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3.1 leading to unresponsive device

Temporary Fix for my 3.1 Unresponsiveness

I have an iPhone 3G w/ 8GB. After upgrading to 3.1, I have had problems with unresponsiveness and when using the WiFi, it seems to just hang and grind a times. The phone also would not accept calls. I could stand with my iPhone in one hand and my other cell and call it, but it would never register on the screen that there was an incoming call.

The phone was going unresponsive on me 5-6 times per day, with the only fix being holding the Home & Power buttons to reset.

With the WiFi causing me problems, I decided to just try using 3G data, even around the house. After disabling WiFi, I have not had a single lockup. I use WPA2 Personal authentication with an Apple Airport Extreme base station.

Good Luck. Hope we get a fix soon.
 
no Problems in other Countrys

I was this week 3 day for a business trip in Germany and i had no problems ... Normally my iPhone 3G comes 3-4x per day in the unresponsive state ... not in germany .... i had disabled the data-roaming, but i have often received my mails per WLAN.

Now back in Switzerland i have to restart my phone 3-4x per day :-(
 
adding to the mix: 3 coworkers of mine had not had any problems since the 3.1 update..until today that is. weird. it's all very weird and like everyone else I wish apple would do something. as much a fan as I am of apple this is a horrible thing the company is doing. or not doing.
 
If you want precise dates and times of all of your crashes, then do this:

  1. Open Terminal.app
  2. Enter the following: grep crash ~/Library/Logs/CrashReporter/MobileDevice/*/Baseband/* | grep Resetting

It's not even the 3.1 software that's crashing but the Baseband.
 
Ok - lets pretend i am not 100% sure what all this means.....

What does it mean?

Would a printout of this help me explain what has gone on when i visit the Genius bar tomorrow?
 
3G + Mobileme. Had this kind of problem immediately after update. It was eventually useless til I did another restore "as new phone". Then had no real problems in the UK, though had it occasionally since arriving in Italy yesterday, had one blackscreen+reset, slight and very occasional responsiveness, but nothing like after initial update. Can't be sure if it is related to location. I doubt it.

So many people have this they just need to get another update out this week, clearly no amount of futile visits to the genius bar will correct these problems.
 
Yesterday i did a complete reset, and restored without music/video
No probs for 12 hours.

put my media back on, and it crashed within 15 mins so i did a soft reset.
but when i tried the the terminal report - it didn't show up
Hmmm

If i get a replacement 3g tomorrow - will that be warrantied for another 12 months
 
So, I got a replacement phone last Sunday after having the lockup issues. I did not update to 3.1 and had 0 problems. Last night I had to update to 3.1 for mms. What do ya know? 2 lockups and a couple safari freezes since last night. Will restore as new when I get home but that didn't work last time. This is really frustrating.
 
My phone updated to 3.1 just fine but my wife's phone was not as fortunate! we had to do a restore on hers and then do another restore from backup.

All that and we could not send MMS successfully!:mad:
 
stomer said:
If you want precise dates and times of all of your crashes, then do this:

  1. Open Terminal.app
  2. Enter the following: grep crash ~/Library/Logs/CrashReporter/MobileDevice/*/Baseband/* | grep Resetting

It's not even the 3.1 software that's crashing but the Baseband.
Click to expand...

I did this, but the log dates do not correspond to the dates/times that I know some of my lockups occurred. I even have log entries from before upgrading to 3.1 so I don't think this is overly useful.
 
Well I have an appt. at the Genius Bar tomorrow for a different issue with my iPhone (been crashing during iTunes sync for months). I'm hoping they will give me a replacement with 3.0.1 and I don't plan to upgrade to 3.1 until this issue is fixed. MMS is not an issue with me, I could care less about it.
 
wolfpackfan said:
Well I have an appt. at the Genius Bar tomorrow for a different issue with my iPhone (been crashing during iTunes sync for months). I'm hoping they will give me a replacement with 3.0.1 and I don't plan to upgrade to 3.1 until this issue is fixed. MMS is not an issue with me, I could care less about it.
Click to expand...

Same here. MMS wasn't a big deal for me, but here's a VERY simple way to manually apply the AT&T carrier update to your phone with 3.0.1 if you should change your mind. I did it just for the heck of it and it's super simple. MMS works great on my downgraded 3.0.1 phone now.

https://forums.macrumors.com/threads/792908/
 
jkozlow3 said:
I did this, but the log dates do not correspond to the dates/times that I know some of my lockups occurred. I even have log entries from before upgrading to 3.1 so I don't think this is overly useful.
Click to expand...

Dumb question: Is it possible that the times from the log are listed in UTC instead of the computed local time based on your time zone selection?
 
Had a crash after reinstalling everything and synced after that, but the report still doesn't show it
 
Kadman said:
Dumb question: Is it possible that the times from the log are listed in UTC instead of the computed local time based on your time zone selection?
Click to expand...

