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Does your 16 inch MacBook Pro have pop/cracking sound issue?


  • Total voters
    379

rockmed

macrumors newbie
Nov 20, 2016
7
4
What version of Catalina did you have when the popping persisted in YouTube? Curious to know if they have an absolute fix rather than mixed reports from users on previous updates. Cheers.
I'm on 10.15.2. It mainly happens in Safari YouTube when you Quit through App switcher while YouTube is playing (can be replicated in Taylor Swift Lover Remix video pretty much all the time.) Thx
 

BarrettF77

macrumors 6502a
May 24, 2015
937
1,304
Returned the 16 from launch namely due to the cruddy display it came with. Light bleed.
New ones came with 15.2 on them and still pops as the others have it haven’t. Reduced yes. Eliminated nope.
 

dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
Returned the 16 from launch namely due to the cruddy display it came with. Light bleed.
New ones came with 15.2 on them and still pops as the others have it haven’t. Reduced yes. Eliminated nope.
Such a shame that Apple cannot seem to get the details right in machines like these when they have more money than God. It's pathetic really.
 

hvfsl

macrumors 68000
Jul 9, 2001
1,870
187
London, UK
I suspect this is going to need a firmware fix as it does it in Windows as well (although I guess it could also be that both sets of drivers have the same flaw).

It seems to be most notable when under high cpu load, when doing something like playing a game. So in general use it doesn't really bother me. But will be nice when Apple fix it.
 

Viamusic10000

macrumors regular
Dec 11, 2019
239
99
For all the those saying this is a "non-issue" for pro audio people; think again! https://www.gearspace.com/board/app...dio-problem-logic-16-quot-mbp-core-audio.html
No one said this. That being said in that same thread the producer said it’s just an issue with the internal speakers not with an interface or headphones. How many pros are going to be using the internal speakers for anything other than quick and dirty playback? It sucks but the machine is still useable
 

dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
No one said this. That being said in that same thread the producer said it’s just an issue with the internal speakers not with an interface or headphones. How many pros are going to be using the internal speakers for anything other than quick and dirty playback? It sucks but the machine is still useable
Stop making excuses for Apple. This "but what pro would be using the internal speakers" defense is total crap and completely irrelevant. There's an issue. It needs to be fixed. Period!
 

Viamusic10000

macrumors regular
Dec 11, 2019
239
99
Stop making excuses for Apple. This "but what pro would be using the internal speakers" defense is total crap and completely irrelevant. There's an issue. It needs to be fixed. Period!
Never made an excuse just said it’s still useable for pro audio work, it shouldn’t be happening regardless. It’s personally annoying me.
 

dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
Never made an excuse just said it’s still useable for pro audio work, it shouldn’t be happening regardless. It’s personally annoying me.
That is indeed making an excuse. You're saying there's a "workaround" so it's ok. There shouldn't be any "workarounds". If a "pro" wants to use the internal speakers despite all the mockery of it, they should be able to without issue. Why don't people realize that these types of responses weakens Apple as a company for all of us? They must read these responses and think, "Oh, well we have defenders, so let it slide". Not good!
 
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Viamusic10000

macrumors regular
Dec 11, 2019
239
99
That is indeed making an excuse. You're saying there's a "workaround" so it's ok. There shouldn't be any "workarounds". If a "pro" wants to use the internal speakers despite all the mockery of it, they should be able to without issue. Why don't people realize that these types of responses weakens Apple as a company for all of us? They must read these responses and think, "Oh, well we have defenders, so let it slide". Not good!
But I didn't say it was okay, I said it's still usable for pro audio work. Can you please quote me saying audio driver/firmware issues on an expensive machine are okay?
 
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dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
But I didn't say it was okay, I said it's still usable for pro audio work. Can you please quote me saying audio driver/firmware issues on an expensive machine are okay?
Glad you agree that is isn't ok. That's the ONLY message Apple needs to hear. Not, pro users don't use the internal speakers so who cares...
 
