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Apple Pay Apple Pay in the UK

johnalan

johnalan

macrumors 6502a
Jul 15, 2009
872
1,025
Dublin, Ireland
iGeek2014 said:
Which Tesco was it out of interest? The Metro at Kensington had one similar to this:

http://www.ingenico.co.uk/en/products/payment-terminals/retail-pin-pads/ipp300-series/

And that worked fine.
Click to expand...

It was one in Bermondsey (on Southark Park rd - a small Tesco Metro)...

I completely agree newer terminals seem fine, but ones like this aren't working for me:
http://www.datacard.com/images/products/id-product-detail/encoder-ingenico.png

Even though they show the 'contactless' symbol.

Any ideas?
 
S

shandyman

Suspended
Apr 24, 2010
6,458
397
Dublin, Ireland
Aniseedvan said:
I've used it in many places, in fact very few of the Apple Pay partners. The software needs to be updated to use it, which is what is annoying me about Tesco, they've been trialling contactless in London (and selected stores outside) for ages now... I'm not sure if I'd be able to identify an old contactless terminal from a new one though!
Click to expand...

Don't expect tesco's to bother doing anything with contactless until they give up on their god awful PayQwiq idea.

The only ones I have trouble with are the older looking ones, which I suspect are first gen of contactless readers.
 
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johnalan

johnalan

macrumors 6502a
Jul 15, 2009
872
1,025
Dublin, Ireland
shandyman said:
Don't expect tesco's to bother doing anything with contactless until they give up on their god awful PayQwiq idea.

The only ones I have trouble with are the older looking ones, which I suspect are first gen of contactless readers.
Click to expand...

right, so some contactless readers are infact incompatible?

Because it's embarrassing, when you see the symbol, try to pay and fail!
 
I

iGeek2014

macrumors 68020
Jun 29, 2014
2,135
1,103
=== Nowheresville ===
I

iGeek2014

macrumors 68020
Jun 29, 2014
2,135
1,103
=== Nowheresville ===
Aniseedvan said:
These are in my local corner shop, which has taken over the Post Office from a separate building in the village. The shop has one space for the Post Office, and three to pay for your groceries. Four identical terminals and only the PO one is enabled for contactless as the Nisa software hasn't been updated yet.
Same in John Lewis, they have these but not enabled yet as I've asked..
Click to expand...

These terminals (they are black and white rather than colour) are in my nearest Asda and Sainsbury stores too.

I know Asda-Walmart have no plan to enable them for contactless payments but Sainsbury's are finally getting around to enabling them between now and early next year.
 
Bazooka-joe

Bazooka-joe

macrumors 603
Mar 12, 2012
5,347
3,743
Swindon, England
I tried to pay at an Esso garage which had exactly the same terminals as Wilkinsons and Costa and it didn't work. The cashier told me that the software hadn't been updated for any form of contactless payment.
It's a bit hit and miss depending on the retailer. We need a database listing retailers that accept contactless
 
M

MrMoonUK

macrumors regular
Jun 2, 2015
112
72
UK
prycop said:
Just a heads up, you need to phone Lloyds Bank to register the card with the phone AND to the watch - not sure if you can do both in one call.
First call sets up card to phone, this frees up the watch to take the card, you then need a second call to register the card against the watch.
A hassle, but only take 2 mins.
Click to expand...

this is totally wrong, the phone and watch are separate devices and you can do either one first, I didn't need to call anyone, lloyds text me a verification code for both phone and watch once I added to apple pay
 
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P

prycop

macrumors regular
Mar 2, 2010
101
62
MrMoonUK said:
this is totally wrong, the phone and watch are separate devices and you can do either one first, I didn't need to call anyone, lloyds text me a verification code for both phone and watch once I added to apple pay
Click to expand...

Wouldn't let me do it.

Only option to register card on the wallet was to phone Lloyds, called, keyed in long card number, then date of birth, then asked for digit 1 and digit 5 of my password/number, I didn't have this so was transferred to a customer service person who took 2/3 mins to set phone up.
Went through the same procedure with the watch 15 mins later.
There is a 6 figure code on it's way by post to me for next time.

Assume that I hadn't registered with Lloyds for phone banking, only Lloyds online?
 
londonmystery

londonmystery

macrumors 6502
Jun 1, 2009
483
14
London, UK
Have been using my watch and phone without a hitch for a while now, Morrissons, Costa, Co-Op, a few pubs, my local corner shop, Post office. The list goes on. Not had a single refusal yet.
 
I

iGeek2014

macrumors 68020
Jun 29, 2014
2,135
1,103
=== Nowheresville ===
londonmystery said:
Have been using my watch and phone without a hitch for a while now, Morrissons, Costa, Co-Op, a few pubs, my local corner shop, Post office. The list goes on. Not had a single refusal yet.
Click to expand...

My local Co-Op is weird. One of the self service checkouts I found I had to hold my Watch right against the reader.

Tried another till there today and it was about an inch away.

Still I love paying with it!
 
Furzul

Furzul

macrumors 6502a
Jan 13, 2013
778
399
Derbyshire, England
I have been using NatWest while Lloyds have been sorting it out. I used Lloyds today for the first time, I supposed it must be my imagination, but Lloyds seems a lot faster than NatWest.
 
