Sorry for not responding sooner. I think it was about a week, but I didn't track it. I just sat tight.Congratulations!!!!! How long did you wait for your background check?
Sorry for not responding sooner. I think it was about a week, but I didn't track it. I just sat tight.Congratulations!!!!! How long did you wait for your background check?
I've been meaning to return here to scan new messages...
Have gotten in to the MyPage account and poked around, looked at some of the tutorials and videos.
Am waiting for the 'early Christmas'. Am working with my roommates to get the vanilla phone line set up.
When doing the I9, I went to the local Apple store and had them process it. I noticed a tall dude in a loose mood carrying a white Apple packet like mine, and struck up a conversation (HEY, E!) I hope his I9 was done better than mine, because mine did not past muster with Apple, so I had to go to my Credit Union and have it done again w/ notary. The redone paperwork was accepted.
I guess my lurking fear is what scraps I've heard about quotas of selling - or at least trying. I'm old enough to know me, and I know I am not a salesman, no way, no how.
Oh well, it's just great to know work (and the rewards thereof) is just 8 days away. I've been musing on ways to spend the money I haven't yet made.
Best to all!
I guess my lurking fear is what scraps I've heard about quotas of selling - or at least trying. I'm old enough to know me, and I know I am not a salesman, no way, no how.
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You are definitely not an Apple fanboy wannabe!
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NOW, this is the best one so far! You've top sk2bbb, the image expert! I love it! LMAO!
This. They will stress empathy over and over again. The really successful reps are the ones that 1. walk, talk and breathe Apple 2. have a pleasant and cheerful phone presence and 3. have above average soft skills*. I have no idea why they hired me because I am none of the above. I would not have hired me but I wasn't the one interviewing me. I'll do the best I can until I can jump back into network admin stuff but I'm a tech guy, not a customer service type.
* soft skills include being convincingly empathetic
The apple store I went to was very helpful, took me in the back office and knew exactly what to do, the manager was really fast and emailed everything to HR. She had me call HR while I was there and gave me a fedex envelope to put everything in. Everyone one there was very nice and friendly.
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Their quota is very small something like 2% from what I heard, shouldn't be a big deal. The job isn't about being a salesman, its about educating the customer and selling the value of apple.
the day a group of yall tell the supervisor "we're quitting"A couple people from work have gotten offer calls for nov 5th.
My problem is that there is no Apple Store within 2 hours of me.
I live in East Tennessee (Tri Cities) and closest store is in Knoxville which is 2 hours away.
That's because almost all of the AHA stuff is managed from the Austin, TX Apple campus.
This. They will stress empathy over and over again. The really successful reps are the ones that 1. walk, talk and breathe Apple 2. have a pleasant and cheerful phone presence and 3. have above average soft skills*. I have no idea why they hired me because I am none of the above. I would not have hired me but I wasn't the one interviewing me. I'll do the best I can until I can jump back into network admin stuff but I'm a tech guy, not a customer service type.
* soft skills include being convincingly empathetic
Did you get an email? Check your junk folder. If you didn't get a thanks for playing email just get in touch with your recruiter.
AG, they hired you for a reason LOL. The interviewer had to see something in you and obviously you didn't rub them the wrong way. You may not be an Apple fan but at least you've got your foot in the door. You like many of us will do our time and hopefully move into department that we really want to be in. Well that's my goal at least. I hope you are able to move up to tier 2 or tier 3 support or even network admin.
I got my foot in the door in tech 25 years ago, this is a demotion for me but because of my current circumstances it's one of the few bona fide jobs I can do from home. As an AHA, your upward mobility with Apple is somewhat limited. There is tier 2 as well as mentor/trainer but to go beyond that you'd almost have to be close to one of their campuses. Most of the team managers that I've met come from a customer service related jobs, not tech. As far as a network admin job there are very few Apple based networks that I'm aware of , even still, its a long jump going from supporting iPhones to managing servers.
Wondering if I should move from Dallas to Austin. Naaaaa, Austin is a bit too "artsy" for me.
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With you 110%, but I'll fake it and hopefully move into a higher tier, or even better, a network admin position.
Final interview went well. I was surprised to learn I was interviewing for CPU support and not AppleCare as I was led to believe. Now fingers crossed for the BC email! How long does that usually take?
CPU support is AppleCare. I guess you mean you're surprised to learn you're not supporting iOS devices (iPad, iPhone, iPod Touch).
Spoke to hireright, who's had my background request since 9/18. They said its to be completed by 10/4 but still hasn't got a response from Meigs County where I had a speeding ticket. So to them and Apple it shows a court record that they can't verify. As of today that county has yet to respond to multiple request. I have a feeling it will come back incomplete because some government worker is incompetent. I called the clerk or courts and was placed on hold for 20 minutes because nobody knew what to do or how to answer my question. Any suggestions?
My interview is in a half-hour. nervous~
The interviews are the easy part the wait for background results are hardMy interview is in a half-hour. nervous~
The interviews are the easy part the wait for background results are hard
The interviews are the easy part the wait for background results are hard
I'm just really curious if anyone on here is from PA. It seems to me that the job has been posted at least 3 times and I'm wondering if there has been any contact from Apple.
Thanks everyone.
Congrats to those who were hired and good luck to all still going through the process.