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Does your 16 inch MacBook Pro have pop/cracking sound issue?


  • Total voters
    379

Howard2k

macrumors 603
Mar 10, 2016
5,713
5,669
I just noticed this on my new, and presumably recently manufactured (since it came with 10.15.2) unit that I received a few days ago.

It wasn’t apparent at first, but I noticed it when scrubbing a YouTube video in Safari with the Touch Bar. It was then also apparent when using just the track pad to skip sections of the video. I haven’t tested much else, but will do some more testing soon; such as playing with different sample rates and frequencies.

Considering Apple has heavily promoted the speakers and audio quality of this laptop, it’s disappointing that the issue has persisted this long after release. Surely it should be a high priority to get fixed? It seems to be the biggest (most serious) and most commonly reported problem. If I was an audio “Pro” it would be unacceptable. Scratch that: it’s unacceptable for everyone, but audio pros will be most affected and should probably wait until there’s a confirmed fix.

I didn’t experience any loud popping (of the sort that existed in Bootcamp for instance) that I thought could damage the speakers; I’d have returned it straight away if I did! It was more a crackling at the point that audio was skipped. Unpleasant and not an experience befitting a laptop of this class and price.

I wish just once Apple could release a hardware product without issues! Wishful thinking I know, but it seems like there’s always something fairly major they can’t get right out of the gate; and the laptops are some of the worst offenders.

Totally agree. I have a 2015 13” and it’s runs fantastically well, but it’s getting in and newer faster 13”s are coming out. I’m not a power user but I’d be pretty annoyed if even something simple like GarageBand was affected by this on the new 13”.

It certainly doesn’t make me want to rush to buy one until it’s been thoroughly tested.
 

dmstasinos

macrumors member
Oct 29, 2019
81
99
And after they're done with that they can move on to world peace.

If world peace and clean audio are two goals of equal difficulty to achieve in your mind, then maybe you stayed longer than me away from earth.

Apple’s annual Gross Profit is almost 100 billions by the way. I can name dozens of countries with millions of residents that can’t achieve those numbers. And you are telling me through a wasted analogy that i am asking too much when i expect a 2500-5500$ machine to have flawless audio?

We are living in different planets for sure. Mine has trees and oceans.
 
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morze

macrumors member
Jun 17, 2019
89
79
Baffles me when people compare problems. I understand it and it's healthy to put things into perspective. But a problem is a problem. Otherwise why should Apple (or anyone) bother fixing anything.
 

Sanpete

macrumors 68040
Nov 17, 2016
3,695
1,665
Utah
If world peace and clean audio are two goals of equal difficulty to achieve in your mind, then maybe you stayed longer than me away from earth.
Ha, obviously no one remotely suggested that.

Apple’s annual Gross Profit is almost 100 billions by the way. I can name dozens of countries with millions of residents that can’t achieve those numbers. And you are telling me through a wasted analogy that i am asking too much when i expect a 2500-5500$ machine to have flawless audio?
What I actually told you is still there where you can still read it yourself. I responded to this: "Isn't it terribly sad how Apple users are seemingly always looking for workarounds to remedy Apple's bugs? SMH"

To explain what you apparently didn't follow, all complex human systems at all levels, from pops in your audio to international relations, regardless of money spent, have errors. As is continually pointed out to such overreactions, that's no more true of Apple than others, probably less than most direct competitors. Yet, terrible sadness!

We are living in different planets for sure. Mine has trees and oceans.
Hope you can get over your terrible sadness and enjoy your stay on Earth.
 

dmstasinos

macrumors member
Oct 29, 2019
81
99
Ha, obviously no one remotely suggested that.


What I actually told you is still there where you can still read it yourself. I responded to this: "Isn't it terribly sad how Apple users are seemingly always looking for workarounds to remedy Apple's bugs? SMH"

To explain what you apparently didn't follow, all complex human systems at all levels, from pops in your audio to international relations, regardless of money spent, have errors. As is continually pointed out to such overreactions, that's no more true of Apple than others, probably less than most direct competitors. Yet, terrible sadness!


Hope you can get over your terrible sadness and enjoy your stay on Earth.

Actually your response was to a different member as i didn’t typed anything about sadness.

Yet as an everyday Mac user i agree with auralux on that.

Also, as i already said, my planet has trees and oceans so i don’t know what terrible sadness is. I am just disappointed with a company that i used to consider as “solid” and “reliable”. And that’s all.

The fact that several products from competitors aren’t that solid either doesn’t mean anything to me. I know that the 2015 MacBook was a solid enough product and the only real competitor to Apple is the company its self at its greatest moments (which belong to the near past). Now that’s SAD.

Thanks for caring about my mental state though. But if you care enough, please tell your friends (bosses, colleagues, i don’t care) in Apple that the company’s reputation in the media creation world has come a long way down (and not in a philosophical way…).
 
