I was on the phone with apple for about an hour. They have no idea what i was talking about and have never heard of any faulty displays supposedly.
He advised me to either get it replaced with my carrier since thats who i bought from directly or take a visit to the apple store and compare the screen to other 11 Pro Max displays and that maybe thats just the way the screen is supposed to be.
Either way i have a reservation later today and im gonna see what they tell me ! And yes i have updated to iOS 13.1. Still the same dimmed looking display.
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Has anybody tried to contact apple to see what they sas about that?
I did, they have no idea what i was talking about. It was really frustrating
EDIT
just came back from the apple store. I compared 4 different iPhone 11 Pro Max to mine. They were all brighter and crisp white like they supposed to be compared to mine.
i walked over to the genuis bar cause i had a reservation.
Long story short, Girl pulls her XS Max out and right away “okay whoaa its definitely not as bright“ and tells me they dont have any in stock or any parts available to fix which obviously i wont do. Why fix a brand new phone. So she advises me to go to my carrier which i did right after.
In my case i get to Verizon, right away puts in my order to get mine replaced. But wont get to me till Oct 9 or so. And just gotta send mine back once i receive it.
Hopefully its a good unit and not the same dim display. If its the same, im done and just gonna keep it like that.