You must have an issue with yours then. Mine go into sleep mode as soon as they go into the case
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AirPods Max Severe Battery Drain
- Thread starter VL_424
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AirPods Pro constantly drain battery as well. You just don't notice it because the case they're in tops them off constantly. But if you notice, the case loses 5-10 percent battery life each night because of having to top off the ear buds.
I have activated the battery widget on the iPhone. When I put the AirPods Max in its case, I find that the headphones disappear from the battery widget. If they are still active in the widget, I take the AirPods out of their case and put them back. So I have solved the problem.
For what it’s worth I’ve been tracking the battery drain in case vs no case over 5 days. These numbers were straight from charger and just letting them sit. Here are the results:
No Case
10:00 AM 100%
24 hours 96%
48 hours 86%
72 hours Ultra Low Power Mode
96 hours Ultra low power mode
5 days + 3.5 hours 74%
In case
10:15 AM 100%
24 hours 100%
48 hours 95%
72 hours 87%
96 hours 80%
5 days + 3.5 hours 71%
So after 5 days, 3.5 hours no case was a little better. Doesn’t seem to be any advantage to using the case from a battery conservation perspective. Also 30% battery gone in 5 days is a big fail Apple. Time to offer a power off option.
No Case
10:00 AM 100%
24 hours 96%
48 hours 86%
72 hours Ultra Low Power Mode
96 hours Ultra low power mode
5 days + 3.5 hours 74%
In case
10:15 AM 100%
24 hours 100%
48 hours 95%
72 hours 87%
96 hours 80%
5 days + 3.5 hours 71%
So after 5 days, 3.5 hours no case was a little better. Doesn’t seem to be any advantage to using the case from a battery conservation perspective. Also 30% battery gone in 5 days is a big fail Apple. Time to offer a power off option.
And that’s exactly why I don’t have a battery issue because as soon as I put the APM‘s in the case, the battery widget disappears which is what I would expect it to do
Totally agree with you. It’s actually worse than you say, because when you use them the clock resets and it’s another 18/72 hours before they go into ULPM, and so in reality the drain will be much faster, in my usage of 1-2 hrs per day, I’m lucky to get 5 days from these
There needs to be a power off option. No ifs no buts
No and that’s another reason why I don’t seem to have the issue. I have automatic switching turned off on my iPhone and iPad. I do not connect my headphones to my MacBook and I have watched movies on Apple TV but again I disconnect the headphones from ATV after I have finished
They did the next best thing to adding a power off option - they convinced their fans that battery loss is OK.
FWIW, I contacted Apple support about this issue today to see if there was anything new they could offer. Basically, the gist is Apple is aware of the issue and to wait for a firmware update. - Transcript below.
Thanks for contacting Apple Support. My name is [removed]. Please give me a moment to look over your information.
Hi. I see that you’re chatting in about battery drain is that correct? Can you tell me more about the issue?
9:29 PM
I have the AirPods Max headphones and they are draining battery overnight while in the case. I intentionally charged them up to 100%, didn't use them, put them back in the case and the next morning they were down to 67%
I first noticed them when I put them on and they made the noise and were at 1%, which I had only used them for about an hour. But they sat overnight I have so far done a factory reset on them with no change.
I currently have an iPad, iPhone, Macbook Pro, and Macbook Air, all of which they have connected to at some point.
Got it. Thanks for raising this to us. I understand that your AirPods Max's battery drains quickly and no worries, be assured that I’ll do the best I can to get you on the best path to a resolution. Just to check first, may I know the serial number of your AirPods? You can detach the left magnetic ear cushion to see the serial number.
[removed]
Thank you. Since when did you noticed the issue?
9:35 PM
A few days after I got them, I had originally charged them up to 100% and thought they went down really fast. When using them they are fine, I just dont think they ever shut off even in the case, or maybe they are connecting to my devices.
9:36 PM
They seem to connect and work just fine, but if I put them down, even in the case, they will drain significantly. Since this morning, I have not used them at all and they are back at 37% right now
I fully charged them yesterday and have used them for about 10 minutes at most yesterday
9:39 PM
I see. Thanks for letting me know. I was checking my resources here and I see that Apple is already aware of this issue and an investigation is currently ongoing. While we do not have a definite timeframe for a resolution, rest assured that Apple is working on this to sort this out ASAP. A fix may come in a firmware update and you can update your AirPods firmware by simply pairing it on your devices and connect the device to Wifi. Current Firmware should be: 3C16
Ok, i'll hold off and hopefully this will fix them.