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Sanpete

macrumors 68040
Nov 17, 2016
3,695
1,665
Utah
That's amazingly sad! You agree with Auralux it's terribly sad, but you don't know what terrible sadness is. You apparently know what SAD in all caps is, at least. That's probably much like terrible sadness. My condolences.
 

dmstasinos

macrumors member
Oct 29, 2019
81
99
That's amazingly sad! You agree with Auralux it's terribly sad, but you don't know what terrible sadness is. You apparently know what SAD in all caps is, at least. That's probably much like terrible sadness. My condolences.

I implied a couple of times here that you are having a strong bias in favour of Apple. So let’s put all that nonsense garbage aside and be honest.

I already stated that i am a professional video editor and while i used to love Apple products i can see my workflow getting harder and harder every year due to unfixed software bugs like this. This is me.

You are not facing the audio popping issue as you didn’t provide any feedback so far and you are not here to help either. You are just trolling every time someone is typing something against Apple.

Now tell me, who are you and what’s your relationship with Apple?
 
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Sanpete

macrumors 68040
Nov 17, 2016
3,695
1,665
Utah
Reading is hard. What I've said has little to do with Apple in particular. It's about the stream of overreactions from people who seem to forget what the real world is like whenever *they* have a problem with a piece of equipment. It's a real problem for some people, one that's apparently been around for some time without many noticing it. I'm glad it's getting more attention and hope Apple will fix it. Turning it into a tragic opera about the perfidy of the manufacturer is overdoing it.
 

dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
Reading is hard. What I've said has little to do with Apple in particular. It's about the stream of overreactions from people who seem to forget what the real world is like whenever *they* have a problem with a piece of equipment. It's a real problem for some people, one that's apparently been around for some time without many noticing it. I'm glad it's getting more attention and hope Apple will fix it. Turning it into a tragic opera about the perfidy of the manufacturer is overdoing it.
Overreaction? Wow! SMH
 

fokmik

Suspended
Oct 28, 2016
4,909
4,688
USA
To explain what you apparently didn't follow, all complex human systems at all levels, from pops in your audio to international relations, regardless of money spent, have errors.
Get real, everything can have issues, of course but the problem, for us Humans from Earth, is that this issue is from 2018, almost 2 years. So no, this is not normal, doesnt even have to be a 4k$ or 200$...so money spent on this machine is irrelevant
So, it seems you have just the gift to contradict with everyone else and thats all,or you dont have the laptop to see how annoying this is.. Its not normal to have the same issues after 2 years in anything. I expect an reply to contradict with me also
 
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Sanpete

macrumors 68040
Nov 17, 2016
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Again, as has been explained numerous times in this thread, including yesterday, this is a problem few even noticed until recently, so it evidently hasn't been a priority at Apple until recently.

Can't help you with your fear of contradiction.
 

fokmik

Suspended
Oct 28, 2016
4,909
4,688
USA
Thank you for my prediction. "Few" stop talking about others...you dont know about that to tak in their names. A lot of people dont come here to complain and goes directly to apple. You are like apple with the butterfly keyboard " few people have this issue"
Apple and apples support knows about it since Late 2018 for sure...i signed a lot of papers with those people from EU. So they knew about it, or they ignore it...in any case this is not how you treat your customers when you are Apple
So stop speak about you know anything...i know this is an apple sheep behaviour but again, if you dont own a macbook stop act like it
I expect another reply from you but im done argue with people like you...because of you, Apple can act like this. I bet you took same aproach with apple even with butterfly fiasco
[automerge]1580927658[/automerge]
In November 2018, ive registred with apple support, all the tested macs (around 27-28). When you see this just from 1 place....and every single piece that you have in the store expose ..its an issue for all those models and beyond
 
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Sanpete

macrumors 68040
Nov 17, 2016
3,695
1,665
Utah
See above, please. As has been explained several times, that Apple knew about it doesn't mean it was a priority for them. As has been discussed here over and over, professional reviews didn't notice either (prompting conspiracy theories from those inclined to them). It just hasn't been that big an issue for the vast majority of users. Now that Apple has addressed issues that were bothering more people this one has moved up in line.

Clever of you to expect a reply! If that bothers you, you could read the thread and catch up on your own.
 

fokmik

Suspended
Oct 28, 2016
4,909
4,688
USA
Anyone with the latest beta check if there is some fix? minor at least...because this is just embarrassing after 2 years for such a big company no matter what kids thinks otherwise
 

dspdoc

macrumors 68000
Mar 7, 2017
1,962
2,379
I am still having the same issue after 10.15.3 update.
I don’t think they are going to totally fix this. Unfortunately I get the impression that Apple considers it a non-issue and just don’t care about it. It’s not getting enough attention for them to take it seriously.
 
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Viamusic10000

macrumors regular
Dec 11, 2019
239
99

Sanpete

macrumors 68040
Nov 17, 2016
3,695
1,665
Utah
You can make an educated guess that if it takes them months or years to fix it they are either incompetent or it’s a hardware issue.
No evidence they've been working on it until recently. Again, we have no idea how complex the issue is. Software issues may be very complicated, fixing one thing may break another, and it could be something that has to be fixed in multiple ways. No way to know.
 
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