I have just spent 60 minutes on the phone with EE trying to transfer my data plan from my old watch (Series 4) to the new watch (Series 7) without success.
Did anyone have success with it?
These are the steps I followed:
1. Unpair old phone (keep data plan when asked).
2. Pair new phone.
3. Click on set up data plan, when the option appears from the EE website, clicked "Replace data plan". I showed me an error message and to call 150 with error code 003
4. Called 150, spent 60 minutes, gave them my EID etc. and at the end she goes and says that I need to restart both devices, unpair the watch and pair it again, and click "set up new mobile plan for £7", which I'm not happy with as I'm paying £5 now.
5. In any case, I'm trying to click on set up new mobile plan and now I get "connection failed, the connection to the server was lost. Please try again later".
Did anyone manage to sort out EE?