iPhone 11 Pro Any yellow tint on iPhone 11 Pro Max?

[Mattym62]

One last thing. I got home today and turned off the auto brightness and the display looks better than my XS Max. I’m wondering if it’s a software thing causing the display to have such a dingy color. As soon as I turn off auto brightness it looks 10x’s better. I prefer having auto brightness on, but I’m wondering if this is an issue that can/will be fixed.

 

[IndoX]

Can you tell us anything to why stores are difficult as described above in my case? I’m guessing weekend numbers being impacted. But that’s only an educated guess. By phone most interactions are positive. There seems to be some other variable at play when retail is introduced into it.

Launch weekend is very hectic for everyone involved. You won’t be the last person in store trying to return a phone that allegedly has a yellow display. You also have people skipping lines, people going into the wrong lines, people making orders for a color and then wanting a different color when they’re in store for pick up. CS issues spike dramatically during launch periods and it can be stressful.

In your scenario, the manager was probably correct. If a customer is really upset about a display issue most of the time they were offered the same. You can open one or two phones in store and see if you like them. If you don’t, they can return it. But they wouldn’t let someone keep exchanging a phone. They’re trying to minimize returns and trying to sell phones. For every phone you exchange you take stock from other customers. And for every phone you return because you’re unhappy with it there are hundreds of other people who would gladly take it.

As a former employee and an avid apple fan, if Apple hasn’t gotten display calibration right in over 10 years they probably never will. It IS unreasonable to expect to be allowed to continuously exchange phones. Anything more than 2 is excessive.

Also I’d like to say I don’t necessarily think you’re wrong or right. It’s just business at the end of the day and they have other customers to think about.

 

[BarrettF77]

Launch weekend is very hectic for everyone involved. You won’t be the last person in store trying to return a phone that allegedly has a yellow display. You also have people skipping lines, people going into the wrong lines, people making orders for a color and then wanting a different color when they’re in store for pick up. CS issues spike dramatically during launch periods and it can be stressful.

In your scenario, the manager was probably correct. If a customer is really upset about a display issue most of the time they were offered the same. You can open one or two phones in store and see if you like them. If you don’t, they can return it. But they wouldn’t let someone keep exchanging a phone. They’re trying to minimize returns and trying to sell phones. For every phone you exchange you take stock from other customers. And for every phone you return because you’re unhappy with it there are hundreds of other people who would gladly take it.

As a former employee and an avid apple fan, if Apple hasn’t gotten display calibration right in over 10 years they probably never will. It IS unreasonable to expect to be allowed to continuously exchange phones. Anything more than 2 is excessive.

Also I’d like to say I don’t necessarily think you’re wrong or right. It’s just business at the end of the day and they have other customers to think about.

Makes sense and last year I ordered my Xs Max and was fine from day one on. Had it till today.
If another customer is better served in getting one of these phones I’m not happy with them all the more power to them.
Would be interested to know if there is any truth to post launch area phones say weeks later having fewer issues as production has peaked and can lower to a normal pace.

 

[Miltz]

This year’s screen is much more accurate and yes warmer, but not yellow or even close. Last year my screen was on the cooler side. This is compared to my Rentina Mac Display that’s calibrated.

 

[Wide opeN]

I can report some behavior from one of my Apple stores. After showing the screens such as the below with white debris under the glass or the screens being uneven on gray the store management said that if I bought two replacement devices I needed to inspect them in front of them before leaving to ensure I’m perfectly happy with them and if there was any issue and they could not see it they would refuse to return them. Attached are photos of what was the issue and store management indicated they could not see them. Very disappointed after driving 40 min each way. Needless to say I did not buy them in the event they would claim they cannot see anything given they already couldn’t see what is pictured below. This stuff really irritates me.

Yep, Apple is a victim of their own success and pricing strategies with this crap. I don't feel sorry for them one bit.

People, are literally paying THOUSANDS of dollars per device for these phones. Maybe, perhaps not literal perfection, but there shouldn't be anything obvious. LIKE FRFR!!!

 

[iamdman]

One last thing. I got home today and turned off the auto brightness and the display looks better than my XS Max. I’m wondering if it’s a software thing causing the display to have such a dingy color. As soon as I turn off auto brightness it looks 10x’s better. I prefer having auto brightness on, but I’m wondering if this is an issue that can/will be fixed.

