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subzero123

macrumors regular
Jun 29, 2010
127
59
Freaking forgot to select that I DIDNT have a trade in with apple so that I could trade my iPhone X into ATT for the 800 credit. Wonder if ATT will let me do it later once the new phone arrives at a store and still get the credit
 

rayricepudding

macrumors regular
Sep 26, 2012
106
26
Due to the Apple Store app glitching out, I somehow ordered two phones on AT&T installment plans for the SAME LINE. Fortunately, AT&T is only showing that one of my upgrades/lines has been impacted, so I'm fortunately not using two upgrades, just one. Will I be able to cancel one of them online? Currently, no changes can be made to the orders...
 

geekiemac

macrumors 65816
Feb 13, 2016
1,233
3,978
Ordered @ 14:02 CET and got an Oct 23 delivery, 12 Pro 256GB pacific blue! Website was up faster than store on iPhone X.
Funny, for me it was the exact opposite. Apple Store app on iPhone X was faster than the website!
Ordered at 14:04 CET and managed to get a delivery on Oct 23.

However, I currently see no estimated delivery data in my order. Anyone else does see that after ordering?
Order confirmation email mentions delivery on Oct 23 for the iPhone and Oct 20 for the transparent case.
 

VermontsFinest

macrumors 6502
Sep 16, 2020
375
812
Freaking forgot to select that I DIDNT have a trade in with apple so that I could trade my iPhone X into ATT for the 800 credit. Wonder if ATT will let me do it later once the new phone arrives at a store and still get the credit
Yikes. If you ordered through Apple, it is unlikely that ATT will be able to do anything on their end aside from giving you a gift card or account credit for whatever the current value is. Reach out to Apple ASAP and see if they can do anything on their end.
 

RyCan3

macrumors 6502a
Jun 13, 2010
632
492
Technically if you do online orders you have a 28 days. So 14 days from 10/23/2020 is 11/6/2020. I will process the online return on 11/5/2020 as the orders usually wonky on pre-order day. They then give you additional 14 days for them to receive it. So when you process the return on 11/5/2020, it will show you when they need to receive it by. So 11/19/2020 when they need to receive it.
I suspect that if we did the iphone upgrade program, we would need to probably make the decision sooner. My plan was to try the pro for like 5 days before fully making a decision. If I want the bigger screen, I will return the 12 pro and keep my 11 pro max until preorders start for the 12 pro max.
 
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Pipper99

macrumors 68040
Aug 14, 2010
3,823
3,772
Fort Worth, TX
alright got an Oct 23 delivery, 12 Pro 256GB pacific blue!
When can we expect the status to move to "Preparing to Ship"??

Ha! It didn’t take long to get this question. The Processing and Preparing to Ship phases cause a lot of consternation. It’ll probably be Sunday or Monday, but you’ll see a bunch of anxiety here as we obsessively check our orders. All part of the fun. ?
 

Norre8

macrumors 6502a
Sep 27, 2018
621
478
Lol everyone asks me that! It’s just easier for me to workout before work (7am) so I’ve just been forcing myself up at 4. I’m not even working this week (mandatory one week furloughs), yet here I find myself up at an ungodly hour ??.
I do 6AM, 4AM is a little crazy
 
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macher

macrumors 68040
Oct 13, 2012
3,341
1,728
I got on AT&T’s website about 5 mins before start time of the preorder. Selected the iPhone 12 Pro / 512 / Pacific Blue and my ship time is November 2nd - November 9th yet on Apples website if I would have gone through there ship times were October 23rd. I have a feeling AT&T’s ship date is not correct.

You should always order thru Apple lot less hitches.
 
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JBryan84

macrumors regular
Jul 6, 2011
171
3
Order placed through Apple store app. 128gb iPhone pro Graphite delivery for October 23rd. My issue is the shipping address does not show what unit I’m in for some reason. Shows full address and unit (blank). Will I be able to update this later or by calling Apple? I tried to call and text customer support but they are unavailable right now.
 

noahc

macrumors regular
Oct 12, 2005
163
69
90+ minutes later and I can still order for pickup the day of launch at the Apple Store locally. I'm not sure what my schedule will be that day, so will probably keep my delivered phone instead of picking up locally but clearly there is good inventory.
 

