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Looks like mines not coming tomorrow then, I still haven’t got any emails. I’ll try buying from John Lewis tomorrow and cancel Apple order if it doesn’t ship tomorrow. At least I can get it a day early!
 
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And its on the move ! Apparently Hinckley, about 10 minutes drive from me. If only DPD would let me intercept it...
Ah Hinckley is the hub mine goes through and I’ve still heard nothing from DPD. Well unless it’s coming with another courier, I’m not getting these tomorrow. Maybe Wednesday, who knows.
I ordered within 20 minutes on announcement, maybe I just spend a few minutes too long thinking about silver and space grey
 
yea idk best buy says "we'll ship it tomorrow". i spoke to someone via their live chat yest and they said it will ship out on tuesday with either same day delivery or next day delivery... but they didn't seem to speak proper english so who knows
 
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Was nice with them, wasn’t rude. But Best Buy support has zero coherency. Guess it’s hard for them to tell me that delivery date isn’t the same as shipping date.
 

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For those with delays, look
Looks like mines not coming tomorrow then, I still haven’t got any emails. I’ll try buying from John Lewis tomorrow and cancel Apple order if it doesn’t ship tomorrow. At least I can get it a day early!
If you don't like it, John Lewis won't let you return for a refund. They have new GDPR policies, if opened and connected they won't accept the return. I would wait for Apple.
 
Hey all. Long time reader of the site & often jump onto the forum to see how everyone’s getting on.

UK here - got a blue and a grey pair ordered. Got my order in 15 mins after announcement (as soon as the links worked). Still preparing for shipment with delivery due Thursday. Jealous to see some of you are getting yours tomorrow 😆
 
For those with delays, look

If you don't like it, John Lewis won't let you return for a refund. They have new GDPR policies, if opened and connected they won't accept the return. I would wait for Apple.
GDPR? Think you've got the wrong set of regulations... Its the Consumer Contract Regulations which would apply here and with online (distance) purchases you're perfectly entitled to fully unbox the item and check if over exactly as you would in a store.

The reality is would John Lewis actually know you've connected the item? Probably not - especially if factory reset (or in the case of AirPods, removed from your iCloud account).

Also, not that I'm advocating it, but JL would have no choice on accepting a return for a seemingly faulty item, and would have to issue a refund.

In most cases with open box returns anyway, they'll probably just be shipped back to Apple for refurbishment.
 
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GDPR? Think you've got the wrong set of regulations... Its the Consumer Contract Regulations which would apply here and with online (distance) purchases you're perfectly entitled to fully unbox the item and check if over exactly as you would in a store.

The reality is would John Lewis actually know you've connected the item? Probably not - especially if factory reset (or in the case of AirPods, removed from your iCloud account).

Also, not that I'm advocating it, but JL would have no choice on accepting a return for a seemingly faulty item, and would have to issue a refund.

In most cases with open box returns anyway, they'll probably just be shipped back to Apple for refurbishment.

this is what they told me when I spoke to them. Ao.com also don’t accept open box returns.
 
I ordered Space Gray around 11:30am EST on announcement day. The estimated delivery is Dec 15-17. I just got a text alert (around 5pm EST) letting me know they are shipped and set to deliver tomorrow morning! I was starting to lose hope for a launch day delivery! o_O
 
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Did anyone in the US order through Verizon and have any shipment updates? I normally order everything direct from Apple but had some gift cards to use up. When I ordered, they said it would arrive 12/15-17 with 2 day shipping. Not sure how accurate they normally are. Currently, my order still just shows "Delivery date will be updated soon".
 
Apple says mine was shipped for delivery tomorrow, but FEDEX says estimated delivery Thursday, event though the origination is in my own state of PA. Go figure.
 
I ordered around 11 a.m. EST, SG shipping to NY metro area. Status on Apple changed to shipped but still showing Dec. 15-17; via UPS. UPS tracking info shows that it is being sent UPS Next Day Air Saver from Carlisle, PA. It is pre-shipment (label created, not yet picked up) but is shows the weight as 3.2 lbs.

Update: Apple website now shows delivery for Dec. 15.
 
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this is what they told me when I spoke to them. Ao.com also don’t accept open box returns.
Well, that information wasn't correct. And AO.com don't have any choice over receiving open box returns either (for smaller electronic items - installed items like white goods would be a bit different). They may not like it, but you're fully entitled to open and inspect the item, and return (at your cost) if you're not happy with it. The law is quite clear.
 
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