This is EXACTLY my experience as well that I had mentioned yesterday. Once I turn off auto brightness my display is way better. And I went to Apple store and compared like 5 display pro max models and with auto brightness unchecked in all those five units my display was much better than all of them and at max brightness mine was super bright compared to them.

At least in my case I think my panel is good and it’s the auto brightness that’s making it look dingy and so I am hesitant to play the panel lottery.

 

[symphony]

I don’t need to chill. I’m not being OCD about a phone screen.

But you do need to chill, no need to get hung up on other people’s problems.

It has nothing to do with being OCD lol, especially if people’s iPhone 11 Pro models have noticeable piss yellow screen. It’s certainly more yellow than it is considered ‘white’. But go ahead and just label it a mental illness problem!

 

[VSMacOne]

1. Holy cow!! Everybody go turn off Auto-Brightness in Accessibility and watch your screen go really really bright after 5 seconds. It’s impressive how bright this Pro screen gets. I’m also quite intrigued by turning off Auto Brightness because it seems to have affected my True Tone sensor. My lighting hasn’t change yet True Tone is not as warm as when the brightness was set on auto.

2. My first 11 Pro Max arrived Friday and had a terrible screen. It had a weird green tint that made the whole thing look so washed out. It gave me a head ache. Saturday morning I got it replaced at Apple and have a much nicer screen now. Its so much brighter than my XSM from last year! Outside performance is much improved form last year. I just wish the OLED screen would be easier to calibrate consistently across the board. Maybe one day ...

 

[kre62]

This year’s screen is much more accurate and yes warmer, but not yellow or even close. Last year my screen was on the cooler side. This is compared to my Rentina Mac Display that’s calibrated.

is it your position that every single pro has the exact same color calibration and color temperature, with no variance whatsoever?

 

[PanAm-L1011]

But you do need to chill, no need to get hung up on other people’s problems.

It has nothing to do with being OCD lol, especially if people’s iPhone 11 Pro models have noticeable piss yellow screen. It’s certainly more yellow than it is considered ‘white’. But go ahead and just label it a mental illness problem!

People are returning several phones. It’s so apparent that people get a phone and the first thing they do is look for problems. If you’re going to be THAT adamant about finding a problem, you are going to find one.

 

[garethjs]

are generally all warmer this year according to Erica Griffin.

I bought 3 iphones, 1 was greenish dull, 1 is cool but top is a different shade from
Bottom, 1 is close to being perfect but overall warmer than my perfect XS Max

 

[symphony]

People are returning several phones. It’s so apparent that people get a phone and the first thing they do is look for problems. If you’re going to be THAT adamant about finding a problem, you are going to find one.

Because people who spend over $1000 (and nearly $2000 for 512 GB) want to make sure they’re getting their money’s worth. That is normal. You are a careless klutz if you don’t bother to inspect expensive purchases.

Get it through your head, these yellow displays are prominent, they’re not subtle, they’re completely wrecking the white point. You don’t need to look for this problem, it’s completely obvious to some people that there is something wrong with the color temperature of the display from just glancing at it.

 

[adam1080]

One last thing. I got home today and turned off the auto brightness and the display looks better than my XS Max. I’m wondering if it’s a software thing causing the display to have such a dingy color. As soon as I turn off auto brightness it looks 10x’s better. I prefer having auto brightness on, but I’m wondering if this is an issue that can/will be fixed.

Well, thanks for the tip!!

My Pro was definitely warmer than my X(which I can live with because I do believe it might be more accurate), but it was significantly dimmer than my X when both were set at highest brightness. Like, it was a lot dimmer and upsetting.

I turned off the auto brightness setting on both and BLAMO! Pro is now much brighter than my X. I hope iOS 13.1 update fixes this amongst over bugs.

 

[OTACORB]

My experience with these new phones is that initially look a bit yellower, but after use they tend to get more natural looking. The mistake is to continually compare them with other phones side by side. Trying to match another phone color tint is really hard to do. My understanding is all these iPhone have Samsung panels and basically it's the luck of the OLED draw in terms of tint. One can drive themselves with a lot of effort to match instead of just enjoying what they have. Don't get me wrong I've seen some yellow ones that just had to be returned, but for the most part it's not that it's just people being particular and returning phone after phone trying to match a specific tint.

