Carrier Apple.com New 2018 iPhone Pre-Order Thread

[ctbaz]

I just updated my apple order online, and it is now saying the status is "Shipment on Hold" and "There is an issue with your delivery and the carrier is unable to deliver your package. Please contact us at 1-800-MY-APPLE."

My tracking was one of the ones that has been in Incheon 9/19 at 7:59 PM.

Anyone else having this same issue?

I think the majority of us have that

 

[Packer2058]

Same here my watch is in Anchorage but my phone is still chilling in Incheon. Ugh LOL.

Im part of the Incheon gang also!
[doublepost=1537448858][/doublepost]

Mine says the same thing. Still in Korea.

LOL I wonder how many people freaked out this morning and frantically called Apple. I almost did until I read this forum.

 

[Armendegga]

Just got the import scan on one of my phones... 849am.

 

[alexaw2]

It is impossible to keep up with this thread.

My phone that is scheduled for delivery the 28th - Oct 5th is now showing as shipped and has a UPS tracking number. Delivery date has not been updated yet though and UPS tracking shows no scans.

I’m not sure why I thought it was coming FedEx. I must’ve been imagining things.

you'll probably get it Monday. In the past, when they had less phones available for preorder, they estimated my ship date a month out..and I received it the Monday after launch day.

 

[bizzy045]

I just updated my apple order online, and it is now saying the status is "Shipment on Hold" and "There is an issue with your delivery and the carrier is unable to deliver your package. Please contact us at 1-800-MY-APPLE."

My tracking was one of the ones that has been in Incheon 9/19 at 7:59 PM.

Anyone else having this same issue?

yes me also. there are a lot of us. on hold with apple now.

 

[CodeSpyder]

Import scan!

 

[daraj]

Im thinking of buying the Xs Max on the IUP program but i havent used that program before and not sure how it works. If I buy one on my Tmobile account i understand that the phone comes unlocked and i will be able to upgrade after one year or continue two years. My question is: What if i decided to cancel my tmobile account and move to Verizon two months down the road, does apple charge me cancellation fees or penalty? I would think the contract is straight with apple and has nothing to do with the carrier. so basically, since the phone is unlocked i can switch carriers anytime anyday, as long as im making payments to IUP.
The key question is: will apple tie my account to the carrier i picked on purchase day?

 

[dsmill]

So I just found out what the hold is for. The rep told me that there is nothing wrong with the order and that it will be delivered on time and that is in fact in transit. The hold is due to an agreement with UPS that they can't deliver the phone before the scheduled date.

 

[Clingpeach]

got my import scan in Louisville! 8:27 AM

I was part of the 11:15 departure group from Anchorage

pic please.....hoping that happens to me soon...as of yet nada

i saw the pic...disregard this ...many thanks

 

[alexaw2]

Im part of the Incheon gang also!
[doublepost=1537448858][/doublepost]

LOL I wonder how many people freaked out this morning and frantically called Apple. I almost did until I read this forum.

I bet they're backed up like a cheese eater!

 

[kingalien]

Sim-free 256 Max Silver received email from Apple that order has “Shipped” to arrive tomorrow but UPS tracking shows it’s still in ZhengZhou.

 

[bizzy045]

Looks like the phone has now departed incheon per ups tracking. apple site still says shipment on hold.

 

[Shadowbech]

I SEE SOME MOVEMENTS HERE:

 

[alexaw2]

So I just found out what the hold is for. The rep told me that there is nothing wrong with the order and that it will be delivered on time and that is in fact in transit. The hold is due to an agreement with UPS that they can't deliver the phone before the scheduled date.

They should probably specify that on the tracking page because they're going to get a lot of calls about that today. But it also says to contact Apple about the hold...so they kind of asked for a busy day haha.

 

[Munky]

Has anyones phone gone from Hong Kong to Anchorage? I'm 99% sure it has to go to South kore first....

 

[Drewbee2]

I have two phone orders in process, both ordered within first 2 minutes:
64g silver max: UPS Louisville - Import Scan 9/20 8:52am
256g grey max: UPS Icheon- Arrival Scan 9/18 8:10pm

 

[DJLC]

Not as much excitement for me with my September 28th date, but I just got pushed from processing to preparing to ship! Hopefully they get it rolling early...

 

[super80e]

Odd that I have nothing past an export scan in Shenzen on the 18th

 

[DarkSel]

Incheon departure scan!! This is not a drill!

 

[chinanderm]

Are the UPS tracking events delayed at all? I'm hoping my two phones are on UPS97 that took off from Incheon to Alaska about 30 minutes ago. No departure scans are showing up yet.

 

[no25]

 

[iApplereviews]

I SEE SOME MOVEMENTS HERE:

View attachment 784524

I got there at 7:59 as well no departure yet though

 

[alextripp]

I SEE SOME MOVEMENTS HERE:

View attachment 784524

WHAT?! No movement on mine yet but mine was 8:10 Arrival. I'll keep watching here

 

[eekcat]

So I just found out what the hold is for. The rep told me that there is nothing wrong with the order and that it will be delivered on time and that is in fact in transit. The hold is due to an agreement with UPS that they can't deliver the phone before the scheduled date.

Hmm that doesn’t jive with the others who have been told that it’s a system error. Same result, I guess. I just hope they’re not making things up as they go.

 

[slippery-pete]

I just updated my apple order online, and it is now saying the status is "Shipment on Hold" and "There is an issue with your delivery and the carrier is unable to deliver your package. Please contact us at 1-800-MY-APPLE."

My tracking was one of the ones that has been in Incheon 9/19 at 7:59 PM.

Anyone else having this same issue?

Nope nobody else is.