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Apple Pay Apple Pay in Germany

kkrdvc said:
I‘m getting really annoyed by people on Twitter who are somehow expecting Apple to give them an EXACT date for the launch as if it were the way Apple usually does it omg
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yepp, this is the second group of people that should be ignored... "ich weiß was, ich weiß was..."
 
bunq makes some statements that hint to an apple pay launch in the netherlands and belgium (and eventually germany) next week:

https://twitter.com/bunqlove/status/1057598683754217472

Also, moneta money will apparently be the first bank in the czech republic:
https://twitter.com/tuesdaycz/status/1057610053933510656

...and 5 new banks joining in Spain:

https://www.applesfera.com/general/cinco-nuevos-bancos-se-sumaran-a-apple-pay-espana-proximamente?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed:+applesfera+(Applesfera)

quite some movement these days, maybe we will hear some news tomorrow night..
 
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Pounty said:
Pay from Tips also gone here. Definetly had it.
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I still have it...

upload_2018-10-31_21-21-8.png
 
sir-hd said:
I still have it...

View attachment 800010
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But not in Germany. It's really gone. Saw it on my own the last couple of days. Not anymore.

Tobsen said:
So, N26 seems not to be that bank you want to use, thread: https://twitter.com/tfehren/status/1057565235240976384
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Yepp. Really nice. Bank Account locked up and you can not get in touch with the bank in an appropriate way to discuss what happend and what's up next.

There have been cases, that you were not able to login in the app, which means you also have no chat option. you have to write them an email, which will be answered after days... or weeks... or never... or with a standard reply like "we can not verify you, so we can not answer"

That's the way of banking in the future ;)
 
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Tobsen said:
So, N26 seems not to be that bank you want to use, thread: https://twitter.com/tfehren/status/1057565235240976384
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I've read countless complaints of such cases. And while that indeed is worrying, I have also read countless questions by people that showed to have zero clue what conditions their account has (e.g. fee structure, allowed transaction types, etc.). It is incomprehensible to me how many appeared to not even have read a single sentence of N26's ToC (along which they entered a contract!). One of the most common reasons for account freezes appeared to be caused by business transactions on personal accounts. Just because people can't think any wrongdoing on their behalf and go to complain everywhere, does not mean they did nothing wrong. 95% of people are nowhere near as competent or informed regarding banking as many in this thread or as they should be.

I'm not going to cover N26 because they definitely have to work their on customer support (processes), transparency and maybe leniency. But the fact that the onboarding process is so easy and accessible (which really is a desirable thing at the core) IMHO made a lot more naive and plain ignorant people sign up. The rising number of frustrated reviews and comments on social media is just the fallout of that.
 
Nishko said:
I've read countless complaints of such cases. And while that indeed is worrying, I have also read countless questions by people that showed to have zero clue what conditions their account has (e.g. fee structure, allowed transaction types, etc.). It is incomprehensible to me how many appeared to not even have read a single sentence of N26's ToC (along which they entered a contract!). One of the most common reasons for account freezes appeared to be caused by business transactions on personal accounts. Just because people can't think any wrongdoing on their behalf and go to complain everywhere, does not mean they did nothing wrong. 95% of people are nowhere near as competent or informed regarding banking as many in this thread or as they should be.

I'm not going to cover N26 because they definitely have to work their on customer support (processes), transparency and maybe leniency. But the fact that the onboarding process is so easy and accessible (which really is a desirable thing at the core) IMHO made a lot more naive and plain ignorant people sign up. The rising number of frustrated reviews and comments on social media is just the fallout of that.
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that's a valid point. and it has to made clear, that the relevant question is not "why is the account locked" but "how can customers get in touch with the bank to discuess the situation and come to a solution.

this is, in my opinion, one of the most relevant questions at all for choosing a bank.

on the other hand you have to say, that N26 does not clarify in a transparent way, what people can do or can not do with their account. it's "hey, open up your account... here, sign in, we call you via video... show us your id card and BOOM you are in".
 
docfred said:
But not in Germany. It's really gone. Saw it on my own the last couple of days. Not anymore.
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I have it. I'm currently in Germany. Region setting is also set to Germany. Either way, I don't see it as any special sign that the Apple Pay launch is imminent.

I'm still waiting for next week :)
 
sir-hd said:
I have it. I'm currently in Germany. Region setting is also set to Germany. Either way, I don't see it as any special sign that the Apple Pay launch is imminent.

I'm still waiting for next week :)
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Me too. No worries.

But I would laugh hard, if it is postponed ... :D
 
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docfred said:
that's a valid point. and it has to made clear, that the relevant question is not "why is the account locked" but "how can customers get in touch with the bank to discuess the situation and come to a solution.

this is, in my opinion, one of the most relevant questions at all for choosing a bank.

on the other hand you have to say, that N26 does not clarify in a transparent way, what people can do or can not do with their account. it's "hey, open up your account... here, sign in, we call you via video... show us your id card and BOOM you are in".
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Agreed, IIRC they do not inform you in a more prominent and more layman-friendly way what you should or should not be doing. And while they are all correct legally, there is more they could do. The documentation is available though. Quite possibly it is not in their interest to overcomplicate and elongate their onboarding process while they still are in the growth phase. If I were in charge I would probably still want to clarify the process, which would additionally just take load off customer support.

Considering the means of contact possible/needed before choosing a provider of whatever service, should definitely be a priority. Then again, I believe the people having the most problems have considered this the least.
 
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