Thanks for contacting Apple Support. My name is [removed]. Please give me a moment to look over your information.
Hi. I see that you’re chatting in about battery drain is that correct? Can you tell me more about the issue?
9:29 PM
I have the AirPods Max headphones and they are draining battery overnight while in the case. I intentionally charged them up to 100%, didn't use them, put them back in the case and the next morning they were down to 67%
I first noticed them when I put them on and they made the noise and were at 1%, which I had only used them for about an hour. But they sat overnight I have so far done a factory reset on them with no change.
I currently have an iPad, iPhone, Macbook Pro, and Macbook Air, all of which they have connected to at some point.
Got it. Thanks for raising this to us. I understand that your AirPods Max's battery drains quickly and no worries, be assured that I’ll do the best I can to get you on the best path to a resolution. Just to check first, may I know the serial number of your AirPods? You can detach the left magnetic ear cushion to see the serial number.
[removed]
Thank you. Since when did you noticed the issue?
9:35 PM
A few days after I got them, I had originally charged them up to 100% and thought they went down really fast. When using them they are fine, I just dont think they ever shut off even in the case, or maybe they are connecting to my devices.
9:36 PM
They seem to connect and work just fine, but if I put them down, even in the case, they will drain significantly. Since this morning, I have not used them at all and they are back at 37% right now
I fully charged them yesterday and have used them for about 10 minutes at most yesterday
9:39 PM
I see. Thanks for letting me know. I was checking my resources here and I see that Apple is already aware of this issue and an investigation is currently ongoing. While we do not have a definite timeframe for a resolution, rest assured that Apple is working on this to sort this out ASAP. A fix may come in a firmware update and you can update your AirPods firmware by simply pairing it on your devices and connect the device to Wifi. Current Firmware should be: 3C16
Ok, i'll hold off and hopefully this will fix them.
I wasn‘t sure, so I tested this. From the time I read this yesterday until 11:20 tonight my pros case went from 70% to 69%. So well over 24 hours and 1% loss while not in use. Whatever problem my Max’s had, the pro’s don’t share it.
And mine drops 5-10 percent every night. As do many people's AirPods. I returned a pair because of it and was told by Apple Support that it's as designed.
I use my AirPod Max with my Apple TV 4K (come on Apple, spatial sound support please), MacBook Air M1, iPhone 12 PM and 12.9 (2018) iPad Pro. I use the provided case when not in use and when in the case the battery levels barely move. They were fully charged and left on the shelf for 10 days and when I put them on the battery was at 88%. Since then I have been using them through the day for calls and music and at night with the Apple TV. Battery life has been superb. If I don’t put them in the case and they are ‘jostled’ they will randomly connect to my phone during calls which has caused some confusion when audio disappears, so I always pop then in the case when not in use.
If you go look through all your devices, I suspect you will find one that is still connected. That is what I found. It should disconnect when you take them off or put them in the case, but it isn't doing that. It is a firmware problem, but I feel that Apple can also implement an "off" switch which would also solve the problem.
I’ll have to look into this. Definitely seems that the headphones should be booting all connections if there has been no audio sent for a while though. Hopefully that’ll be the firmware fix.
It’s obvious Apple uses outsourced overseas customer service by looking at the transcript. By their language patterns and referring to Apple as a 3rd party. So they’re little help when it comes to this type of stuff.
New AirPods Max firmware (3C39) has been released. Hope this fixes the battery drain issue that many of us are facing! Fingers crossed !
In order for the APMs to remain connected to your iPhone, slide them out of the case while still connected to the power cord. Now I have to stop obsessively checking the Settings app... Still at 3C16. ?
Just updated mine to 3C39 and charged them to 100%.
I’ll keep you guys informe if I see something weird.
I’ll keep you guys informe if I see something weird.
So nothing new here then behavior wise. Beats Pro also do the same and I think as do AirPods.