jumping through the required support wickets and trying all the proposed fixes I now have an appointment for "repair/exchange" at a genius bar this weekend.
I have been experiencing these problems since before the new app came out, fwiw.
Comments like these make me feel more & morE that the root cause of this coma problem lies deep within AT&T's cell network, which as we all know has seen some tweaks to deal with MMS as well as spectrum upgrades in various major cities & suburbs. This could explain why peoples experience of this issue varies (in terms of the number of times a day it happens). But this is just more speculation.
Along similar lines of the voicemail issue you stated, my g/f (who has a 3G S) sent me a handful of texts yesterday that showed up... Eventually... About 30 mins after they were sent. I was stationary, in an area with solid coverage. She was mobile, only a few mins away in the same area.
All of this is just very disheartening. Apples continued silence on the matter, even more so.
Except that several overseas (non-AT&T) iPhone users are also experiencing the lockups as well.