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Viamusic10000

macrumors regular
Dec 11, 2019
239
99
Glad you agree that is isn't ok. That's the ONLY message Apple needs to hear. Not, pro users don't use the internal speakers so who cares...
It annoys me too because I make charts in Musescore and Finale and playback on the internal speakers can get very annoying with the constant pops when it starts and stops but I still kept it because they sound so good.
 

hajime

macrumors 604
Jul 23, 2007
7,927
1,312
Hi, I just got a MBP 16" (i9-2.3, 4GB VRAM 16GB, 1TB SSD). No QC issue and it is relatively quiet even under Cinebench R20. Dead silent under R15. However, when I played youtube videos under Safari, it had very bad cracking/popping sounds when I clicked in the middle of the timeline or when a video finished playing. Then, I checked for system update and noticed that it was under 10.15.1. After updating to 10.15.2, so far (a minute of testing of the same two videos) I don't hear those cracking/popping sounds. I recall some mentioned that it is more like a software cover up than software fix.

From the survey, it seems that about 24% of users don't have this issues. Not sure if they are less sensitive or their machines really have no such issue. Also don't know when they got their machine. Also, is this a hardware issue?

Under the collective knowledge of macrumors, what is the answer for these two questions?

Should I keep this machine or keep replacing until I get one that has no such issue?
[automerge]1579477519[/automerge]
 
Last edited:

Viamusic10000

macrumors regular
Dec 11, 2019
239
99
Hi, I just got a MBP 16" (i9-2.3, 4GB VRAM 16GB, 1TB SSD). No QC issue and it is relatively quiet even under Cinebench R20. Dead silent under R15. However, when I played youtube videos under Safari, it had very bad cracking/popping sounds when I clicked in the middle of the timeline or when a video finished playing. Then, I checked for system update and noticed that it was under 10.15.1. After updating to 10.15.2, so far (a minute of testing of the same two videos) I don't hear those cracking/popping sounds. I recall some mentioned that it is more like a software cover up than software fix.

From the survey, it seems that about 24% of users don't have this issues. Not sure if they are less sensitive or their machines really have no such issue. Also don't know when they got their machine. Also, is this a hardware issue?

Under the collective knowledge of macrumors, what is the answer for these two questions?

Should I keep this machine or keep replacing until I get one that has no such issue?
[automerge]1579477519[/automerge]
They all do it and the update didn’t fix it. It just changes the audio midi format which mitigates the popping in some circumstances. You can keep it and hope that since it’s now acknowledged internally, they will fix it in the next few updates or return the machine and wait for a non T2 Mac to be released.
 
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hajime

macrumors 604
Jul 23, 2007
7,927
1,312
They all do it and the update didn’t fix it. It just changes the audio midi format which mitigates the popping in some circumstances. You can keep it and hope that since it’s now acknowledged internally, they will fix it in the next few updates or return the machine and wait for a non T2 Mac to be released.

Where can I find more info about non T2 Mac? Haven’t heard of it.
 

dmstasinos

macrumors member
Oct 29, 2019
81
99
There is a big chance that Apple considers this as fixed since the 10.15.2 update and won’t investigate this further to provide a true fix. Maybe this will be fixed in future laptop generations with T3.

The 16 inch model is almost 4 months old. My 2019 15 inch model is almost 1 year old and i still have to deal with this issue everyday. I hate wired headphones and bluetooth headphones introduce a serious amount of audio lag so the only way for me to do rough cuts with FCPX is to use external speakers.

I said this from day one: claim your rights as a customer, post videos in YT, write about this in forums like this and make some serious noise. I did all of these and i don’t regret it.

Some people here (many of which didn’t even had the machine on their hands) tried to convince us that we are crying babies and this is a minor software bug which will be addressed. Others said that their machine is ok without even walking through the steps to reproduce the issue. Then some people created the impression that 10.15.2 fixed it and we are all done with this.

My point here is that if the majority of Apple users are just happy with every gadget the company spits out, even if it’s flawed, then Apple has no reason to further improve it. And this is bad news for every professional out there like me and many of you people. Proper feedback to companies like Apple is like gold these days, we are full of fanboys and hipsters, people that are totally ok with audio popping but definitely ready to protest if the screen bezel gets a couple of millimetres thicker.

Laptops are not supposed to pop, even the good looking ones. Period. Not normal. Not fixed. Me unhappy :)
 
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BarrettF77

macrumors 6502a
May 24, 2015
937
1,304
Apple will hear I’ll return my 4th unit if this goes unaddressed. I’m not gambling with them doing the right thing. They rarely do unless media attention is given to it. And all the fanbois applaud.
 
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