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Q_Mac

macrumors newbie
Apr 13, 2022
17
9
Hi Dom.S - which store did you order it though? (Education / business / web / in-store…)

As I ordered my Standard/VESA in the UK on 9.Mar.22 (from a normal consumer online store purchase), original ETA in April, then got bumped to 17.Jun - 1.Jul… and it’s *still* stuck on ‘Processing’…. Starting to think I’ve been forgotten about ?
Ah scrap that, sorry - I can see now (from the thread history) that yours was a business store order
 

Dom.S

macrumors member
Feb 22, 2008
90
57
Ah scrap that, sorry - I can see now (from the thread history) that yours was a business store order
Yep that’s right, I should’ve said. It was pot luck that I placed a business order — I phoned my local Apple store on release day to see if they had any stock and ended up talking to a business guy who offered to get an an account set up for me. It doesn’t seem as though it’s likely to save any money for a one man band like me (maybe a few quid on a keyboard or something) but perhaps it has contributed to a slightly quicker delivery time. Even then, that could just be a coincidence rather than something Apple’s doing intentionally.
 

Joseph C

macrumors 65816
Feb 5, 2009
1,452
2,751
Out of no where received email from Apple that ASD has shipped and will be delivered tomorrow! Yesterday it was still in processing, I'm still in shock!!
Congratulations! When did you order it - and what config?
 

Joseph C

macrumors 65816
Feb 5, 2009
1,452
2,751
Ordered 3-24, 27" nano tilt and height adjust. Still just surprised it's like it completely skipped processing.
Do you mean it skipped Preparing to Ship? I assume it's been sitting on Processing since you ordered in March?
 

GlenK

macrumors 65816
Aug 1, 2013
1,473
932
St. Augustine, FL
Do you mean it skipped Preparing to Ship? I assume it's been sitting on Processing since you ordered in March?
Yes, or it was only in processing a very short time. I checked it yesterday morning and it was still in processing and at 2:48pm today I got the email that it had shipped and will arrive tomorrow. Honestly I'm still in the I'll believe it when I see it mode!!
 

zaneliu

macrumors 6502
Jan 27, 2013
367
163
Berkeley
Hi all. I've been lurking these forums for years and finally decided to make an account due to how helpful this thread has been. Figured I owe ya'll so here's my update:

Model: Standard/Tilt + Height
Order date: 18 March
Original delivery estimate: May 17 - May 31
Delayed delivery estimate (received this notification on 5/28): June 30 - Jul 8
Actual delivery: June 1
Location: St. Louis, MO

Yesterday, I read that someone here checked their UPS Choice account to see any pending shipments and voila, I also noticed a 40 lb delivery scheduled for tomorrow from "AI". I received the official update from Apple 5 minutes ago. So I'm assuming many of the delays may actually just be a couple days.

Good luck!
Thanks for the info! Quick question for those use UPS MyChoice. How do you check for pending shipments without a tracking number?
 

chikorita157

macrumors 6502
Mar 8, 2019
284
442
Germantown, MD
My order still shows up as processing with the same text:

"We have everything necessary to complete your order. We’ll update your delivery date when your order is preparing to ship."

☹️
Has anyone who ordered at the end of March has their order moved yet. It still says processing almost 7 days later with no movement. I hope it doesn’t get delayed another two months into August. ☹️

Mine is a Standard Glass/VESA with an estimated date of May 25th to June 9th.
 

spencecb

Suspended
Nov 20, 2003
1,187
215
Has anyone who ordered at the end of March has their order moved yet. It still says processing almost 7 days later with no movement. I hope it doesn’t get delayed another two months into August. ☹️

Mine is a Standard Glass/VESA with an estimated date of May 25th to June 9th.
That messaging is what it says when it is not ready yet, even if it is within the shipping window.

I posted above that mine finally moved to "preparing for shipping" and my delivery date has always been May 23-June 7th. I have the standard glass, VESA mount configuration.

I am amazed that mine will actually ship within the original projected time-frame.

Hope you get yours soon! I will certainly make a new post once I finally get mine!
 

CentralCoastCA

macrumors newbie
May 13, 2022
10
1
Los Angeles
funny enough shortly after the post it was delivered. the tracking details didn't show anything outside of label created. it arrived in a random unmarked SUV no labels and the person who dropped it off wasn't in uniform of any kind. appears intact with no issues thus far, just was a little skeptical based on the reviews of this courier. still awaiting the other display.
Mine did not arrive from Deliver-It today despite the ETA of 5/31. I called them and their automated message says they can not provide shipping details to recipients! It’s very Kafkaesque. There is also no way to have them require a signature or reschedule. It makes me feel like I’m quarantined until this arrives.
 

spencecb

Suspended
Nov 20, 2003
1,187
215
That messaging is what it says when it is not ready yet, even if it is within the shipping window.

I posted above that mine finally moved to "preparing for shipping" and my delivery date has always been May 23-June 7th. I have the standard glass, VESA mount configuration.

I am amazed that mine will actually ship within the original projected time-frame.

Hope you get yours soon! I will certainly make a new post once I finally get mine!
I hope to be watching Dub Dub next week on it! ?
 

Jay Gatsby

macrumors newbie
May 24, 2022
3
5
Closing out this chapter because I finally got my ASD – and my reaction has just been "wow!" since I got it. My eyes have been so spoiled!

Standard / VESA
Order Placed: 3/18, online from Education store
Delivery Estimate: 5/16-5/31, with Express Delivery (shipped from Louisville, KY)
Delivery: 5/31
Location: Washington, DC
 

Kyro55

macrumors newbie
May 28, 2022
4
4
Just wanted to say "Thanks" for everyone contributing to this topic. I know a lot of are really anxious in getting these displays, but I'm pretty sure it's worth the wait.

