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Apple At-Home Advisor...

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Sjbuckeyes

macrumors regular
Sep 3, 2012
199
0
mrp1bb said:
I had all but given up hope but my original class starting 10/8 . Just got a call from Apple informing me I got the job starting 10/29 !:apple:
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So some 10/8 people are being put in later classes? My friend has hope then, she was slated for 10/8 but hasn't heard anything. I'm slated for 10/22 and haven't heard yet either :(
 
T

Techmom

macrumors newbie
Sep 5, 2012
11
0
Yippee!

Got the background check completed and all came out well. Received an offer call asking if I was still interested in the position. All I could think was "Well DUH of course" lol ... All set for the 11/5 training class! I have to provide proof of my phone/internet service to make sure it meets requirements..does anyone know if we just send a copy of the bill or should I contact my provider? I am sooooooo uber excited I could poop twice and die lol :D
 
famous600

famous600

macrumors 6502a
Apr 8, 2010
705
1
TohruRokuno said:
Interview is over! I'm very much relieved. My interviewer said that I should know one way or the other by mid-week, Friday at the latest.

He also confirmed for me that the extra phone line needs to be operational by the first day of training, and that my position is CPU support - no iOS, Apple TV, Airport Express, etc.
Click to expand...

We are in the same boat! Did your interviewer have a shaved head?
 
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intelexence

macrumors newbie
Oct 1, 2012
4
0
Louisville, KY, Still haven't heard back

Has anyone here applied for the at home advisor position in Louisville, KY. I applied through the apple jobs website on 9/24 and besides the automatic email thanking me I haven't heard anything. I have a pretty strong I.T. background and some customer service experience and thought this would atleast get me an interview. Just wondering how long I should expect to wait. Maybe I'm just being impatient. Any help is greatly appreciated. Thanks :)
 
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TohruRokuno

macrumors newbie
Sep 17, 2012
15
0
famous600 said:
We are in the same boat! Did your interviewer have a shaved head?
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Either that, or short hair. I don't know if his webcam was laggy or if it's because I had to use my Asus netbook for the video call, but he was usually a blur of pixels.

He had a lot of books on shelves behind him, I can tell you that.
 
famous600

famous600

macrumors 6502a
Apr 8, 2010
705
1
TohruRokuno said:
Either that, or short hair. I don't know if his webcam was laggy or if it's because I had to use my Asus netbook for the video call, but he was usually a blur of pixels.

He had a lot of books on shelves behind him, I can tell you that.
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Well good luck! Tell me if you get your BC email!
 
M

marcotoursusa

macrumors newbie
Oct 1, 2012
8
0
Kutztown, PA
intelexence said:
Has anyone here applied for the at home advisor position in Louisville, KY. I applied through the apple jobs website on 9/24 and besides the automatic email thanking me I haven't heard anything. I have a pretty strong I.T. background and some customer service experience and thought this would atleast get me an interview. Just wondering how long I should expect to wait. Maybe I'm just being impatient. Any help is greatly appreciated. Thanks :)
Click to expand...

Looks like we are having the same "problem". I applied 9/25 for Allentown, PA and haven't heard anything yet either. Hopefully they don't let us wait that long! With the holidays approaching you would think they need more advisors too! Let me know if you hear anything. I'll do the same for you. And going through all this information posted on the forum gives you so much valuable information already. Good luck!
 
C

citykitty865

macrumors member
Oct 1, 2012
39
0
Any advise on questions for 3rd interview? I have 3rd interview scheduled for Wednesday. I have read through entire thread and noted lots of 1st and 2nd interview questions, but not too many on the 3rd interview w/ hiring manager. This forum has been very invaluable on the process and I appreciate all of the information. Hoping to join some of you soon in a training class! Thanks! :apple:
 
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sk2bbb

macrumors regular
Aug 31, 2012
141
0
citykitty865 said:
Any advise on questions for 3rd interview? I have 3rd interview scheduled for Wednesday. I have read through entire thread and noted lots of 1st and 2nd interview questions, but not too many on the 3rd interview w/ hiring manager. This forum has been very invaluable on the process and I appreciate all of the information. Hoping to join some of you soon in a training class! Thanks! :apple:
Click to expand...

just smile and keep looking interested

they dont care about your technical skills


pretend like you're getting hired as a wal mart greeter
 
K

koolaid-drinker

macrumors 6502
Sep 20, 2012
457
22
Kingsport,Tn
wal-mart-greeter-7959.jpg
 
AngryGerbil

AngryGerbil

macrumors 6502a
Aug 26, 2012
630
1
SCIONTX said:
CPU support is AppleCare. I guess you mean you're surprised to learn you're not supporting iOS devices (iPad, iPhone, iPod Touch).
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CPU is the support group for all of the desktops and laptops. AppleCare is the general term for ALL support groups, CPU, iOS, iTunes, OSX Server etc. I'd really be surprised if a new hire got on the CPU support team because a lot of current employees want to work that cue... primarily because it's more tech and less customer service. Most of the new people go in the iOS (mostly iPhone) support group.

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sk2bbb said:
just smile and keep looking interested

they dont care about your technical skills


pretend like you're getting hired as a wal mart greeter
Click to expand...

I never thought I's catch myself agreeing with sk2bbb but he/she is spot on here. Just be personable, show a desire to learn and know how to turn on a computer and you'll do fine.

Technical know-how is NOT a requirement for this job.
 
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AngryGerbil

AngryGerbil

macrumors 6502a
Aug 26, 2012
630
1
Pilot DC said:
I'm in CPU as well, which I am happy about.
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Congrats! You guys lucked out... everyone wants to get on the CPU team, including me. I'll try and stick it out with iOS but I already started sending resumes out again. This is an OK work from home gig but I am NOT a customer service type.
 
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intelexence

macrumors newbie
Oct 1, 2012
4
0
Thanks

marcotoursusa said:
Looks like we are having the same "problem". I applied 9/25 for Allentown, PA and haven't heard anything yet either. Hopefully they don't let us wait that long! With the holidays approaching you would think they need more advisors too! Let me know if you hear anything. I'll do the same for you. And going through all this information posted on the forum gives you so much valuable information already. Good luck!
Click to expand...

Thanks for the info:), i'll definitely let you know if I hear anything. I'm very thankful for this thread, it's nice to know what to expect when going through the hiring process. Also, I googled Apple at home advisor interview questions, copied down every one and typed out my answers for them, so I would be prepared. I tend to over plan things:p

On a side note, I did get an email for an invitation only hiring event at my local apple store, but it's an hour drive each way for me and I'd much rather work from the comfort of my own home.
 
famous600

famous600

macrumors 6502a
Apr 8, 2010
705
1
No hireright email after the final interview yesterday. Seems most everyone got one a few hours later :(

Never mind. Just got it and away it goes!
 
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K

koolaid-drinker

macrumors 6502
Sep 20, 2012
457
22
Kingsport,Tn
AngryGerbil said:
Congrats! You guys lucked out... everyone wants to get on the CPU team, including me. I'll try and stick it out with iOS but I already started sending resumes out again. This is an OK work from home gig but I am NOT a customer service type.
Click to expand...

I was told that I would be in CPU support group as well.
All of my technical questions were related to OSX , nothing on IOS.
 
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