Well, I know my phone went into coma mode for a fact on 9/11, 9/12 & 9/19 (all weekend nights where I was out with friends and distinctly remember being frustrated when my phone locked up) and the only one of those dates that shows up in the log is 9/11. There are no entries on the 12th or 19th - or on surrounding days within several hours of the crash. For example, I have nothing at all on the 18th, 19th or 20th despite my phone definitely locking up on the 19th. I remember rolling back to 3.0.1 later that night.

In addition, there are baseband crashes being reported in the log from as far back as 9/02 - a week before 3.1 was released.
 
What are you doing usually when your iPhone locks up? Also, how often does it lock up? Are you using your iPhone when it does lock up?

Mine hasn't locked up yet and I'm on 3.1 on an iPhone 3G. Please let me know… maybe we can figure out what app is causing this. Maybe it's from a popular app that people install.
 
I've had this happening for me since I upgraded to 3.1.

the first few times was before I even jailbroke my 3.1 3G iphone.
Most times (about 75%) this happens right after I make a phone call. Maybe I make a phone call, then end it, lock it: next time I need to use my iphone it's in a coma.
 
sacha81 said:
I was this week 3 day for a business trip in Germany and i had no problems ... Normally my iPhone 3G comes 3-4x per day in the unresponsive state ... not in germany .... i had disabled the data-roaming, but i have often received my mails per WLAN.

Now back in Switzerland i have to restart my phone 3-4x per day :-(
Click to expand...
I'm in the US with my UK iPhone at the moment, with data roaming off so that all I'm getting through the phone network is calls and SMS/MMS, and I've occasionally been getting emails through when I find somewhere with open wi-fi. This problem has still happened to me, though. I've got a shopping list of things to buy while I'm over here in Notes and I've been unable to access it several times.

Also, one of the times I couldn't unlock it, I could feel the iPhone heating up very quickly. I thought best to force a restart on that occasion rather than waiting for it to come out of it.
 
Got a refurb replacement today with 3.0.1. I'm not tempting fate and upgrading to 3.1. Phone was made this year and things are good. Hopefully apple fesses up and pushes a fix soon.
 
Daiden said:
Turned off wifi and "ask to join wifi networks" and have had no unexpected shutdowns since.
Click to expand...

I never had either of these turned on. None of these fixes (disabling wifi, notifications, restoring as a new phone) have turned out to be permanent solutions for anyone after more than a few days.

Sadly, if your phone is one of those that is affected, rolling back to 3.0.1 is the only permanent solution until Apple fixes 3.1.
 
sozekizer said:
Got a refurb replacement today with 3.0.1. I'm not tempting fate and upgrading to 3.1. Phone was made this year and things are good. Hopefully apple fesses up and pushes a fix soon.
Click to expand...

Exact same boat here. The first day I called Apple about my bricked iPhone, the rep said "There are most definitely some problems with the 3.1 update. We've been swamped with issues."

After getting my new iPhone shipped to me I phoned back to ask if there was another update on the horizon because I did not want to update my replacement phone with the 3.1 update. This apple representative responded with, "Why wouldn't you want to update to 3.1?" I told her that it bricked my last iPhone and I didn't want to take a chance with it doing it to my replacement and she responded by saying, "I've not heard of any problems with the 3.1 update." :rolleyes:
 
I think I had my first black-out last night. I was skateboarding with my iPhone attached to my hip and I accidentally fell on it. I went to see if it was okay so I pressed the home button… nothing… I pressed the power button… nothing… I held the power button… nothing… I held home and power for 10 seconds and it rebooted. Now it's working fine again. I don't know if the shock killed it or if I had one of the famous 3.1 blackouts.

Does doing a hard reset work for you guys when you have a blackout?
 
same problems here. both me and my g/f. both phones lock up or go dead completely since upgrading to 3.1. no problems at all before then for either of us.

also having a problem where the phones continue to function but seem to disconnect from the network. everything works fine aside from not being able to make or receive calls or texts...

no real pattern that i can see. locked up once when disconnecting the cord, once at some random point while driving (worked before i left home, at some point during the drive it just died.)

one of the threads about it on apple's support forums is up to page 95.
 
TheSpaz said:
I think I had my first black-out last night. I was skateboarding with my iPhone attached to my hip and I accidentally fell on it. I went to see if it was okay so I pressed the home button… nothing… I pressed the power button… nothing… I held the power button… nothing… I held home and power for 10 seconds and it rebooted. Now it's working fine again. I don't know if the shock killed it or if I had one of the famous 3.1 blackouts.

Does doing a hard reset work for you guys when you have a blackout?
Click to expand...

Probably a blackout. I had pulled my phone out of my pocket on several occasions only to find it in coma mode - just as you've described. A hard reset works, but mine always came back to life on it's own after a few minutes.
 
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