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Apple "genius" said I couldn't browse before 12PM $1300 purchase
- Thread starter pjny
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Why the phrase ‘first world problem’ is condescending to everyone
It’s not just a comical apology for trivial moaning and an enjoyable internet meme – there’s also something darker going on
Uh COVID - duh....
When I went into the Apple Store in Los Angeles County, I was only able to pickup the 12 Pro and the Apple genius person said that normally they would transfer data from the old phone but due to the pandemic, they are offering a virtual meeting online to help with setup, transfer, etc...
They pushed me out in less than 3 minutes after taking my temp, sanitizing my hands, etc...
Now, today starts a more stringent restriction in our county:
https://covid19.lacounty.gov/covid19-2-2/safer-at-home-faq/
If you don't like the customer service you're getting then buy a different phone.
Samsung would love to have you as a customer.
Hi, as it turns out you can examine them if you have a buying reservation. This was not mentioned when I stated my business and was allowed in to potentially examine the phone.
Personally, I love the customer service Apple provides. You're making way too big of a deal out of this and it's honestly quite amusing.
Solution: Go to Best Buy or whatever it’s called as has been mentioned in the thread, handle both phones until your hearts content, walk out, go to Apple and buy the preferred choice.
There is an ice cream waiting.
There is an ice cream waiting.
duh...
Shop with a Specialist
you can reserve a shopping session in New York. Up to 15 min. As I stated multiple times, they allowed me in when I stated the purpose of my visit. If they said I had to have a reservation I would've come back later. You don't let people in then kick them out afte they state their business.
So no one can post about receiving bad treatment because you like their service. That's laughable. you can reserve a shopping session in New York. Up to 15 min. As I stated multiple times, they allowed me in when I stated the purpose of my visit. If they said I had to have a reservation I would've come back later. You don't let people in then kick them out afte they state their business.
Apparently Apple does. Now what are you going to do? Posting here is not going to get you a new phone.
Sure you can post anything but if you are not willing to take the advice of forum members who are trying to help, then you are being unreasonable.
You need to cure the pandemic if you want "service"...
you can reserve a shopping session in New York. Up to 15 min. As I stated multiple times, they allowed me in when I stated the purpose of my visit. If they said I had to have a reservation I would've come back later. You don't let people in then kick them out afte they state their business.
you can reserve a shopping session in New York. Up to 15 min. As I stated multiple times, they allowed me in when I stated the purpose of my visit. If they said I had to have a reservation I would've come back later. You don't let people in then kick them out afte they state their business.
Apple is projected to sell up to 70 million iPhones this quarter, and somehow you can't get one. Embarrassing.
that's an absurd argument and you know it. lol. you can reserve a shopping session in New York. Up to 15 min. As I stated multiple times, they allowed me in when I stated the purpose of my visit. If they said I had to have a reservation I would've come back later. You don't let people in then kick them out after they state their business.
Apple does. They kick people out. You told us that they do this. Now what are YOU going to do about it? Cry all day here?
You can complain all you want, and we're trying to help you, but you're refusing to accept it.
You'd accomplish a lot more by contacting Apple and telling them about your poor experience from your visit.
When did you say that you did? I've been following along with this thread and must've missed the comment you said it on, my mistake.