M

Mr.C

macrumors 603
Apr 3, 2011
5,539
1,548
London, UK.
Jamiet361 said:
Did any of you guys having issues with provisioning HSBC cards manage to find a fix?

We are now in mid-September and I'm still receiving error messages...
Click to expand...

I have been having issues provisioning my HSBC Visa Debit card to my Apple watch even though it provisioned first time on my iPhone. I updated my iPhone to iOS 9 today which changed Passbook to Wallet And ApplePay. It also changed the card adding section in the Apple watch app and gave me a new option of adding the debit card directly as it was already on my phone. It timed out a couple of times but the third time it went through giving me the option to have a six digit code either emailed or sent by text to verify. The verification went through and now I finally have my HSBC Visa Debit card on my watch.
 
J

Jamiet361

macrumors member
Jun 20, 2013
67
48
Leeds, UK
Mr.C said:
I have been having issues provisioning my HSBC Visa Debit card to my Apple watch even though it provisioned first time on my iPhone. I updated my iPhone to iOS 9 today which changed Passbook to Wallet And ApplePay. It also changed the card adding section in the Apple watch app and gave me a new option of adding the debit card directly as it was already on my phone. It timed out a couple of times but the third time it went through giving me the option to have a six digit code either emailed or sent by text to verify. The verification went through and now I finally have my HSBC Visa Debit card on my watch.
Click to expand...

Interesting, it's great to hear some good news for once!

I'm still having the exact same issue with all my HSBC cards. I've also tried provisioning my girlfriends and my mums HSBC debit cards and both have failed with the same error message. Meanwhile, my Nationwide and Halifax cards work perfectly.

Its like HSBC are blocking my device from provisioning any cards...

Frustrating to say the least.
 
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skwood

skwood

macrumors 6502a
Jul 8, 2013
891
598
England
Jamiet361 said:
Interesting, it's great to hear some good news for once!

I'm still having the exact same issue with all my HSBC cards. I've also tried provisioning my girlfriends and my mums HSBC debit cards and both have failed with the same error message. Meanwhile, my Nationwide and Halifax cards work perfectly.

Its like HSBC are blocking my device from provisioning any cards...

Frustrating to say the least.
Click to expand...

My Lloyds cards go on fine. HSBC Visa still problematic. It's Visa at fault though, although I still think the responsibility lies with HSBC to get them to do something about it!
 
J

Jamiet361

macrumors member
Jun 20, 2013
67
48
Leeds, UK
skwood said:
My Lloyds cards go on fine. HSBC Visa still problematic. It's Visa at fault though, although I still think the responsibility lies with HSBC to get them to do something about it!
Click to expand...

Still, its been 2 months now and HSBC are quickly running out of rubbish to spew at their customers. So far I've had;
- You've tried provisioning too many times and will have to wait 2 weeks.
- Because you were using the iOS 9 Beta, you will have to wait until the final release of iOS 9 becomes available.
- You will have to wait at least two weeks without making any International transactions (I've never done this in my life)

Its completely hopeless! Apple are also telling me to wait another 2 weeks. They must seriously think I'm stupid, its obviously not going to fix anything...
 
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shandyman

Suspended
Apr 24, 2010
6,458
397
Dublin, Ireland
skwood said:
My Lloyds cards go on fine. HSBC Visa still problematic. It's Visa at fault though, although I still think the responsibility lies with HSBC to get them to do something about it!
Click to expand...

I just don't see it being Visa at fault, since the other banks have not had issues this severe. The only people blaming Visa are HSBC. Unless Visa have confirmed its their fault and I missed that?
 
skwood

skwood

macrumors 6502a
Jul 8, 2013
891
598
England
shandyman said:
I just don't see it being Visa at fault, since the other banks have not had issues this severe. The only people blaming Visa are HSBC. Unless Visa have confirmed its their fault and I missed that?
Click to expand...

Apple Engineers have told me the exact error received when I try to add a card. It's VISA requiring "Additional security questions to be answered" but when I phone VISA Europe, they say it's HSBC who I should talk to. But it never gets to HSBC's system because it gets stuck with VISA.

ApplePay as was explained to me:

Apple (checks device is not blacklisted) -> VISA (checks card is valid and not blacklisted) -> Bank (verifies card is available for use with ApplePay and there are no blocks on the account) -> Card is added.


EDIT:
With regards to HSBC having more problems than other banks, I expect this is due to people attempting to add cards on the 14th when HSBC didn't go live as expected or some other data mistake between HSBC and Visa.
 
J

Jamiet361

macrumors member
Jun 20, 2013
67
48
Leeds, UK
skwood said:
Apple Engineers have told me the exact error received when I try to add a card. It's VISA requiring "Additional security questions to be answered" but when I phone VISA Europe, they say it's HSBC who I should talk to. But it never gets to HSBC's system because it gets stuck with VISA.

ApplePay as was explained to me:

Apple (checks device is not blacklisted) -> VISA (checks card is valid and not blacklisted) -> Bank (verifies card is available for use with ApplePay and there are no blocks on the account) -> Card is added.


EDIT:
With regards to HSBC having more problems than other banks, I expect this is due to people attempting to add cards on the 14th when HSBC didn't go live as expected or some other data mistake between HSBC and Visa.
Click to expand...

If that was case, I'd expect the issue to be isolated to just one card. I've tried 4 HSBC cards and all have failed.

Its a complicated one!
 
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