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He said hopefully you will have it on 9/21 based on what he can see nothing is wrong with the shipment and it should be ready 9/21. How is any of that incorrect?
you didn't read the earlier part where he said original date of delivery was 9/19. Saying this is correct information? Relax man!
 
this thread has become so much less fun and more hostile in the last 24 hours. Not sure what happened.
Oh well, Friday is almost here and by 8am I will be at my CC picking mine up!
Not really. The regulars are all still super chill. There's a few people getting worked up over some answers they are getting from UPS for questions they didn't need to ask them in the first place.
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Are there any direct flights from ZZ? Cuz otherwise the 2:10pm crew is screwed.
One left last night and one left this morning. So i assume we may see another at around 6-8PM EST time tonight
 
I said it earlier and I'll say it again--
We here have spent years gathering a Borg-like knowledge of this process and know far more about it than any front-line customer service agent. Keep your questions here and get answers here that are based on a lot of experience.

We really do need a way to pin this info to the top of every page. It would help keep new folks informed.
I know all of this Q&A on this forum. I just made that post to highlight how UPS has messed up this delivery - outages, delayed tracking information etc...
 
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you didn't read the earlier part where he said original date of delivery was 9/19. Saying this is correct information? Relax man!
Well we all know your iPhone wasn't coming on 9/19 so maybe a human made a mistake? Calm down and stop being so rude. If you can't do that then please leave the thread. We are all being cool and chatting and not having a single issue and we don't appreciate you starting one now.
 
My XS Max case was supposed to deliver today, however early this morning it went for Louisville to New Mexico...and I live in Houston. UPS just told me they messed up while sorting it and there is not a delivery date confirmed yet. Ugh
 
This has been asked at least 5-10 times a day. No shipment notification from Apple until import is complete in Louisville
Thank you for this information! I have been checking the app every ~5 mins to see what is going on. Do you know why some people get to track the shipment from China and others don't see it till Louisville?
 
My phone, which has a delivery date of Sept 28-Oct 5 has switched to "Preparing to Ship." Could that be an indication that it'll arrive this Friday??
 
My leather case from Apple took the scenic route. :D

8036CA9F-444A-4CD8-8D3A-32906EC7E503.jpeg
 
My phone, which has a delivery date of Sept 28-Oct 5 has switched to "Preparing to Ship." Could that be an indication that it'll arrive this Friday??
Could be! If you have UPS MyChoice, check to see if a shipment has showed up in your account. Or, search UPS by reference number with your phone number.
 
My phone, which has a delivery date of Sept 28-Oct 5 has switched to "Preparing to Ship." Could that be an indication that it'll arrive this Friday??
Check UPS with your order number as a reference number. just don't enter the last 2 numbers. Normally Preparing to Ship on Apple means there is some UPS activity.
 
I’ve asked UPS support 3 times which CC my phone is being processed through and they’ve said the same place each time... but I still don’t trust them. There’s two CCs in my city and I’m not about to risk a delay by picking the wrong one just because support guesses wrong or is just telling me the CC closest to my delivery address by a smidge on some auto search...

It's the same hub you receive all your UPS packages from. I've got multiple hubs here as well and it's always the same one.
 
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