BranCracker

macrumors member
Oct 15, 2020
64
26
Canada
Order placed through Apple store app. 128gb iPhone pro Graphite delivery for October 23rd. My issue is the shipping address does not show what unit I’m in for some reason. Shows full address and unit (blank). Will I be able to update this later or by calling Apple? I tried to call and text customer support but they are unavailable right now.
Order history (and site) is understandably wonky right now; be a bit patient, these phones won't ship till next week ;)

90+ minutes later and I can still order for pickup the day of launch at the Apple Store locally. I'm not sure what my schedule will be that day, so will probably keep my delivered phone instead of picking up locally but clearly there is good inventory.
The Pro jumped to November pretty quick, but I'm surprised to see the 12 still shows the 23rd for delivery
 

Shadowbech

macrumors G3
Oct 18, 2011
9,038
5,894
Or you can go to the store get ur hard earned money right away!
Yes, that's if your apple store is open. If it's temporarily closed then you have to return it via online, unless you want to waste a trip that far out that is closest to the apple store near you.
 

4sallypat

macrumors 601
Sep 16, 2016
4,035
3,785
So Calif
Ugh! Would appreciate it if you can find free code for me please haha
It expired last month:
Screen Shot 2020-10-16 at 6.42.21 AM.png
 

sancho-p

macrumors member
Sep 28, 2007
49
52
New York
Ha! It didn’t take long to get this question. The Processing and Preparing to Ship phases cause a lot of consternation. It’ll probably be Sunday or Monday, but you’ll see a bunch of anxiety here as we obsessively check our orders. All part of the fun. ?
ok thanks so now 2-3 long dry days of waiting for the status to change ??!!
 

JSB1540

macrumors 6502a
Apr 24, 2015
533
255
App Store kept hanging when using ApplePay - Browser was up before app store - no problem with browser - 12Pro 256 Pacific Blue - delivery 23rd. Email came 8:12 EST
 

4sallypat

macrumors 601
Sep 16, 2016
4,035
3,785
So Calif
and continuously have to explain how to sign up and how to have the package held for pickup at the UPS Customer Center/hub (not the UPS Store) rather than wait at home all day. ?
This time around, I am having the iPhone re-routed to my work place at no charge (Premium membership)
Screenshot 2020-10-16 at 6.06.08 AM.png
 
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bevsb2

Contributor
Nov 23, 2012
4,986
15,104
Did everyone get standard delivery for their iPhone Order????
While waiting for Verizon approval my date slipped to Oct 28-30 so I chose express shipping, but not sure that makes any difference. And I thought gold would be the least popular choice and easy to get. :(
 
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ShadowGuardian87

macrumors 6502a
Sep 23, 2020
797
1,344
Virginia
Not really. iPhone 11 Pro. Near busy DC area. I decided the morning of the release to get one for my wife. Pick the wrong color then order another one on the spot and waited an hour at the mall to pick up. Most people are not aware of the pick up service. They either do it online or just go to the Apple store and wait in line.

so I basically was able to get two phones on release day.

Are you talking about Tyson's Corner mall Apple Store in Tysons, VA? I recently found out that was the first Apple store in the world (Steve Jobs even was there opening day in 2001). I live like 3 hours from there since its on the outskirts of D.C. Always like that Apple store but didn't know it was the first one. Seems weird Apple doesn't consider that to be their flagship store instead they use the NYC one.
 

zaccor

macrumors regular
Feb 3, 2011
121
56
This was very smooth. Set up everything in the Apple store app, got on at 7AM, finished the order. Easy as pie. 128GB iPhone 12 Pro in Pacific Blue. Ordered a Berry silicone magsafe case, magsafe charger, and 20W adapter. Ordering the X three years ago was a lot more involved!

Can't wait for next Friday.
 
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