Here's my info:

VESA Studio Display x2
Order date: 3/19
Estimated Delivery: 5/18 - 6/2
Preparing to Ship / Credit Card pending charge: 5/26
Shipping/Tracking Info: 5/28
Estimated delivery: 6/2

Just gotta wait for SimplyMac for their Mac Studio (Ultra - Base Model) inventory delivery... anyone know of a forum similar to this that shares that info?

Good News! The displays did come in today (5/31)- ahead of schedule.

Not so good news, Mac Studio has no ETA from the 3rd party vendor which was placed back on 3/29. So, I placed a similar order with Apple today and they are quoting me estimated Sept 7th delivery. I'll cancel whatever order that doesn't come in time.

Another thing to mention, if you are using the Apple Studio Displays with older Mac that isn't compatible - they won't work. I plugged it to my existing 2013 iMac (Mac OS 10.15.7) and the display won't turn on. However, the OS is detecting that the ASD is plugged in (via TB 3/TB2 adapter to Thunderbolt cable - it even has the proper resolutions that the iMac can handle), but again, nothing displays - even when the Brightness is maxed. So it might be a driver/firmware issue with the display.

To make sure the unit was not defective, I doubled check with another iMac (2019) in the house and it displays just fine.
 

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thv

macrumors regular
May 12, 2022
185
213
Display ordered April 25th, standard glass + height adjustment, education store. So these are shipping from the US?? First order was accidentally cancelled so though I got my studio today (ahead of orig July 1- 8 prediction) the display says June 22 - July 1st. Hoping it will charge soonish, as the delayed orders seem to be getting sent out? Or should I expect a delay?
 

alquemir

macrumors newbie
May 24, 2022
9
21
Ordered on 23rd March, delivery window scheduled from 25th May - 9th June. No changes yet, stuck in 'Processing'. These deliveries are so damn slow.
 
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Lioness~

macrumors 68040
Apr 26, 2017
3,408
4,247
I decided to not talk with UPS anymore, they are liars.
Doubt they were even here and tried to deliver my ASD.
They got my port code, they can use the port phone, or even call me on the phone to have me come down and open for them. IF they were even here and wanted to deliver...

I called Apple and described the situation, I bought of them. If they choose UPS, they have to talk with them, I don't contact UPS again. The Apple woman was, as always, very understanding and asked me to wait, while she called up UPS.
See, if UPS can learn how to deliver...
 

Horizon Man

macrumors member
Oct 20, 2014
80
26
Well mine was as close as 50 meters from my door, twice. Apple decided to use UPS, and it's been a total nightmare. Stuck at home all day yesterday, the driver had all access info, and still decided not to make the effort to get though our building's gate.

Now it's in some UPS limbo, may come today, may not. It's probably sitting in the back of some grocery store "Access Point" right now. Meanwhile I'm stuck waiting and not wanting to take the chance of missing the delivery.

In the past all my Apple deliveries have been with DHL, and that's worked out great.
 
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Horizon Man

macrumors member
Oct 20, 2014
80
26
I decided to not talk with UPS anymore, they are liars.
Doubt they were even here and tried to deliver my ASD.
They got my port code, they can use the port phone, or even call me on the phone to have me come down and open for them. IF they were even here and wanted to deliver...

I called Apple and described the situation, I bought of them. If they choose UPS, they have to talk with them, I don't contact UPS again. The Apple woman was, as always, very understanding and asked me to wait, while she called up UPS.
See, if UPS can learn how to deliver...
Oh, you're having the same problems! You're in Sweeden right? I'm in Helsinki, and at the end of my rope with UPS.
 
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Lioness~

macrumors 68040
Apr 26, 2017
3,408
4,247
Oh, you're having the same problems! You're in Sweeden right? I'm in Helsinki, and at the end of my rope with UPS.
Yes, Sweden here.
Might be better to buy from a local reseller when buying Apple devices after this. Apple don't have an Apple Store in Gothenburg where I live unfortunately either. But I will consider this as Apple only have one lousy shipping choice (UPS) for their products, at least now here in Sweden. They should have more.

It used to be smooth earlier....this time it was a 😱😡😠🤬
 

Horizon Man

macrumors member
Oct 20, 2014
80
26
Yes, Sweden here.
Might be better to buy from a local reseller when buying Apple devices after this. Apple don't have an Apple Store in Gothenburg where I live unfortunately either. But I will consider this as Apple only have one lousy shipping choice (UPS) for their products, at least now here in Sweden. They should have more.

It used to be smooth earlier....this time it was a ????
UPS has really taken a nose dive over the last five years, they used to be excellent here anyway. Now everything they do seems to be very slow and out of date, and it's luck of the draw with the drivers. Some are great, and then there are others who just don't care, and will find any reason not to make the delivery.

DHL here has been great lately, they let you know exactly when the item goes on the truck, and the driver almost always calls to verify that you're home, get the door code etc.... It's pity that's not an option in Gothenburg.

I've always been surprised we don't have an actual Apple store here, given the popularity of Apple here. Of course with the ASD, it's hard to know what the best choice for purchase would have been, I tend to go with the Apple Store, just because they have excellent support here in Finland, it's always been a pleasure to call them, well as much as it can be.
 
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MBHockey

macrumors 601
Oct 4, 2003
4,055
303
Connecticut
Has anyone who ordered at the end of March has their order moved yet. It still says processing almost 7 days later with no movement. I hope it doesn’t get delayed another two months into August. ☹️

Mine is a Standard Glass/VESA with an estimated date of May 25th to June 9th.

I'm a bit behind you i think. ordered 3/31, window has always been May 30-June 14. hasn't changed yet.

Standard glass, height+tilt
 
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