Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPad Pro Apple Pencil UK Availability
- Thread starter appleboyy
- Start date
- Sort by reaction score
14 day return period mate. And plus it's even the Christmas return period so you could even take it back in the first week of January! I impulse bought the keyboard last night. Not sure if I'll keep it but I'll give it a try!
Just got the 2 year guarantee paperwork through from John Lewis for the pencil so looking good.
Roll on tomorrow 2pm - once I have it in my had I'll cancel the Apple order, which is still showing as 15th for delivery.
Roll on tomorrow 2pm - once I have it in my had I'll cancel the Apple order, which is still showing as 15th for delivery.
Nice, me too for pencil and keyboard!
Might be dependant on store but in the past I usually get a text saying my order is ready to pick up well before 2pm, normally about 9am! Not sure what'll be like on a Saturday though.
this "dribs and drabs" release of apples latest product comes across as really incompetent - I mean the iPad pro and pencil was showcased months before release, they had so long to prepare a few hundred thousand for release day. I can only imagine they had some sort of manufacturing issue or a problem with supplying a component because it was a totally new product line - great surprise today to see John lewis having them in stock, it seems they have all been snapped up now.
A long post, but worth it...
Yesterday I whined on here about my dreadful experience at Covent Garden. In short: arrived before opening, told they had Keyboards in stock, then told they weren't, only to find out they actually did have some - by which time they had sold out.
Well, I didn't tell how the issue was resolved!
I spoke to a really excellent guy who totally sympathised with me. The guy who made a mistake came over and apologised; he was new.
I wanted to have one reserved for me next time they arrived. I knew this was almost never going to happen, but if you don't ask, you don't get. I asked to speak to the manager.
After ten minutes of explaining the whole thing, the manager and the other excellent employee agreed to figure out who was on duty for the following several mornings, and give each my mobile number. They were instructed to check the stock every morning at 9am (the store only opens at 10), and, if there were any Keyboards, to take one out of the box and keep it on their person and call me so I could come and get it.
Sure enough, today at 9:05, my phone rings. It's a random number, not the Apple Store number.
"Hi, it's [name] from the Apple Store. I've got a Smart Keyboard for you. When can you collect it?"
He called me from his personal number.
Absolutely amazing.
As I said yesterday, these guys have been served a plate of sh*t by corporate, but if you're persistent, polite, and reasonable, there are some guys who will go the extra mile for you.
Yesterday I whined on here about my dreadful experience at Covent Garden. In short: arrived before opening, told they had Keyboards in stock, then told they weren't, only to find out they actually did have some - by which time they had sold out.
Well, I didn't tell how the issue was resolved!
I spoke to a really excellent guy who totally sympathised with me. The guy who made a mistake came over and apologised; he was new.
I wanted to have one reserved for me next time they arrived. I knew this was almost never going to happen, but if you don't ask, you don't get. I asked to speak to the manager.
After ten minutes of explaining the whole thing, the manager and the other excellent employee agreed to figure out who was on duty for the following several mornings, and give each my mobile number. They were instructed to check the stock every morning at 9am (the store only opens at 10), and, if there were any Keyboards, to take one out of the box and keep it on their person and call me so I could come and get it.
Sure enough, today at 9:05, my phone rings. It's a random number, not the Apple Store number.
"Hi, it's [name] from the Apple Store. I've got a Smart Keyboard for you. When can you collect it?"
He called me from his personal number.
Absolutely amazing.
As I said yesterday, these guys have been served a plate of sh*t by corporate, but if you're persistent, polite, and reasonable, there are some guys who will go the extra mile for you.
I got the paperwork too so, I agree, looking good and will cancel my Apple order once I've picked up from JL.
Originally went for just the keyboard (as I've got a pencil) but decided to go for a second pencil as well (one for home, one for work, since I've forgotten to take the pencil home with me at night a couple of times already. It really needs something to slot into on the case).
my Apple direct Pencil order is still Processing & due 3rd / 10th December so I've just ordered online from John Lewis, I wouldn't have thought of that without this forum so thank you. If they can get it to my local Waitrose tomorrow I'll be well chuffed & will cancel on Apple or keep the other for a spare as above.
3pm: John Lewis are down to 26 Smart Keyboards. If you are still deciding you need to make your mind up quick!
Just checked the PC World website and it's saying that the Apple Pencil is now "out of stock"! Managed to snag one before then, thankfully - getting delivered tomorrow! (Fingers crossed!)
I bought one from john lewis online last night for collecting tomorrow but have now got one from the apple store in Glasgow Braehead.
If anybody wants to collect my reservation from John Lewis buchanan galleries they can have it for retail (£79 either by paypal gift or bank transfer) just PM me and i'll send you the reservation email. I don't have many posts on here but have loads of feedback on eBay and the AVforums.
I tried to cancel but as it's already on it's way to the store they won't do it and have to call the store once it's arrived.
Personally, I'd return the apple store one once you have the JL one, since the JL one will have a 2 year guarantee.
Something odd going on with Apple Store at moment. i ordered a new HomeKit Hue Bridge earlier today which was showing 3-5 weeks for delivery.... it still shows same on store, yet I have already had a dispatch notification for Monday delivery. Not complaining - but casts some doubt over Store delivery estimates!
