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mrcel

macrumors newbie
Sep 18, 2016
26
21
Got a confirmation mail for 10/23, but no delivery date is visible in the app or on the website. That's driving me nuts. Anybody else with this?
 

dyfine

macrumors 6502
Jul 10, 2008
256
145
Finally order placed for Poppy and black wallets, Magsafe charger and blue and kumquat silicone cases :)
What delivery dates did you get for the wallets? I went back in around an hour after the store opened and my blue wallet has delivery of 11/17-11/24 (to the US)
 
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Technically if you do online orders you have a 28 days. So 14 days from 10/23/2020 is 11/6/2020. I will process the online return on 11/5/2020 as the orders usually wonky on pre-order day. They then give you additional 14 days for them to receive it. So when you process the return on 11/5/2020, it will show you when they need to receive it by. So 11/19/2020 when they need to receive it.
Or you can go to the store get ur hard earned money right away!
 

Paco II

macrumors 68020
Sep 13, 2009
2,288
706
I wish I could say the same. It wasn't at all painless for me. Used the Apple Store app. Lots of error messages. Hung during checkout twice. Final time it hung during Apple Pay payment. Had to cancel. But then get email confirm. So I think I got my order in. But not 100% sure. Order history on the site is saying it can't show orders right now.
 

Fafa2e

macrumors newbie
Dec 9, 2014
23
3
Ordered from Apple Store - Pacific Blue Pro 256GB - Delivery 10/23.
Also Ordered Separately - Clear Case, MagSafe Charger, 20W Power Adapter (Delivery 10/21) and MagSafe Baltic Blue Leather Wallet (Delivery 11/3-11/10).
iPhone on Apple Card 24-month Payment Plan
Accessories with One-time Payment
 

EW406

macrumors 6502
Oct 28, 2017
300
569
Montana
Got a confirmation mail for 10/23, but no delivery date is visible in the app or on the website. That's driving me nuts. Anybody else with this?
Give it some time. If your email says 10/23, itll be 10/23. Their system is a bit bogged down right now. If you check in 2-3 hours itll be there.
 

ksujoel

macrumors 65816
Sep 13, 2015
1,318
3,166
Kansas
Noticed the Apple app has been a bit glitchy now. Usually, when you go to the top page and you have an order pending, there will be a box there that shows the status of your order - I haven't noticed it on my app, yet. I'm sure it will show up, at some point.

Tried to place an order for a MagSafe charger, but every time I click the PAY button, it just hangs up. I'm sure the site is just bogged down by all the traffic and it will sort itself out soon.
 

EW406

macrumors 6502
Oct 28, 2017
300
569
Montana
Noticed the Apple app has been a bit glitchy now. Usually, when you go to the top page and you have an order pending, there will be a box there that shows the status of your order - I haven't noticed it on my app, yet. I'm sure it will show up, at some point.

Tried to place an order for a MagSafe charger, but every time I click the PAY button, it just hangs up.
I had the same issue after ordering my phone to go back and get a 20W brick and magsafe charger. Hung constantly on the payment choice screen. I pulled out my iPad Pro and ordered on there and it magically worked like a charm. Not sure why? maybe just dumb luck.
 
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aajeevlin

macrumors 65816
Mar 25, 2010
1,427
715
I am surprised. My local apple store still have in store pick available for the 12 Pro in Pacific Blue (256 GB) for launch day ( next Friday). Never seen that with any iPhone usually pre orders would already be pushed back by now. Everyone must be waiting on the 12 Pro Max and 12 mini.
Not really. iPhone 11 Pro. Near busy DC area. I decided the morning of the release to get one for my wife. Pick the wrong color then order another one on the spot and waited an hour at the mall to pick up. Most people are not aware of the pick up service. They either do it online or just go to the Apple store and wait in line.

so I basically was able to get two phones on release day.
 
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jetsam

macrumors 6502a
Jul 28, 2015
983
774
I tried ordering through the Apple store app and the stupid app kept telling me my Apple card billing address was invalid. I then ordered through Apple's website using the same Apple card and it went through. Obviously Apple is having some system issues between their system and Goldman Sachs. At least with me anyways...
I had the same issue. First it told me that my billing address was wrong. So I re-entered it. Then it told me my phone number was wrong. I had no idea what to change, so I did nothing. I re-tried ordering again, and it went through on the Apple card - finally.

Unfortunately, this ended up taking until 8:20, and my ETA is now 10/30 - 11/4. And that's with paying an extra $8 for express shipping.

On the plus side - when I told my wife I ordered a new iPhone, she said "Good." ;)
 

petrosil

macrumors newbie
Nov 29, 2014
13
6
Force close and reopen the app. You have missed pretty much anything for the 23rd though
Same thing happened to me-i was at the "payment processing" point and it continued to give me ERROR messages-soooo frustrating. Went from a delivery date of October 23 to October 28 by the time it finally worked. Damn First World problems...
 

Pipper99

macrumors 68040
Aug 14, 2010
3,823
3,772
Fort Worth, TX
For those that have done the iPhone Upgrade program in the past. Will I need to surrender my current device at time of pickup or do they allow me to mail it in/drop it off later?

If you’re picking it up at the Apple Store, you’ll have to surrender your device at that time. If it’s being shipped to you, you’ll get a return kit to ship the old device within 14 days. At least, that’s how it was for me last year when I picked my 11 up at the store.
 
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