 

[garethjs]

I’m spending $2500AUD on a 512gb model, if anything the one aspect I look at the most is the screen. It’s unacceptable if it’s off.

 

[Broken Hope]

Are you guys like this with other purchases? Cars, houses?

 

[AndrewR23]

You cant compare a 1000$ device to a 15-20000$ car and 300,000$ + houses Lol.

 

[Broken Hope]

You cant compare a 1000$ device to a 15-20000$ car and 300,000$ + houses Lol.

I mean are they even worse, do we have people that return their car 16 times for minor issues? Or is it just Apple that is supposed to be perfect every time?

 

[StellarVixen]

Apple calibrates their OLED screens to be of warmer color. Go to Accessibility settings to adjust screen to cooler temperature.
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are generally all warmer this year according to Erica Griffin.

I bought 3 iphones, 1 was greenish dull, 1 is cool but top is a different shade from
Bottom, 1 is close to being perfect but overall warmer than my perfect XS Max

XS Max is still warm. Try to compare it to any pure white on LCD screen, side by side.

 

[Jim McN]

Apple calibrates their OLED screens to be of warmer color. Go to Accessibility settings to adjust screen to cooler temperature.
[automerge]1569236289[/automerge]

XS Max is still warm. Try to compare it to any pure white on LCD screen, side by side.

I thought that accessibility setting "Colour Filters" is as per its name rather a filter than a proper screen calibration, isn't it?

 

[YellowApple]

I am very disappointed with the screen on the iPhone 11 Pro. It is yellow and dingy. I compared it side-by-side with my X, which is white and perfect. Why do they downgrade these displays? Is it to increase battery life? I would much prefer to charge the phone more often and have a crisp display. ONE MORE THING. Has anyone noticed that when comparing the iPhone 11 Pro to an X, the characters in the list of text messages (before you actually open a particular text message) are lighter than before? It is a very light, light gray. The font is not as dark as before. It's disturbing that when paying this much for a new iPhone the display is yellow (when they clearly know how to do it right - as they did with the X), and that you have to squint to try to read the text previews because the font is so much lighter than before.

 

[StellarVixen]

I thought that accessibility setting "Colour Filters" is as per its name rather a filter than a proper screen calibration, isn't it?

I agree, it's a workaround, but it gets the work done for those who really cannot stand warmer screen.

 

[frostrambler]

My new iPhone 11 Pro Max also has a yellowish tint to the whites, especially noticeable on a greyish screen, the grey looks almost yellow. Comparing it to my friend's iPhone X, an iPhone Xs, and heck almost any other display I have, it is noticeably yellower. I want to go exchange it for another, but does anyone have a good display on a iphone 11 pro? If this is just across the board that Apple made a design decision, I'd live with it, but otherwise I miss the "bluer" crisper white of my iPhone XS Max (traded in). Its very jarring and when I noticed it, I went here and saw others with the same issue.

My biggest concern is though, if there are none in stock around me, and I have no current cell phone, how am I going to get a replacement? I have the green 64gb unlocked model.

 

[netnative]

1. Holy cow!! Everybody go turn off Auto-Brightness in Accessibility and watch your screen go really really bright after 5 seconds. It’s impressive how bright this Pro screen gets. I’m also quite intrigued by turning off Auto Brightness because it seems to have affected my True Tone sensor. My lighting hasn’t change yet True Tone is not as warm as when the brightness was set on auto.

I tried that. After a few seconds, my 11 Pro Max looked brighter than my Xs Max even if the display of the 11 Pro Max remained warmer than the display of the Xs Max. However, if I also disable Auto-Brightness on the Xs Max, the display of the Xs Max will again look more vibrant vis-a-vis the display of 11 Pro Max. If the display of the 11 Pro Max is better (brighter and with a higher contrast ratio) than the display of the Xs Max, it should not be that I am more satisfied with the display of the Xs Max. Besides, I need Auto-Brightness. As ambient light conditions change, I do not want to be bothered with adjusting the brightness of the display.

 

[Stephaneslb]

Just got my iPhone 11 PRO and have the same problem... Yellow tint on the screen and there seems to be less brightness than on my iPhone X.
Should I wait and see if it gets better with time (dry glue?) or should I ask for a replacement...? So annoying this whole stories...