Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Apple At-Home Advisor... (Part 2)

X

Xxx999

macrumors newbie
Sep 10, 2015
2
0
Lina87 said:
I'm not trying to scare anyone! I'm just telling you my experience! You have been working a couple of months so come back in a couple of years and give your experience. I LOVED my job which is why I stayed for two years, iTunes chat is all customer service and for the most part your customers are happy but it can be a little stressful at times taking a couple chats at a time. As for the schedule let me tell you how it really works. You choose either a 8 hours shift with an hour lunch or a 10 hour shift with an hour lunch. The schedule bid is every 6 months (which the last time they have kept extending shift bids and 6 months turned into 9 months) and you're going about 30 choices and you list which one you prefer from 1-30 and so on (Which is the same for everyone no matter if you're new or have been working 2 years) . Then they choose the schedule you receive a few weeks before the schedule starts. I worked 8am-7pm Off wed, thur and friday but most do not get days in a row off at first. It's luck of the draw if you receive the bid you want or weekends off etc....Everyone who started with me 2 years ago we were all still on the same team and the day I quit 3 people had been promoted out of the 25 of us in two years if that says anything. They play favorites and if you're not one then don't expect a promotion within the first couple of years.

As for holidays you won't have any point blank, I missed every Christmas and Thanksgiving for this job (unless you're scheduled day off lands on a Holiday) and it just wasn't worth it anymore for me. They pay hourly by the cost of living and my state is the lowest of course so some people on my team who live in NY are making several more an hour by doing the same job as I did. There is little to no communication from management after a certain time they just fall off and i found it hard to get responses back unless it was negative. You receive Holiday and sick time to use which was awesome but if you have something in your life to do heath and your family they don't consider anything you still receive points. For example if you're more then 4 minutes late from lunch you receive some points and when you hit a certain amount you get an attendance warning, doesn't matter what was going on. Our team was number 1 out of iTunes for the whole first year and it meant nothing. Besides a few shirts and ridiculous gifts they send you I know nothing to show but the experience I gained.

You can go off of what people are saying that have been there for a short time period but I know several of my team are not happy but have decided to stay for the time being. They are took our big 27inch macs and sent us two smaller refurbished macs that don't work well and I have had to send back for a replacement 2 times since receiving them. Tech issues with the tools are a whole other issue. Don't get me wrong I don't regret this job at all because every single resume I sent out I received an interview because of working for Apple for 2 years. I just telling you it's not all that great as everyone is making it out to be at least it wasn't for me which is why I decided to quit.
Click to expand...
I tried to Pm you but it wouldn't allow. Can you PM me?
 
A

aNe082104

macrumors member
Aug 12, 2015
40
26
are_you_a_recording said:
Congrats!!! The amount of time you had to wait makes me hopeful!!! Good luck!
Click to expand...
Thanks!! I was so nervous constantly checking my phone for the dreaded thanks for playing email. Especially after 15 days since my last interview when I saw that others were offered the position 3 days later. hopefully you will get the offer call too and we will be in the same training class together!!! :)
 
photog4life

photog4life

macrumors member
May 6, 2015
72
43
macaine said:
Does that mean you got your OK, Jay? I just initiated the BGC. Anyone for the November class complete the BGC yet? And (if so) how long did it take to hear?
Click to expand...

I am supposed to be in Nov. Class and have completed BGC, no call yet though after. It's been one week today since my BGC showed completed.
 
  • Like
Reactions: aNe082104
M

macaine

macrumors newbie
Sep 10, 2015
6
9
photog4life said:
I am supposed to be in Nov. Class and have completed BGC, no call yet though after. It's been one week today since my BGC showed completed.
Click to expand...

Good to know... There is no reason for me to worry, (I've passed 4 BG Checks over the past few years, no criminal record, etc) But I'm going to stress until it's all finalized anyway... 'cause that's just how I roll
 
  • Like
Reactions: photog4life and aNe082104
J

Jayhizzle21

macrumors newbie
Aug 8, 2015
12
7
macaine said:
Does that mean you got your OK, Jay? I just initiated the BGC. Anyone for the November class complete the BGC yet? And (if so) how long did it take to hear?
Click to expand...
No, no call yet. That's what they told me when the process was started that I'll be in an October training class. I've passed multiple background checks in the last couple of years including one another from hireright so I know it shouldn't really be an issue but, never can be sure until they say you are good to go.
 
A

aNe082104

macrumors member
Aug 12, 2015
40
26
I just submitted my BGC. I'm so thankful and blessed that all this is almost over. HireRight has processed a BGC for me in the past with no problems but I'm still nervous until the official offer call comes. How long has it taken everyone else to get their official call after the BGC completed?? I can't wait till November so I can start working for
 
  • Like
Reactions: photog4life
J

Jayhizzle21

macrumors newbie
Aug 8, 2015
12
7
aNe082104 said:
I just submitted my BGC. I'm so thankful and blessed that all this is almost over. HireRight has processed a BGC for me in the past with no problems but I'm still nervous until the official offer call comes. How long has it taken everyone else to get their official call after the BGC completed?? I can't wait till November so I can start working for
Click to expand...
I've well my BGC showed as completed August 17th, my start date is supposed to be in October, I haven't yet received the post BGC call, though I expect the apple announcement may have held up some things. Congrats on getting this far, like you I'm excited to get started once I get the call.
 
Last edited:
  • Like
Reactions: aNe082104
photog4life

photog4life

macrumors member
May 6, 2015
72
43
Jayhizzle21 said:
I've well my BGC showed as completed August 17th, my start date is supposed to be in October, I haven't yet received the post BGC call, though I expect the apple announcementioned may have held up some things. Congrats on getting this far, like you I'm excited to get started once I get the call.
Click to expand...

You are more patient and calm then me, I can't imagine it taking that long! I don't get it, but either way along for the ride! :)
 
  • Like
Reactions: Da Le and aNe082104
A

appleguy93

macrumors newbie
Oct 5, 2014
3
0
Has anybody ever had another opportunity to get another Apple interview. I had an interview in October of 2014 and did not make it past the second interview. I now really want to try again and I can't seem to get a reply back. I have applied to every posting since the beginning of June of 2015. Does anybody have any tips or suggestions on getting another interview?

Thanks for your help!
 
AQHA

AQHA

macrumors newbie
Aug 5, 2015
5
1
Air Force Base
Congrats to those who have completed the hiring process and are awaiting their time to train!

Anyone else slated for Oct. 12 start date?

AQHA
 
V

Voluptuouz_Apple_Kurvez

macrumors newbie
Sep 11, 2015
3
4
Michigan
Hello! I have been reading this forum since I got the call for my first interview all the way up to the day I had my third interview! I got my offer call yesterday! :-D My training class is slated to start in November. I am waiting on my BGC email.
 
  • Like
Reactions: aNe082104
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom